Novotel Shanghai Pudong Chuansha

Novotel Shanghai Pudong Chuansha Reviews

Novotel Shanghai Pudong Chuansha

No.5989 Chuansha Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
Novotel Shanghai Pudong Chuansha
Novotel Shanghai Pudong ChuanshaNovotel Shanghai Pudong ChuanshaNovotel Shanghai Pudong Chuansha
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1 night

Guest Reviews

9.5/10
Outstanding
8092 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(8092)
Positive reviews(7925)
Reviews with photos/video(1213)
Offers pick-up/drop-offs(1242)
Delicious breakfast(1228)
Friendly front desk staff(645)
Close to airport(430)
Perfect for kids(390)
Has facilities for children(82)
Delicious buffet(62)
Easy to call taxis(51)
Negative reviews(167)
ssylvia
Superior Double room
Stayed in Jun 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Jul 30, 2025
Good location, there's a mall right across the hotel, 5 minutes walking distance. Service was great, the front desk offered me the PVG airport shuttle service, but I didn't need it this time. Breakfast options were also quite good and the gym was also good, I used it while I was there!
Response from Property: 尊敬的賓客:您好!感謝您選擇上海川沙諾富特酒店,再多的廣告,不如大家的口口相傳,我們向來 重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心!!!期待您的再次光臨,感受小諾不一樣的風采。祝:一切順利
Anonymous User
Superior Double room
Stayed in May 2025
Business traveler
21 review
6.5/10
Posted on Jun 21, 2025
the hotel doesn't have many amenities, if you need you need to ask them because it is not provide
Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again at Novotel Shanghai Chuansha. I wish you a happy mood and a happy family!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Traveling with friends
1 review
9.0/10
Great
Posted on May 26, 2025
The hotel seems newly built or renovated. The room is very good given the price. Perfect location if you are looking to book near Pudong airport or Disneyland, otherwise the location is a bit far from the city center.
Response from Property: 尊敬的客人您好!謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。上海川沙諾富特酒店酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。上海川沙諾富特酒店期待您的再次光臨!
WANYAN CHERRIE
Superior Double room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 30, 2025
Great hotel with exceptional staff, provides free shuttle bus to Disneyland. highly recommended!
Response from Property: Dear guest: Hello! Thank you for choosing Novotel Shanghai Chuansha! When traveling, you want to feel comfortable. How can we not try our best to meet your wishes? Because this is also our wish. We hope you can give us more suggestions. We hope that everyone who comes to Novotel will be happy!
Tugrnv.ol
Superior Double room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 10, 2025
Very nice hotel, we would like to come one day back. We had a big room, it was great for us after small rooms in Japan. However I noticed one minus - we had early check out and didn’t have time for a breakfast. They packed breakfast for us, but it was just bread,apple and yogurt. I still don’t understand for what we need three bread 🥖. Otherwise it was nice stay
Response from Property: It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Shanghai Chuansha Novotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.
Min Min
Superior Double room
Stayed in May 2025
Couple
2 review
7.0/10
Posted on Jun 25, 2025
booked it because its near disneyland. service was okay and hotel was clean
Response from Property: 尊敬的客人您好!感謝您選擇上海川沙諾富特酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。期待着您的再次光臨和惠顧!
Guest User
Superior Double room
Stayed in Mar 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Apr 28, 2025
Its good and very convenient to visit city center and Pudong business center along with free shuttle service to Pudong International AirPort. My experience was very good and all staffs are very supportive and try to help every moment. Breakfast is very good. I will stay again when visit Shanghai.
Response from Property: Dear guest: Hello! Thank you for choosing Novotel Shanghai Chuansha. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth! ! ! We look forward to your visit again and experience the different style of Novotel Shanghai. Wish you all the best
BiancaAriel
Superior Double room
Stayed in Feb 2025
Family
30 review
7.0/10
Posted on May 7, 2025
It seems that there are many family travelers who stay to go to Disneyland. I will try to use a shuttle to and from Disneyland someday.
6/8
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Tegsheed
Superior 2-bed Room
Stayed in Jan 2025
Family
7 review
10/10
Outstanding
Posted on Mar 6, 2025
Good location, clean room, friendly staffs. Breakfast buffet, shuttle bus, cleaning service all very good.
Response from Property: Hello, dear guests! Thank you for your high score review. Your support and encouragement are the greatest motivation for us to move forward. Novotel Shanghai Chuansha is constantly working to create a warm and comfortable living environment for guests and to meet the requirements of different guests with the highest cost-effectiveness. Novotel Shanghai Chuansha looks forward to seeing you again!
Guest User
Superior Double room
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on Apr 28, 2025
Facilities and Services are good. Near to Shanghai Disney Land
Response from Property: We at the hotel strive to provide the most considerate and meticulous service to every guest and bring every guest a super value experience. Shanghai Chuansha Novotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior 2-bed Room
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 14, 2025
The hotel staff are truly kind, helpful, friendly and professional. The ambience is spectacular and the rooms are excellent. The breakfast is very good, there’s a variety of options to eat from. I totally enjoyed my stay here and I’ll definitely come back anytime I’m in Shanghai
Response from Property: 尊敬的賓客:您好!感謝您選擇上海川沙諾富特酒店,再多的廣告,不如大家的口口相傳,我們向來 重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心!!!期待您的再次光臨,感受小諾不一樣的風采。祝:一切順利
Khos
Superior 2-bed Room
Stayed in Dec 2024
Family
9 review
10/10
Outstanding
Posted on Jan 13, 2025
It was very worth the for 4 night stay. Breakfast was very excellent, tasty and delicious deserts, you can have any food type, drinks you could get. Service were excellent, such as receptions, they are easy to communicate in English compared to how difficult it can be to understand people at China. The location itself is very perfect. There is a nearby mall only 1 crossroad ahead you can get anything you like at there such as Starbucks, Subway, Pizza hut, KFC, Supermarket, Mcdonalds, and the metro is only few walks away which is SUPER convenient for us to transport. Also if you're visiting the Shanghai Disneyland they will transport you there without any charge. When we arrive in Shanghai again, we will definitely come back next time. Thanks to the staff members for excellent service.
Response from Property: Dear guests, thank you for choosing us and giving support and love to Shanghai. Your satisfaction is the motivation of all the hotel staff, and making every guest feel at home is the ultimate goal of our service. Hotel rooms are warm, and equipped with free high-speed WIFI, is the best choice for your travel. It is our honor to serve you, and all the staff of the hotel are looking forward to your next visit!
Skyvixion
Superior Double room
Stayed in Nov 2024
Family
4 review
9.0/10
Great
Posted on Jan 3, 2025
The room was very spacious and clean, making our stay super comfortable. The front desk staff provided great service and were very helpful. The hotel also offers shuttle bus services to the airport and Disneyland, which made traveling so much easier. Highly recommend this hotel for a convenient and enjoyable stay!
Response from Property: 尊敬的客人您好!感謝您選擇上海川沙諾富特酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。期待着您的再次光臨和惠顧!
Ryan Kiefer
Superior 2-bed Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 27, 2025
The hotel is 20 minutes drive from Pudong airport. They have shuttle service. The rooms are clean and beds are comfortable. The staff were helpful.
Response from Property: 尊敬的賓客:您好!感謝您對上海川沙諾富特酒店的支持!人生就是一張答卷,它上面有選擇題,填空題,判斷題和問答題,希望諾富特會是您最簡單的選擇,最滿意的答案!歡迎再回 來!祝:安好!
TH2204
Family-friendly Family Room
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 28, 2025
Overall ok Quiet hotel and spacious.. l love their breakfast My kids can eat alot with many Asian variety
Response from Property: 尊敬的客人您好,感謝你下榻上海川沙諾富特酒店。酒店毗鄰川沙九六廣場,吃喝玩樂一應俱全。同時位於酒店3樓的餐廳,為客人提供高品質的早餐服務,歡迎您的下次來體驗。