Vienna International Hotel (Shanghai World Expo Garden) Reviews
Vienna International Hotel (Shanghai World Expo Garden)
No. 3039 Shangnan Road, Pudong New Area, Shanghai, 200126, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Vienna International Hotel (Shanghai World Expo Garden) Guest Reviews
9.2/10
Very Good
1462 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.2
Filter by:
Sort by:
All reviews(1462)
Positive reviews(1413)
Reviews with photos/video(127)
Easy to get around(150)
Friendly front desk staff(79)
Delicious breakfast(74)
Close to metro(61)
Large rooms(59)
Convenient parking(54)
Perfect for business trips(29)
Stayed multiple times(13)
Negative reviews(49)
David Herbert
Guestroom (Double Bed)
Stayed in Dec 2024
Couples
10 review
8.0/10
Very Good
Posted on Feb 15, 2025
The hotel is located in a slightly run-down part of the city, but it is still well-maintained and centrally located (depending on what you are looking for). There is a KFC directly below the hotel and a few convenience stores, restaurants and fruiteries nearby. It is a convenient walk from the metro.
Our room was a reasonable size, clean and smoke-free.
Response from Property: We are very happy to serve you, our lovely guests. The complete supporting services of Vienna International Hotel (Shanghai World Expo Park) will solve all your worries about travel. Our hotel is currently undergoing a new renovation and will have more complete supporting facilities. We believe that in the near future we will provide you with better and more convenient services, making you feel at home when you are away from home.
SHAH MD BAHADUR ALAM
Standard Queen Room (No window)
Stayed in Mar 2024
Business travelers
2 review
9.0/10
Great
Posted on Apr 27, 2024
Very good Hotel ,Very helpful Hotel Authorities ,Location is Great ,Nearest lot of Shop and KFC ground Floor.
I love this Location.
Thanks Trip.com
Response from Property: Dear guest: Thank you for your review. We are honored to have a guest like you who not only trusts the Vienna Hotel brand, but also is willing to take out your precious time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more beautiful memories for you! Looking forward to your next stay.
Guest User
Standard Queen Room (No window)
Stayed in Dec 2023
Solo travelers
1 review
10.0/10
Outstanding
Posted on Jan 9, 2024
first of all i am impressed by the interior design of this hotel .the greek style marble pilars are so magnificent
the lobby girls so polit with smiles
Response from Property: Dear guest: Thank you for your review. I am very honored to have a guest like you who not only trusts the Vienna Hotel brand, but is also willing to take your precious time to share your stay experience. Whether you are on a business trip or on vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again, and please believe that we will create more beautiful memories for you! We look forward to your next stay.
Guest User
Deluxe 2-bed Room
Stayed in Jul 2023
Family
3 review
2.0/10
Posted on Aug 27, 2023
I never experienced such a filthy hotel in my thirty plus years of traveling around the world. My choice of the word FILTHY is actually a understatement. The hotel lobby is grandiose like a 4-5 star hotel. But, that is delusional, everything else is this hotel is zero star at best. The carpet is so filthy that I could not tell its original color. There is thick dust and garbage under the beds. The windows are soiled, I guess, might not washed for years. Looking outside from the soiled windows, the sky and surrounding buildings are masked The worst part is the front desk service. One young guy, named Wu, treated me with indifference and snobbish attitude, and successfully made me feel like a servant begging to stay in this hotel.
Response from Property: Dear guest, hello. Please accept greetings and sincere apologies from Hotel Vienna for the unpleasant experience you had with us. The hotel management attaches great importance to the problems you raised, and will make active rectifications to ensure that every guest will be provided with more warm and meticulous high-quality services in the future. Thank you again for your valuable comments and sincerely look forward to seeing you, friends and family again
Guest User
Guestroom (Double Bed)
Stayed in Nov 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 18, 2023
henhao
Response from Property: 尊敬的客人: 感謝您的點評,非常榮幸能擁有您這樣的客人,不僅信任維也納酒店品牌,也願意抽出您的寶貴時間分享您的入住體驗。無論是商旅還是度假都能為您提供最非凡的感受!我們誠意期待您的再次光臨,請相信我們會為您創造更多美好的回憶!期侍您的再次入住。
Guest User
Deluxe Single Room
Stayed in Sep 2023
Business travelers
5 review
10.0/10
Outstanding
Posted on Oct 23, 2023
AAAAA
Response from Property: 尊敬的客人: 感謝您的點評,非常榮幸能擁有您這樣的客人,不僅信任維也納酒店品牌,也願意抽出您的寶貴時間分享您的入住體驗。無論是商旅還是度假都能為您提供最非凡的感受!我們誠意期待您的再次光臨,請相信我們會為您創造更多美好的回憶!期侍您的再次入住。
Guest User
Deluxe 2-bed Room
Stayed in May 2023
Family
9 review
10.0/10
Outstanding
Posted on Jun 24, 2023
nice…..
Response from Property: 尊敬的客人: 感謝您的點評,非常榮幸能擁有您這樣的客人,不僅信任維也納酒店品牌,也願意抽出您的寶貴時間分享您的入住體驗。無論是商旅還是度假都能為您提供最非凡的感受!我們誠意期待您的再次光臨,請相信我們會為您創造更多美好的回憶!期侍您的再次入住。
Vincent#
Guestroom (Double Bed)
Stayed in Jan 2023
Business travelers
3 review
6.0/10
Posted on Mar 27, 2023
just so so
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。您可以隨時致電我們,關於您提及的每 一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。
Guest User
Standard Queen Room (No window)
Stayed in Feb 2025
Solo travelers
15 review
10.0/10
Outstanding
Posted on Mar 16, 2025
The front desk service was good, and the room was upgraded. First and foremost, the room was clean and tidy, with very good privacy, and the living experience was great! I also stayed at his house when I watched Jacky Cheung last time, and I stayed at Mao Buyi's concert this time. It's very close to Qiantan and Mercedes-Benz. I'll come again next time!
Original TextTranslated by Google
Response from Property: We are very happy to serve you, our lovely guests. The complete supporting services of Vienna International Hotel (Shanghai World Expo Park) will solve all your worries about travel. Our hotel is currently undergoing a new renovation and will have more complete supporting facilities. We believe that in the near future we will provide you with better and more convenient services, making you feel at home when you are away from home.
Guest User
Superior Double Room
Stayed in Feb 2025
Business travelers
30 review
10.0/10
Outstanding
Posted on Mar 10, 2025
I didn't expect that hotels in Shanghai have such a high cost-effectiveness. I came here on a business trip and was initially worried that I would have to make do with the budget. Unexpectedly, it completely exceeded my expectations. This is a hotel with excellent service and experience. At the same time, this is also the hotel with the best breakfast I have ever stayed in Vienna, no doubt about it.
Original TextTranslated by Google
Response from Property: We are very happy to serve you, our lovely guests. The complete supporting services of Vienna International Hotel (Shanghai World Expo Park) will solve all your worries about travel. Our hotel is currently undergoing a new renovation and will have more complete supporting facilities. We believe that in the near future we will provide you with better and more convenient services, making you feel at home when you are away from home.
JilaizhiMuzi
Deluxe 2-bed Room
Stayed in Jan 2025
Family
11 review
10.0/10
Outstanding
Posted on Apr 1, 2025
The room is clean and tidy with large space. The receptionist is hospitable and professional, especially Xiao Shen who always considers the guests and is very considerate and warm. The hotel breakfast is rich in variety and delicious. The cleaning lady Xiao Liu on the floor is professional, careful and conscientious. The hotel is in a good location and convenient transportation. I will come again if I have the chance.
Original TextTranslated by Google
6/8
Response from Property: 好開心為可愛的您服務,維也納國際酒店(上海世博園店)完善的配套服務解決您出行的所有後顧之憂,目前我們酒店也在全新改造中,將擁有更為完善的配套設施,相信在不久的將來為您提供更為優質便利的服務,讓您出門在外也有在家的感覺。
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Booked for others
14 review
10.0/10
Outstanding
Posted on Jan 31, 2025
Booked this for my family. The lobby is large and luxurious. The deluxe twin room doesn't look big. The hygiene is OK, but the facilities are a bit old. After staying there, they said it was generally good.
Original TextTranslated by Google
Response from Property: We are very happy to serve you, our lovely guests. The complete supporting services of Vienna International Hotel (Shanghai World Expo Park) will solve all your worries about travel. Our hotel is currently undergoing a new renovation and will have more complete supporting facilities. We believe that in the near future we will provide you with better and more convenient services, making you feel at home when you are away from home.
Guest User
Standard Queen Room (No window)
Stayed in Nov 2024
Other
1 review
10.0/10
Outstanding
Posted on Dec 30, 2024
It's very close to the Oriental Sports Center. The environment is good. We also upgraded to a room with a window for free. I'm not kidding. The hotel also provided a conference room for material distribution. Luggage can also be stored. At first, the air conditioner in the room didn't blow hot air. I called and it was fixed quickly. I didn't take pictures of the hotel! But it was quite clean. Share some concert pictures
Original TextTranslated by Google
Response from Property: We are very happy to serve you, our lovely guests. The complete supporting services of Vienna International Hotel (Shanghai World Expo Park) will solve all your worries about travel. Our hotel is currently undergoing a new renovation and will have more complete supporting facilities. We believe that in the near future we will provide you with better and more convenient services, making you feel at home when you are away from home.
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Dec 14, 2024
Due to personal reasons, I arrived at the hotel at 10 o'clock, but the king-size room I booked was no longer available. The handsome guy at the front desk was very nice and helped me upgrade to a suite. When I went to check out at 9 o'clock this morning, I found that he was still working. It was very hard work, but the service was still in place. I really thank the guy at the front desk.
Original TextTranslated by Google
Response from Property: 好開心為可愛的您服務,維也納國際酒店(上海世博園店)完善的配套服務解決您出行的所有後顧之憂,目前我們酒店也在全新改造中,將擁有更為完善的配套設施,相信在不久的將來為您提供更為優質便利的服務,讓您出門在外也有在家的感覺。
Wanfengzuijiu
Executive 2-bed Room
Stayed in Nov 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Dec 14, 2024
I went to Shanghai with my friends to watch the CSGO game and chose this hotel. The price was cheap and it was very convenient to take the subway to the Oriental Sports Center. And it was next to KFC!
Original TextTranslated by Google
Response from Property: I am very happy to serve you. Vienna International Hotel (Shanghai World Expo Park) provides perfect supporting services to solve all your worries during your trip. At present, our hotel is also undergoing a new renovation and will have more complete supporting facilities. I believe that in the near future In the future, we will provide you with better and more convenient services, so that you can feel at home when you are away from home.