GRAND KINGTOWN S HOTEL Reviews

Response from Property: 尊敬的賓客，您好！非常感謝您再次選擇入住我們酒店，您的信賴與支持是對我們最大的鼓勵！得知Mike熱情細緻的服務為您的旅途增添了温暖與便利，我們倍感榮幸，已將您的認可傳達給他。無論是溝通協助還是需求響應，為每一位賓客提供貼心服務是我們始終堅守的初心。期待未來能繼續陪伴您，為您打造更多美好入住回憶，我們隨時歡迎您回家！

Response from Property: Thank you for your love for our new district! Regarding travel, in addition to Alipay, cash and WeChat payment can actually be used in most scenarios, which can give you more convenience. The hotel names on the APP are different, which is a small problem of information update and platform display. We have communicated with the relevant platforms for optimization, and your reservation will be clearer in the future. We look forward to your next visit!

Response from Property: Dear guest, hello! Our entire team is very encouraged to read your recognition that "everything is perfect"! It is our greatest happiness to let you enjoy this accommodation experience! Your satisfaction is the highest praise for our work, and your willingness to recommend is a powerful driving force for us to move forward. Whenever you return in the future, this will always be your warm journey station, and we look forward to meeting you again!

Response from Property: Dear guest, hello! We are honored and warm to see your "as always" recognition and recommendation! Your trust is our driving force to keep moving forward, and it is our honor to continue to create a comfortable and wonderful stay experience for you. We look forward to accompanying you on every trip in the future and bringing you more surprises! I wish you all the best and a happy life!

Response from Property: 尊敬的客人，非常感謝您對我們酒店位置的認可！能為您提供靠近地鐵站的便利交通，以及周邊豐富的餐飲選擇，我們深感榮幸。希望這些便利讓您的出行和用餐都更加輕鬆愜意，也歡迎您下次再來探索周邊更多好去處，期待您的再次光臨哦！

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店，並抽出時間反饋入住體驗。對於此次入住期間空調不製冷、WiFi無法連接給您帶來的不便，我們深表歉意，這未能達到我們一貫的服務標準，實在是我們工作的失職。您提到工作人員樂於助人，我們感到十分欣慰，同時也深知，硬件設施問題的妥善解決同樣重要。我們已安排工程部對空調設備和WiFi網絡進行全面排查與檢修，避免類似情況再次發生。若您願意再次光臨，希望能親自為您安排更優質的入住體驗，彌補此次的遺憾。如有任何需求，隨時歡迎您聯繫我們，期待能有機會重新贏得您的信任！

Response from Property: 尊敬的貴賓：您好！非常開心能為您帶來愉快的入住體驗！您的認可就是我們前行的動力，我們會繼續保持，期待您下次入住，願您生活常喜樂，萬事皆順意~

Response from Property: 尊敬的賓客：您好！非常感謝您多次選擇入住我們酒店，更感激您坦誠指出此次體驗中的不足！您作為老朋友的信賴與反饋，是我們改進的重要動力。得知此次入住未能達到您的預期，我們深感抱歉。床品舒適度一直是我們引以為傲的優勢，卻在整體服務與房間條件上讓您失望，我們已第一時間展開全面自查：針對服務響應效率與細節疏漏問題，我們將加強員工培訓與服務流程優化；針對房間設施維護，工程部已啟動全面檢修，確保硬件設施時刻保持最佳狀態。您的真實感受為我們敲響警鐘，也指引了提升方向。祝您生活愉快，萬事順遂！

Response from Property: 尊敬的客人：非常感謝您對我們酒店工作人員和床鋪的認可，也很高興酒店的地理位置能為您的出行和生活帶來便利。關於您反饋的煙味問題，我們深表歉意。雖然我們已張貼禁煙標誌，但管理仍存在疏漏。我們會加強巡查監督，及時勸阻違規吸煙行為，同時加大通風換氣頻次，凈化公共區域空氣。期待再次為您服務，給您更好的入住體驗。

Response from Property: 尊敬的客人，非常感謝您選擇入住我們酒店並抽出時間分享您的體驗反饋！我們很開心得知您對酒店的安靜環境與客房設施感到滿意，寬敞舒適的空間與靜謐氛圍一直是我們希望為客人打造的休憩港灣。關於周邊配套不足給您帶來的不便，我們深表歉意。目前我們也在積極與周邊商業溝通合作，未來將努力為客人提供更多餐飲及休閑選擇。若您下次入住，可隨時聯繫前台，我們很樂意為您推薦附近特色餐廳或提供送餐服務。

Response from Property: 尊敬的客人，您好！非常感謝您選擇下榻我們酒店，並抽出時間分享如此暖心的好評！您對工作人員服務、酒店環境以及設施的認可，讓我們倍感榮幸與鼓舞！能為您打造舒適放鬆的入住體驗，是我們團隊一直努力的方向，您的滿意就是對我們最大的肯定！期待在未來的日子裏，能繼續為您提供優質服務，無論是商務出行還是休閑度假，我們都將是您温馨的旅途港灣！衷心歡迎您再次光臨！

Response from Property: 能得到您如此高的評價，我們感到無比榮幸！舒適的床和美味的早餐是我們努力的成果，能滿足您的需求太好啦！期待您再次入住，我們一定準備更貼心的服務！

Response from Property: Thank you for choosing to stay at S Hotel in the western suburb of Ruiting, Shanghai among many hotels! Our hotel is adjacent to the new landmark of Qingpu-Panlong Tiandi, which is a new world in the park and the first choice for urban micro-vacation. Panlong Tiandi is only 800 meters away from the hotel and can be reached by walking for 5 minutes. It is a good place for leisure and play during your stay. Xiaorui looks forward to meeting you again and enjoying the Jiangnan customs of Panlong Tiandi together. I wish you good health and good luck ~

Response from Property: Dear guests, thank you for giving us such wonderful feedback! The staff are very happy to know that you have recognized them, and will continue to strive to provide thoughtful service to every guest. As for the condition of the room, we will immediately deal with it, so that you can feel the room is perfect when you stay next time. At the same time, we are also very happy that the location of the hotel can add convenience to your journey, whether it is to the railway station, airport, downtown or scenic spots. Thank you again for your affirmation and look forward to meeting you next time!