base SUHE Serviced Apartment

base SUHE Serviced Apartment Reviews

base SUHE Serviced Apartment

518 Xinjiang Road (Xinjiang Lu), Jing'an District, Shanghai, 200070, ChinaSee Hotel Details
base SUHE Serviced Apartment
base SUHE Serviced Apartmentbase SUHE Serviced Apartmentbase SUHE Serviced Apartment
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1 night

Guest Reviews

9.0/10
Good
1681 review
Verified reviews
Location9.0
Amenities9.0
Service9.0
Cleanliness9.1
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All reviews(1681)
Positive reviews(1620)
Reviews with photos/video(347)
Friendly front desk staff(219)
Easy to get around(183)
Close to metro(87)
Awesome gym(71)
Perfect for business trips(65)
Convenient for shopping(63)
Well designed(38)
Loved the night views(30)
Negative reviews(61)
Rachel
Standard Hotel Room
Stayed in Jun 2025
Traveling with friends
10 review
8.5/10
Very Good
Posted on Jul 7, 2025
We stayed here for 4 nights. Overall, it was a pleasant experience. Our flight landed early in Shanghai at 4am and we reached the hotel at 6.20 am. Even though it was not check-in time and we didn't request for early check-in in advance, the receptionist kindly offered us a free upgrade to another room so that we can check in earlier at 10am. The room was spacious and had many amenities. Most importantly, we had a washing machine+dryer in our apartment, so doing the laundry was extremely convenient. It was a little run-down but overall still quite clean. The downside is that there's no breakfast buffet and food options are limited here. There's a shopping centre and metro station nearby but it's still a 10 mins walk.
Response from Property: 尊敬的客人,感謝您選擇base佰舍服務式公寓蘇河店!非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。我們會繼續優化,改善不足,也期待您能看到我們的改變,希望下次還能有機會為您服務!
Anonymous User
Exquisite Duplex Studio (with Kitchen)
Stayed in Apr 2025
Business traveler
48 review
9.0/10
Great
Posted on May 23, 2025
The customer service ok, the housekeeping also ok, the room looks clean but the Internet connection is very slow
Response from Property: Dear guest, thank you for choosing Base Serviced Apartment Suhe Branch! We are very honored and grateful for your recognition and encouragement. We are committed to creating a comfortable and warm stay for guests with considerate service. We are very honored that your stay has met your expectations and look forward to your visit again! Wish you a pleasant stay!
Margos
Standard Hotel Room
Stayed in Mar 2025
Family
11 review
10/10
Outstanding
Posted on May 3, 2025
Amazing apartment/hotel! The room is pretty big for Shanghai, including the fact that it's almost city centre and the price is fine. There's a terrace at 8th floor with the great view✨ The staff are good and helpful 👍🏻
Response from Property: Dear guest, thank you for choosing Base Serviced Apartment Suhe Branch! Your satisfaction and support are the unlimited driving force for our continuous progress. We are very honored and grateful for your recognition and encouragement. We have been committed to creating a high-quality and comfortable accommodation experience for our guests. We hope that you will give us the opportunity to provide you with high-standard services again. Wish you a pleasant stay!
fuukat
Standard Hotel Room
Stayed in Mar 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Apr 22, 2025
Located near all the hustle and bustle but feels like it was quiet enough for the relaxing night. I wouldn’t say the room was huge but it was really nice for two! The view from the window was great too!
Response from Property: Dear guest, thank you for choosing Base Serviced Apartment Suhe Branch! We are very honored and grateful for your recognition and encouragement. We are committed to creating a comfortable and warm stay for guests with considerate service. We are very honored that your stay has met your expectations and we look forward to your visit again! Have a nice day! ✌
Al Rabaiei
Standard Hotel Room
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 24, 2025
Was really wonderful hotel and close to all attractions.
Response from Property: 尊敬的客人,感謝您選擇base佰舍服務式公寓蘇河店!並對我們給予支持與肯定,我們非常榮幸以及感激您的認可與鼓勵。我們致力於用體貼的服務為客人營造舒適温馨的入住感受,對於此次入住能讓您達到期望、我們感到非常榮幸,期待您的再次光臨!祝您愉快!
N.P lia
Standard Hotel Room
Stayed in Apr 2025
Family
19 review
10/10
Outstanding
Posted on Jul 9, 2025
Second time staying in here, very close with the bund and city centre.
Response from Property: 尊敬的客人,感謝您選擇base佰舍服務式公寓蘇河店!非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。我們會繼續優化,改善不足,也期待您能看到我們的改變,希望下次還能有機會為您服務!
Iridelle. Z
Standard Hotel Room
Stayed in Mar 2025
Couple
6 review
8.0/10
Very Good
Posted on Apr 22, 2025
It's really not easy to find a good but affordable hotel in shanghai. I booked this for our arrival stay in Shanghai and ended up booking it again for the stay before departing from Shanghai. It is a reasonable choice. Clean enough though the hotel definitely shows worn out signs, but clean. Big enough so that we can put two big suitcases. And the location is like 20 mins walking to the People's square. The walk there crosses a beautiful bridge, so nothing to complain about. Also it is very quiet, which is important for us, as we need to sleep to recover after flights. Good choice for that amount of money.
Response from Property: Dear guest, thank you for choosing Base Serviced Apartment Suhe Branch! Your satisfaction and support are the unlimited driving force for our continuous progress. We are very honored and grateful for your recognition and encouragement. We have been committed to creating a high-quality and comfortable accommodation experience for our guests. We hope that you will give us the opportunity to provide you with high-standard services again. Wish you a pleasant stay!
uhhkatee
Standard Studio
Stayed in Feb 2025
Couple
5 review
9.5/10
Amazing
Posted on Mar 24, 2025
we arrived in the early hours of the morning around 1am and fortunately, we were able to check-in to our room. as the pictures of our room type show, there is a nice window that was the reason why we decided to book this hotel. some points to note are 1. daily housekeeping 2. heater in the toilet 3. no safe only con is that there are not many food choices at night.
Response from Property: Dear guest, thank you for choosing Base Serviced Apartment Suhe Branch! I believe that your sincere evaluation will definitely contribute to our good reputation. We will also continue to work hard to provide you and all guests with a better stay experience, and strive to make every guest happy and satisfied. We sincerely look forward to your visit again!
Joshua Ryan
Exquisite Duplex One-Bedroom Apartment (with Kitchen Washing Machine)
Stayed in Jul 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 20, 2025
This is my second time staying at the base. Great location, close to metro stations. Heaps of amenities and always clean. Definitely would stay again
Response from Property: 尊敬的客人,感謝您選擇base佰舍服務式公寓蘇河店!您的滿意和支持是我們不斷進步的無限動力,我們非常榮幸以及感激您的認可與鼓勵。我們一直致力於為賓客打造優質舒適的住宿體驗。期待您能讓我們有機會再次為您提供高標準的服務。祝您愉快!
gloomybae
Standard Hotel Room
Stayed in Jan 2025
Traveling with friends
6 review
9.5/10
Amazing
Posted on Feb 20, 2025
Hotel location was great as you can see the suhe river right from the bed room and if you enjoy jogging you can also jog along the river all the way to the bund which is just under 3km in distance. Ordering food to the room was also very easy via *******, it was delivered in a mini robot which was super cool.
Response from Property: Dear guest, thank you for choosing Base Serviced Apartment Suhe Branch! And taking your precious time to leave a comment. We know that it is the little details that make your stay more comfortable. We sincerely hope to have the opportunity to receive you again and provide you with another wonderful stay experience! Wish you a pleasant stay!
Joseph
Selected Studio (with Kitchen Washing Machine)
Stayed in Apr 2025
Solo traveler
51 review
9.5/10
Amazing
Posted on Jun 24, 2025
Good location, got upgraded. Great gym
Response from Property: 尊敬的客人,感謝您選擇base佰舍服務式公寓蘇河店!相信您的真誠評價一定會給我們良好的口碑添磚加瓦,我們非常榮幸以及感激您的認可與鼓勵。我們也將不斷努力,為您及所有賓客提供更佳的入住體驗,爭取讓每位賓客高興而來,滿意而歸。我們真誠期待您的再次光臨!
Wei Wei
Standard Hotel Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 24, 2025
Location close to the city and sunway, suitable for tourists
Response from Property: Dear guest, thank you for choosing Base Serviced Apartment Suhe Branch! And for taking your precious time to leave a comment, we are very honored and grateful for your recognition and encouragement. We know that it is the little details that make your stay more comfortable. We sincerely hope to have the opportunity to receive you again and provide you with another wonderful stay experience! Wish you a pleasant stay!
Lexi M
Standard Studio
Stayed in Jul 2025
Booked for others
28 review
10/10
Outstanding
Posted on Aug 26, 2025
My parents had lovely stay at Base Suhe Serviced Apartment. One bedroom apartments are specious and with outstanding view for the Bundt. 
Response from Property: 尊敬的客人,感謝您選擇base佰舍服務式公寓蘇河店!您的滿意和支持是我們不斷進步的無限動力,我們非常榮幸以及感激您的認可與鼓勵。我們一直致力於為賓客打造優質舒適的住宿體驗。期待您能讓我們有機會再次為您提供高標準的服務。祝您愉快!
Guest User
Exquisite Duplex One-Bedroom Apartment (with Kitchen Washing Machine)
Stayed in Jul 2025
Business traveler
3 review
5.5/10
Posted on Aug 11, 2025
This place stinks. Literally. Everywhere had quite unique terrible smells. Perfect place for that if you are into that kind of thing. Cleaning lady was an angel. Never going back.
Response from Property: Dear guest, thank you for choosing Base Serviced Apartments Suhe! We deeply regret that we failed to meet your expectations. Please allow us to express our sincerest apologies. We will continue to optimize and improve our services. We look forward to your continued appreciation and the opportunity to serve you again in the future.
Guest User
Standard Studio
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Aug 8, 2025
The hotel’s facilities are very convenient, there is a nearby subway station with a short distance, there are also snack shops and coffee shops nearby, and the environment is quite pleasant. What’s more, the staff at the front desk are friendly, especially Bully Wang, who always has a smile on her face and is very helpful whenever you encounter her.
Response from Property: 尊敬的客人,感謝您選擇base佰舍服務式公寓蘇河店!非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意。我們會繼續優化,改善不足,也期待您能看到我們的改變,希望下次還能有機會為您服務!