Courtyard by Marriott Shanghai Central

Courtyard by Marriott Shanghai Central Reviews

Courtyard by Marriott Shanghai Central

No. 338 Hengfeng Road, Jing'an District, Shanghai, 200070, ChinaSee Hotel Details
Courtyard by Marriott Shanghai Central
Courtyard by Marriott Shanghai CentralCourtyard by Marriott Shanghai CentralCourtyard by Marriott Shanghai Central
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Guest Reviews

9.0/10
Good
1415 review
Verified reviews
Location9.1
Amenities8.8
Service9.0
Cleanliness9.2
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All reviews(1415)
Positive reviews(1346)
Reviews with photos/video(203)
Easy to get around(200)
Delicious breakfast(113)
Perfect for business trips(66)
Close to metro(63)
Clean pool(21)
Great swimming pool(21)
Has rooms for families(13)
TV was average(12)
Negative reviews(69)
Juthamas
Deluxe Queen Room
Stayed in Jul 2025
Family
8 review
10/10
Outstanding
Posted on Sep 4, 2025
Nice Hotel, Good Service location Location not far from Nanjing and The Bund easy to go anywhere Will come back again this hotel
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Grace Cheng QH
Deluxe 2-bed Room
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 13, 2025
I love their services. Staff are friendly (both front desk and housekeeping). The hotel is clean and nearby to eatery (Chinese noodle stall/McDonald's/Western restaurant etc), convenient store (24hrs Lawson) and Luckin Coffee. Even if we reach the hotel super late like midnight we can still get food either via Lawson or takeaway (not available to deliver to the room but there is a placement counter outside the hotel which I sometimes ordered via alipay app when on the road back to the hotel so I can collect when I reach the hotel). Very easily get Didi from the hotel as the hotel is near to Shanghai railway station (Didi driver told me this area has a lot of Didi available due to the railway station).
6/15
Response from Property: Dear Guest,I would like to sincerely thank you for taking the time to share your wonderful feedback on your recent visit to our iconic property. We are very grateful that you chose to come and stay with us and I will look forward to sharing this with our entire team here.We sincerely hope that you will be able to return to Shanghai and we would be so happy to have you back.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Guest User
Deluxe Queen Room
Stayed in Jul 2025
Business traveler
11 review
9.5/10
Amazing
Posted on Aug 18, 2025
Good Breakfast, good service overall good, but not very close to MRT
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our service and breakfast were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
JP2024
Family Connecting Room
Stayed in Jul 2025
Traveling with friends
35 review
10/10
Outstanding
Posted on Aug 11, 2025
It has been such a great experience! I would recommend it to anyone.
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Guest User
Deluxe 2-bed Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 7, 2025
Nice hotel Customer friendly . Happy to stay
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Anonymous User
Deluxe 2-bed Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 4, 2025
It's a very great stay experience for a young family of four as they provided 2 double beds which really suit our needs. We recommended this hotel !
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Divya Chopra
Executive Suite
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on Jun 1, 2025
It was fantastic stay. We stayed to celebrate my husbands birthday in executive suite. It was an amazing experience of the services and the suite.
Response from Property: Dear Guest,Thank you for staying with us during your visit in Shanghai. I am delighted to hear that you found our staff was outstanding. We hope we will have another opportunity to welcome you back soon for further exploration.We very much appreciate your time and feedback. Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 30, 2025
The hotel was very clean and the breakfast was great. I recommend this hotel if you are traveling by metro.
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our room was comfortable, location and breakfast were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Dutch Family
Family Connecting Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 6, 2025
Excellent stay in the middle of downtown Shanghai very friendly staff that's very communicative. Large rooms!! Very close to a Metro station and one stop from the Nanjing road. Stores and dinner is nearby. Great for families also!!
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our room was comfortable, service and location were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Frequent.traveler
Premier Deluxe Queen Room
Stayed in Mar 2025
Business traveler
34 review
10/10
Outstanding
Posted on Apr 25, 2025
Nice for a short stay. The reception staff were friendly and the check in was quick. The hotel was crowded but the service was attentive.
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Cassandra Si Pei
Deluxe Queen Room
Stayed in Mar 2025
Business traveler
29 review
10/10
Outstanding
Posted on May 17, 2025
Nearby to Jingan temple and shopping district. Within 8 minutes walking distance to Shanghai Railway Station. I will stay here again
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Matthew Peng Guan
Deluxe Queen Room
Stayed in Feb 2025
Couple
7 review
8.0/10
Very Good
Posted on Mar 19, 2025
The room is spacious & comfortable to stay in. Housekeeping did a marvelous job in keeping the room neat & tidy during our stay. The hotel is near to many eateries & there is also a shopping mall just a few minutes away from the hotel. Commuting to the People’s Square & Shanghai bund is just around 10 minutes by car. Overall, I enjoyed my stay at the hotel.
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our room was comfortable, service and location were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Agln1984
Deluxe 2-bed Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 17, 2025
Happy with all the services and facilities. Room is spacious for 2 adults with 2 small children.
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Natalia
Deluxe 2-bed Room
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 7, 2025
Great stay on the highest of levels. Marriott never disappoints. Will come back for sure when in Shanghai, the location is unbeatable. Also loved the gym - fantastic amenities.
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Teeks
Deluxe Queen Room
Stayed in Jul 2025
Couple
8 review
7.5/10
Posted on Aug 3, 2025
Another stay at Marriott , cleaning and service were decent . The place could do with an update , along side the sofas etc. Breakfast option could do with more western options. Metro is 5 minutes walk, across the road . Overall a good stay .
Response from Property: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central