The QUBE Hotel, Shanghai Reviews

Response from Property: Thank you for your affirmation and review! We are very happy that you are satisfied with our cleanliness, gym and breakfast service, as well as the size of the room. Although our environment may be relatively simple, we are committed to providing high-quality, comfortable basic services. Please feel free to let you know if you have any needs you wish to boost or additional. We sincerely hope to respond to your expectations by providing an excellent experience during your next stay. Thank you again for your stay and feedback. I wish you all the best and look forward to your visit again!

Response from Property: Thank you very much for your choice and affirmation again! Our team is committed to continuously improving our service quality and ensuring that every guest's stay experience exceeds expectations. It is our greatest honor and motivation to satisfy you again. If you have any areas that need to be improved during this stay, or have any suggestions on facilities and services, please let us know in detail. Your opinions are extremely valuable to us and will help us further optimize our services and create a more perfect travel experience for more guests. Looking forward to serving you again and writing more wonderful memories!

Response from Property: Dear guest, thank you very much for choosing the QUBE Hotel Nanqiao as your place of stay. We are very sorry that we failed to satisfy you completely. We attach great importance to the problems you pointed out. At the same time, we have started maintenance on the facilities and equipment. We look forward to having a different experience when you visit next time. We look forward to seeing you next time. Thank you.

Response from Property: Dear guest, thank you very much for choosing The QUBE Hotel Nanqiao as your place of stay. We are very sorry that we failed to satisfy you completely. We attach great importance to the problems you pointed out and have rectified the relevant issues. We hope that you will have a different experience next time you visit us. We look forward to seeing you next time. Thank you.

Response from Property: Dear guest, thank you very much for choosing Nanqiao Greenland Platinum Hotel as your stay. I am very sorry that you were not completely satisfied. We attach great importance to your corrections. The hotel is also equipped with Pinzhenxuan, which specializes in Huaiyang cuisine. The Chinese restaurant can satisfy your taste buds and the gym with various fitness equipment can awaken your body vitality for you to experience. Thank you again for choosing Nanqiao Greenland Platinum Hotel, and we look forward to seeing you next time.

Response from Property: hank you very much for staying at our hotel, and we also appreciate your recognition of our service and staff. We look forward to your next visit.

Response from Property: 親愛的客人非常感謝您的點評入住哦，您入住的舒心且開心是我們最大的榮幸，期待您的再次光臨~

Response from Property: 尊敬的賓客，前台的服務能夠得到您的認可，也是我們繼續努力的動力，也非常感謝您選擇下榻南橋綠地鉑驪酒店，另外也給您分享一下酒店的配套訊息，酒店鉑雅餐廳除供應早餐外，還準備了適合商務客人的自助午晚餐，大堂還設定有24小時私人定製服務（手機掃碼量體，瞭解您的身材數據，為您購衣提供參考，AI量體一鍵下單，直送到家），四樓擁有各式健身器材可以喚醒身體活力的健身房及乒乓球室供您體驗，四樓的自助洗衣房可協助您解決出行衣服清洗的需求，附近有韓村路美食街及寶龍廣場方便您就餐及購物，滿足您的各類需求，再次感謝您選擇南橋綠地鉑驪酒店，期待與您下次再會

Response from Property: Dear guest, Thank you very much for choosing our hotel again and giving such a positive review! We are deeply honored to provide you with satisfactory service and comfortable accommodation experience. Your recognition is the greatest affirmation of our team's hard work. We are very happy to hear that you particularly appreciate the spaciousness of the room, the floor-to-ceiling windows design and the beautiful view outside the window. These details are carefully considered when designing our hotel, aiming to create a pleasant and relaxing environment for every guest. For the service team, especially Sister Z, your praise is a high evaluation of her professional ability and enthusiastic attitude. We are well aware that the professionalism and attention to detail of each employee are the key to enhancing the guest experience. We are proud to have such an excellent team member and will ensure that her excellent performance is recognized and encouraged. Thank you again for choosing our hotel and sharing your wonderful experience. We look forward to your visit next time and continue to provide you with excellent service. I wish you all the best and a happy life!

Response from Property: Dear guest, thank you very much for your high evaluation and sharing! We are honored to make your travel experience so satisfactory. Welcome to come back at any time, whether it is for vacation or business trip, your first choice is our goal. Your suggestions and precious time are crucial to improving hotel services. We have collected your valuable feedback to ensure the continuous optimization of facilities, hygiene, environment and services in the future. We look forward to serving you again and providing an experience that exceeds your expectations. Thank you for choosing our hotel and being willing to recommend it to your relatives and friends. This is the greatest encouragement and support for us.

Response from Property: 尊敬的尊敬的賓客， 非常遺憾聽到您在本酒店的不愉快經歷，對此我們深感歉意。對您提到的早餐服務、食品安全和客房設施，以及給孩子帶來的不便，我們深感痛心並向您表示最深切的歉意。我們將立即啟動內部調查，以深入瞭解事實並改進服務。 對此我保證，將對早餐菜品種類和質量進行大幅度優化，確保在所有時間段都能提供豐富的選擇給客人，並確保工作人員佩戴口罩，以最高標準保障食品安全與公共衞生。關於客房維修，我們將盡快查明問題原因，採取緊急維修措施，確保設施完好，為所有客人提供安全舒適的住宿環境。 同時，我們將升級衞生管理流程，確保客房清潔度和設備的維護，防止類似事件再次發生。 希望有機會解決您不滿意的原因，我們堅信，通過您的反饋和我們的行動，可以恢復客人的信心。再次向您表達深深的歉意。 祝您身體健康，希望有機會以更好服務重新贏得您的信任。

Response from Property: 非常感謝您對我們的肯定與支持！我們深感榮幸您在住店期間體驗到了滿意的服務與環境。特別感謝您對前台小姐姐的特別讚揚，她的辛勤付出與優質服務是我們團隊的驕傲。我們已將您的反饋分享給整個團隊，包括小姐姐本人，相信這條正面評價會激勵她和其他員工持續提升服務質量，力求在每一次服務中都能超越您的期待。我們承諾，無論您何時來訪，都將為您提供賓至如歸的體驗。再次感謝您寶貴的時間與支持，期待您再次成為我們尊貴的客人。

Response from Property: Thank you very much for your positive review! We are very happy to hear that you experienced comfort and pleasure in our hotel. We are very proud of the clean rooms, spacious and bright lobby, pleasant music, and the unique experience of robot food delivery that you mentioned, which is also a key goal in our continuous pursuit of service quality and innovation. Among them, your high recognition of the service of assistant A at the front desk is the honor of our team. Our team has always been committed to providing warm and thoughtful service, and we thank you very much for your appreciation of its professional and friendly attitude. We look forward to serving you again on your future trip and presenting you with a better accommodation experience. If you have any room for improvement or expectation, please feel free to let us know and we will do our best to meet your needs. Thank you again for your valuable feedback, which is of great help to the growth and improvement of our team.

Response from Property: 謝謝您的精彩反饋，很高興得知您對房間、設施、聖誕佈置及服務等方面都感到滿意！您的建議對我們非常重要，我們會進一步優化服務，確保保持並提升所有細節的精緻程度。對於停車和周邊餐飲娛樂設施方便性的讚賞，我們深感榮幸。展望未來，我們會繼續致力於提供更多便利，讓每位客人擁有賓至如歸的體驗。期待您的下次光臨，再次感受和諧温馨的氛圍。