Ji Hotel (Shanghai People's Square, Fuzhou Road) Guest Reviews
4.7/5
Outstanding
3933 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3933)
Positive reviews(3860)
Reviews with photos/video(527)
Easy to get around(377)
Friendly front desk staff(257)
Delicious breakfast(200)
Convenient for shopping(186)
Close to metro(129)
Perfect for business trips(96)
Negative reviews(73)
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
12 review
3.2/5
Posted on Jan 23, 2025
Location is good, there is quite a lot of restaurant nearby. However the cleanliness of the room can be improve and the reception definitely need a good training.
Response from Property: Dear guests, hello! First of all, we attach great importance to the phenomenon you mentioned. We are deeply sorry that we have not created a comfortable and satisfactory accommodation environment for you. We will work hard to improve. We will work hard to adjust and improve the troubles and inconveniences caused to you. We hope that you can feel our efforts and sincerity. We look forward to meeting you again at the All Seasons~
Guest User
Double Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 23, 2025
My stay was 6 nights and I had a really great stay. It’s only my 5th night that some guests smoked and the smoke got into my room. I would recommend this hotel anyway. The location is not close close to the metro but it’s walkable from People’s square metro station. They do the cleaning daily. It’s quiet and no light gets into the room at night. Some staff can communicate in English but if they don’t they use the Translate app and it’s fine for me. There is a laundry station as well but only 2 machines for each wash and dry. There is also an iron. I love it here :)
Response from Property: The roses given to others leave a lingering fragrance in their hands, giving you warmth
Anonymous User
Superior Double Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Very good location, a few minutes walk to Nanjing Road. There's a mini-mart and shops just outside the hotel. Towels are clean and charged every day. They even provide a small size slipper for our kid.
Response from Property: Our aim is to provide you with a non-disturbing companionship. The hotel has a 24-hour front desk service. If you need any help during your stay, you can contact us at any time. Our partners will do their best to solve your problems. Looking forward to your next visit
Weraporn
Family Room
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Dec 23, 2024
Cozy room and nice decoration. Breakfast is good. The hotel is not located next to the train station but it is within walking distance.
Response from Property: Our aim is to provide you with a non-disturbing companionship. The hotel has a 24-hour front desk service. If you need any help during your stay, you can contact us at any time. Our partners will do their best to solve your problems. Looking forward to your next visit
Guest User
Family Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very good stay and the location is very convenient. Right behind nanjing walking street. The room and toilet is clean and satisfactory.
Response from Property: Our aim is to provide you with a non-disturbing companionship. The hotel has a 24-hour front desk service. If you need any help during your stay, you can contact us at any time. Our partners will do their best to solve your problems. Looking forward to your next visit
Anonymous User
Family Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The hotel is near metro 650 meter, many famous restaurants, hotpot, Chagee, and Nanjing road,
Response from Property: 您的滿意是我們進步的動力,歡迎再來
Anonymous User
Superior Double Room
Stayed in Oct 2024
Travel with friends
2 review
2.5/5
Posted on Dec 12, 2024
If you can’t stand cigarettes smell, DO NOT STAY HERE. Although it stated that it’s a no smoking hotel, but there are a lot of inconsiderate guests smoking in the room and the air conditioning is centralized, which means that you will be smelling SUPER STRONG cigarettes smell in the room as if someone is smoking right beside you.
We’ve called the front desk to complain about the issue. We reconfirmed with them if they are a no smoking hotel and they said yes, BUT they also said that they can’t control their guests if they wants to smoke in the room and they can’t do anything as the air conditioning is centralized. They offered to spray air freshener in our room, but it’s just a temporary solution and it doesn’t take away the fact that you’re still breathing in second hand smoke.
The toilet is extremely stuffy and crampy by the way (super unfriendly to tall individuals).
AND THE LACK OF POWER SOCKET IS A PAIN. There is only 1 power socket in the entire room that is convenient for guest to use which is by the bedside.
The other one we found is within the hidden cabinet for television power, we have to open that hidden cabinet, unplug the TV power just to use it.
Response from Property: Dear guests, hello! First of all, we attach great importance to the phenomenon you mentioned. We are deeply sorry that we have not created a comfortable and satisfactory accommodation environment for you. We will work hard to improve. We will work hard to adjust and improve the troubles and inconveniences caused to you. We hope that you can feel our efforts and sincerity. We look forward to meeting you again at the All Seasons~
TeddiE K
Business Queen Room
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 30, 2024
Very clean and modern hotel. Location is good and has many restaurants nearby. Staffs are friendly.
Response from Property: Our aim is to provide you with a non-disturbing companionship. The hotel has a 24-hour front desk service. If you need any help during your stay, you can contact us at any time. Our partners will do their best to solve your problems. Looking forward to your next visit
Anonymous User
Superior Double Room
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Nov 26, 2024
Hotel with good location. 10 min walk to Nanjiang street and Ren Ming station. Plenty of food options near the hotel which includes the popular ones like Xiao Yang Sheng Jian and Da Hu Chun.
Service staff were friendly and helpful. Room was decent but the ceiling height was too low at approx. 1.9m
Response from Property: Thank you very much for your feedback. We will definitely make special improvements and hope to give you a better experience next time.
Stars lover
Superior Double Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Everything was good. Only the wash room has abit of smells when we goes in. Room was spacious enough for the price.
Response from Property: Our aim is to provide you with a non-disturbing companionship. The hotel has a 24-hour front desk service. If you need any help during your stay, you can contact us at any time. Our partners will do their best to solve your problems. Looking forward to your next visit
Ethel
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Nice environment, friendly front desk and easy to access as it’s located near the nanjing road.
Response from Property: Dear guest, thank you for taking the time to comment. We are here for you all year round! Thank you for your recognition. We are here for you all year round. Welcome again.
Guest User
Superior Double Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Clean, helpful staffs, happy staying here
Response from Property: 不打擾的陪伴是我們的宗旨,酒店有24小時前台服務,入住期間有需要幫助的隨時可以聯繫我們,夥伴們會盡力為您解決問題。期待您的下次光臨
SiaoSze
Superior Double Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Good location and friendly staff, will definitely stay again if we come to Shanghai.
Response from Property: Thank you for your love and recognition of Xiaoji. Xiaoji has been working hard to create a perfect stay experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Guest User
Family Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
First time in Shanghai. Nice clean and cozy place :)
Response from Property: 尊敬的客人,非常感謝您的高度評價與推薦!我們一直致力於為每一位客人提供優質的服務,您的認可讓我們深感榮幸。期待您的下次光臨,我們將繼續努力,確保您每次入住都能感受到家一般的舒適與温暖!
Kong
Double Room
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Great and convenient location.
Definitely will return during my next visit.
Response from Property: Dear guest, thank you for taking the time to comment. We are here for you all year round! Thank you for your recognition. We are here for you all year round. Welcome to come again.