New Season Riverside Hotel Reviews

This place should be called a guesthouse and not a hotel. This is a budget accommodation co-located with an Indian restaurant downstairs. Don’t expect too much from this place or fully trust the pictures posted in their advertisement as elaborated below: Dislikes: (1) The reception is manned by a grouchy Indian boss who is neither helpful or friendly and his attitude sucks (eg. when I told him my room bar fridge is not working, he said there is nothing wrong and I just don’t know how to turn the fridge on) (2) The lift lobby have a strong cockroach stench (3) Room and furnitures are old and the bed sheets and bath towels look overused with obvious stains. (4) The room power tripped 3x during my 2 nights stay when showering —＞ likely due to faulty instant water heater. (5) The Wifi signals keep dropping and sometimes lagging (6) The junior hotel staffs don’t really understand or speak simple English (7) No bath or shampoo gels are provided and the toothbrushes are of very inferior quality (8) No complimentary coffee provided in room except 2-3 “naked” tea bags (already taken out of package) (9) Room bar fridge not working properly and turns off by itself after a few minutes Likes: (1) Great location beside the river and near to many street foods, eateries, night market and night life with girly pubs all within walking distance., (2) Budget accommodation with a reasonable room size and attached toilet, costing less than USD 20/night (3) Aircon is cold and hot water showers still ok (4) Quiet environment as my room has no windows Conclusion: I would never recommend this place for fussy or discerning travellers, but for budget conscious tourists who really don’t mind putting up with all the **** I mentioned, for a cheaper accommodation. I will rather pay a bit more and find a better hotel than this crappy accommodation, if I ever return to Phnom Pehn next time!

hotel staff is very helpful. clean hotel and good service..

Good abd clean and if you like idian food you should go

It's OK I guess. On the riverfront. Rooms are stock standard albeit aging a bit. It's run by an Indian family (presumably) Typical Indian food served there with an exhaustive menu, although to be honest I didn't eat anything.

The hotel is very well located, although a bit expensive for not having any amenities the people where very nice. Cleaning service came every day and made my room perfect. Although the walls a bit dirty. In overall is a good location if staying just a few nights.

They were extremely accommodating and allowed us to check in early. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

This hotel service is also good and location is perfect also.

Because of the cockroach. The towel smells something that i dont like.

clean and close to the action staff spoke reasonable English

I stayed in a room with a balcony. The room was spacious and the view from the balcony was beautiful. I had trouble figuring out how to use the hot shower at first, but I managed to use it. The toothbrush was harder to use than any other hotel toothbrush I've ever used, so it's better to bring your own. Also, you can hear outside noise even with the window closed. I don't have any complaints, but I didn't have anything particularly impressive, so I think it's worth the price.

This is a hotel whose location is most easily reached by bus number 3 (1500 riel/person) to and from PNOM Penh International Airport. The bus stop is right in front of the night market which is only 100 meters to the hotel and only takes 3 minutes. The hotel location is right opposite the Riverside and walking to the royal palace is only 7-10 minutes. Thank you for the hospitality of the hotel manager

Satisfied with the cost-effectiveness. The facilities are old but clean. The owner was also kind and helpful.

ksan lost his mind staff are not friendly Dismiss guests before check out time dirty. I just checked out and went to pick up my forgotten items. I saw that it had been cleaned for the next guest. Chills.

nice and nice