Primus Hotel Shanghai Sanjiagang

Primus Hotel Shanghai Sanjiagang Reviews

Primus Hotel Shanghai Sanjiagang

No.3 Lane 6666, Huaxia East Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
Primus Hotel Shanghai Sanjiagang
Primus Hotel Shanghai SanjiagangPrimus Hotel Shanghai SanjiagangPrimus Hotel Shanghai Sanjiagang
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1 night

Guest Reviews

8.8/10
1683 review
Verified reviews
Location8.9
Amenities8.7
Service8.7
Cleanliness8.9
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All reviews(1683)
Positive reviews(1556)
Reviews with photos/video(396)
Perfect for kids(167)
Close to airport(159)
Friendly front desk staff(141)
Nice sea view(128)
Offers pick-up/drop-offs(96)
Has play area for children(80)
Negative reviews(125)
TAMIR DASHDAVAA
Premier Superior Room (Double bed)
Stayed in Jun 2025
Family
2 review
4.0/10
Posted on Aug 3, 2025
“The hotel was extremely dirty in every aspect. Breakfast had very limited options, with cold, tasteless food. The dining area was unhygienic, and the swimming pool was filthy and unpleasant. Service was poor, communication in English was difficult, and the reception staff had bad attitudes. The bedding in the room was very damp and wet—extremely uncomfortable. I only stayed two nights and barely got through it. The place was almost empty and eerily quiet. I wouldn’t recommend it to anyone—please choose another hotel.
Simon8888
Premier Superior Room (Double bed)
Stayed in Mar 2025
Solo traveler
3 review
4.5/10
Posted on Apr 30, 2025
Basically no air-conditioning, the room was 26.4 degrees. Ask the front desk for Assistance but they say nothing they can do about it.
Response from Property: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future.
Man Kit
Deluxe Room (2 beds)
Stayed in Mar 2025
Family
1 review
6.0/10
Posted on Apr 22, 2025
The A/C is not working, asked someone to fix, they did have a look but only check it in the room once after that never come back and it never been fixed. 
Response from Property: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future.
Predrag28
Premier Superior Room (Double bed)
Stayed in Mar 2025
Family
13 review
8.0/10
Very Good
Posted on May 6, 2025
Stayed there for two nights. Clean hotel, nice room. Taxi driver had trouble to find a entrance to the hotel, so maybe they should put signs to navigate. Very close to the airport, super solution to come here, overnight and go to the airport for an early morning flight. Huge hotel, many hotels in the same resort. Children's playground is big, spacious, but it needs to be cleaned sometimes. It's extra charge. Breakfast is good. We'll come back for sure.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future.
Xanderdebeer
Premier Superior Room (Double bed)
Stayed in Jun 2025
Couple
8 review
8.5/10
Very Good
Posted on Jul 8, 2025
Staff was very friendly and helpful. Room was neat and tidy, but a bit humid as the Air Conditioning wasn't working too well. The only downside was the breakfast, which was quite dissappointing because all the food was cold and quality was not great. Also the "bar" didn't serve any cocktails or food as described in the hotel pamphlet. But overall it was a decent stay.
Response from Property: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future.
M Herrera
Premier Superior Room (Double bed)
Stayed in Nov 2024
Family
9 review
9.0/10
Great
Posted on Dec 15, 2024
We had a short but good stay waiting for our flight in the morning. The hotel had got everything you need however lobby and restaurant were extremely cold! Need for improvement!
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau
Linsi
Deluxe Room (2 beds)
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 28, 2025
Customer service representative Rock is very friendly and helpful. Thank you and appreciate your wonderful work.
Response from Property: 尊敬的賓客，誠摯感謝您下榻上海三甲港綠地鉑瑞酒店，並對酒店整體服務與設施表示認可，您的稱讚已經傳達給服務您的同事和領導，大家備受鼓舞非常開心。上海三甲港綠地暇咖島，位於華夏海濱區域，濱臨東海，毗鄰上海國際旅遊度假區、佛羅倫薩奧特萊斯、距離上海浦東機場僅12分鐘左右車程；前往上海迪士尼樂園也衹有20分鐘左右的車程並配備免費班車服務。“微度假小自在”上海三甲港暇咖島是您在上海親子、出行、公務、會議、休閑的理想之選。暇咖島全體員工，期待您再次蒞臨上海三甲港綠地鉑瑞酒店，祝您順意愉快！
Guest User
Premier Superior Room (Double bed)
Stayed in Oct 2024
Business traveler
25 review
8.0/10
Very Good
Posted on Jan 16, 2025
Close to Pudong Airport, 20 mins drive. Rooms are big, clean, warm and very comfortable. Airplanes flying all the time, every 30-40 mins, a little bit annoying during the night. Gym is nice. Staff are not helpful, they are very slow, and don’t really understand what to do, even though we speak Chinese
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. The Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. We sincerely hope we have the pleasure of welcoming you back in the future. ---- General Manager William Lau
Guest User
Premier Superior Room (Double bed)
Stayed in Mar 2025
Traveling with friends
5 review
9.0/10
Great
Posted on Apr 22, 2025
Everything was perfect. Nice, clean, big room, variety breakfast, kind and polite people on the front desk and in front of the hotel.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.
Runmysilkroad
Deluxe Room (2 beds)
Stayed in Jul 2024
Family
12 review
10/10
Outstanding
Posted on Aug 29, 2024
Top Hotel. Friendly staff, exiting place for children and great rooms. Good breakfast with much varieties. Rooms with good view to sea
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Olimjon Yunusov
Premier Deluxe Queen Room
Stayed in Oct 2024
Business traveler
9 review
7.0/10
Posted on Nov 23, 2024
İt was cold in the room.
Response from Property: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future. Regards, General Manager William Lau
Howard Lukmito
Premier Superior Room (Double bed)
Stayed in Apr 2024
Business traveler
1 review
8.5/10
Very Good
Posted on May 17, 2024
A very new hotel 15 min from the airport. Generally good room although a bit warm. The shuttle bus to airport is as shown below. However the attitude of the bus driver leaves a bad taste
6/10
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings especially for the attitude of the bus driver, We look forward to welcoming you back soon.---- General Manager William Lau
Matt-HKT
Premier Superior Room (Double bed)
Stayed in Oct 2024
Business traveler
11 review
5.5/10
Posted on Nov 10, 2024
Sadly looks like it has been hard hit by covid. Area is totally run down - walking/running track; camping area; basement play area. Guest room comfortable, BUT the carpets smell so bad of unwelcome smells !! Bathroom great. Restaurant a la carte very good standard of cooking but again many items not available including shanghai noodles !! Reception staff upon arrival lovely and friendly and speak great English. Check out Reception spoke NO English. Area is far from anywhere ...
Response from Property: Dear Guest, greetings from Primus Hotel Shanghai Sanjiagang. Firstly, please accept our sincere apologizes for the unpleasant experience during your stay. Your comments on the the service of the nearby hotel have been duly noted and we have shared your feedback with our respective managers to look into this so that immediate improvements can be made. we apologize again that on this occasion we failed to meet your expectations. We are certainly grateful for your feedback and for bringing your disappointing experience to our attention. We hope that this incident will not mar your overall impression of our hotel and we look forward to welcoming you back in the near future. Regards, General Manager William Lau
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 29, 2024
I had a fantastic stay back in October. The hotel was fantastic and really clean, the swimming pool and amenities were amazing. In particular, the staff were outstanding. The receptionist I dealt with Vicky Liu was so friendly and helpful and made my stay even better. She was welcoming and kind.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau
Louis
Premier Superior Room (Double bed)
Stayed in Sep 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 24, 2024
This was a great place to check in.. The quality of the hotel was amazing for a cheaper price. It’s a bit isolated, but if you are trying to escape the city and take a break, this is the place.
Response from Property: Dear valued guest, thank you for staying at Primus Hotel Shanghai Sanjiagang and for leaving your review here. We are thrilled to know that you had a wonderful stay experience, and will continuously improve our services and offerings. We look forward to welcoming you back soon.---- General Manager William Lau