Jinglai Hotel·Selection (Shanghai Xujiahui Jiaotong University)

Jinglai Hotel·Selection (Shanghai Xujiahui Jiaotong University) Reviews

Jinglai Hotel·Selection (Shanghai Xujiahui Jiaotong University)

No. 169 Nandan Road, Xuhui District, Shanghai, ChinaSee Hotel Details
Jinglai Hotel·Selection (Shanghai Xujiahui Jiaotong University)
Jinglai Hotel·Selection (Shanghai Xujiahui Jiaotong University)Jinglai Hotel·Selection (Shanghai Xujiahui Jiaotong University)Jinglai Hotel·Selection (Shanghai Xujiahui Jiaotong University)
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Guest Reviews

9.1/10
Good
5074 review
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(5074)
Positive reviews(4896)
Reviews with photos/video(1307)
Easy to get around(563)
Friendly front desk staff(546)
Classy environment(418)
Many amenities(307)
Delicious breakfast(214)
Close to metro(213)
Perfect for business trips(199)
Awesome gym(18)
Negative reviews(178)
Roberto
Smart Superior Room (Double Bed)
Stayed in Jun 2025
Family
25 review
10/10
Outstanding
Posted on Jul 14, 2025
Very nice staff. XiaoZhang and her colleagues treated us well except, perhaps one of the men, he could have been kinder, he didn’t make us feeling welcome
Response from Property: 感謝您的支持與信任，我們期待在未來的日子裏能夠繼續為您服務，為您帶來更多的驚喜與歡樂。願您的生活如同這次入住一般，充滿温馨與美好！
Haji.Ganbaatar
Smart Superior Room (Double Bed)
Stayed in May 2025
Family
3 review
8.0/10
Very Good
Posted on Jun 12, 2025
We had a pleasant stay at this hotel. The rooms were clean and comfortable, and the location was convenient for getting around the city. Staff were friendly and helpful. The amenities were decent and suitable for families. Overall, a good experience and great value for the price.
Response from Property: 您的讚美就像春天的微風，輕拂過我們的心田，為我們帶來無盡的温暖與喜悦。
Anonymous User
Smart Superior Room (Double Bed)
Stayed in Jun 2025
Solo traveler
28 review
10/10
Outstanding
Posted on Jul 11, 2025
I will stay here again next time, just 350 meters away from subway station
Response from Property: 感謝您的支持與信任，我們期待在未來的日子裏能夠繼續為您服務，為您帶來更多的驚喜與歡樂。願您的生活如同這次入住一般，充滿温馨與美好！
Chensong ～Song
Smart Superior Room (Double Bed)
Stayed in Apr 2025
Other
9 review
10/10
Outstanding
Posted on May 13, 2025
It’s so nice hotel, clean and quiet! Specially Mr. July very charming, professional guy, when we asked to extend the check out time, he understood and accepted to extend check out time! We are happy to stay in this hotel, and sure will come next time!
Response from Property: Dear friend, the atoms that make up your left hand and the atoms that make up your right hand may come from different stars. Just thinking about this is romantic enough. So we are the stars, we are born from the stars, and we will eventually return to the stars. We are the children of the stars. Jinglai Hotel partners are fortunate to be able to form the dust of thousands of stars with you. This is the only life, and the romance will never change.
Guest User
Smart Superior Room (Double Bed)
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 26, 2025
Very good. 👍 Recommended to everyone.
Response from Property: 尊敬的賓客:您好!感謝您對小萊的信賴與選擇! 從您步入 小萊的那一刻 開始您就是小萊的家人，小萊希望用自己的貼心給您家人般得照料，小萊就是您在温暖的家外之家!常回家看看!祝:安好!!
Guest User
Three Person Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 2, 2025
I think this place is very good.
Response from Property: 您的讚美就像春天的微風，輕拂過我們的心田，為我們帶來無盡的温暖與喜悦。
Jack Wick
Smart Superior Room (2 Beds)
Stayed in Mar 2025
Business traveler
16 review
7.5/10
Posted on Apr 19, 2025
So far so good .. location not bad.. food store nearby metro station nearby
Response from Property: Thank you for your support and love. We look forward to your next visit. We will serve you wholeheartedly and make your visit an unforgettable memory.
Anonymous User
Smart Superior Room (Double Bed)
Stayed in May 2025
Solo traveler
36 review
10/10
Outstanding
Posted on Jun 30, 2025
Fantastic hotel at a great location and price! Very fast check-in. Excellent air con in the room! I’ve stayed here many times.
Response from Property: 尊敬的賓客: 您好!非常感謝您對我們的支持與信任，我們將繼續秉承用心 做事、細心 服務的服務理念，讓您在景萊的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天!
Guest User
Smart Superior Room (Double Bed)
Stayed in May 2025
Business traveler
1 review
7.0/10
Posted on Jun 26, 2025
Overall for a short stop was ok, early checkin was so much appreciated!! Breakfast was so tasty! The hotel is going through a renovation process (good for him, uncomfortable for guests), and little overpriced for the facilities it’s providing.
Response from Property: 尊敬的賓客：您的評價我們已悉心收到，非常感謝您的反饋。對於您在入住期間所遭遇的不悦，我們深感遺憾。您所提及的種種細節，我們已認真聆聽並反思。祝您生活愉快~
CPY2099
Smart Superior Room (2 Beds)
Stayed in May 2025
Solo traveler
21 review
8.5/10
Very Good
Posted on Jun 8, 2025
The hotel was modern and attractive, and my room was comfortable and clean. The staff were very helpful and polite. The only thing is the walls are not soundproof as I had a noisy neighbor who kept talking and had his TV on loud in the early morning. I had to ask the front desk who wasn't able to reach the person doimg that by phone, but he gave me a free breakfast and offered to let me change my toom right away (I declined). In any case, it wasn't the staff's fault and I appreciate the help.
Response from Property: 平淡的生活裏，日常是柴米油鹽茶，是每天上下班通勤擁擠的人羣，是喘不過氣來的成年人的壓力。除了那些扎破皮膚的刺，還有那些讓你魂牽夢縈的詩和遠方。無論如何，累了或者煩了，景萊酒店風裡雨裏，我們永遠等你。
Azri Wong
Smart Superior Room (Double Bed)
Stayed in Apr 2025
Couple
3 review
9.0/10
Great
Posted on Jun 10, 2025
There is no refrigerator and safe deposit box in the rooms. The hotel must state this in the room features and prior to booking. Also, many Chinese travellers smoke in their rooms and the smoke travels along air conditioning so we can constantly smell the stale cigarette smoke. Intolerable. The hotel must resolve this issue.
Response from Property: 尊敬的賓客：您的評價我們已悉心收到，非常感謝您的反饋。對於您在入住期間所遭遇的種種不悦，我們深感遺憾。您所提及的種種細節，我們已認真聆聽並反思。關於房間衞生問題，我們深知這是每位賓客都極為關注的一環，也是我們酒店一直努力提升的重要方面。我們會立即對此展開全面檢查，確保每一位賓客都能享受到整潔舒適的居住環境。對於設施設備的老化問題，我們深知這是影響賓客體驗的關鍵因素。我們已經開始着手對酒店設施進行全面升級，力求為賓客提供更加先進、舒適的住宿體驗。再次對您的寶貴意見表示衷心的感謝。您的滿意是我們前進的動力，您的建議是我們成長的階梯。我們將不斷努力，追求卓越，為您打造更加完美的住宿體驗。期待您下次光臨，我們將以更加飽滿的熱情、更加專業的服務，為您帶來全新的感受。祝您旅途愉快，生活美滿！
Guest User
Smart Superior Room (2 Beds)
Stayed in Sep 2024
Traveling with friends
6 review
2.0/10
Posted on Oct 27, 2024
We highly recommend to stay away from this fake 4 star hotel!!!! We had to change rooms 3 times.First room was smelly from cigarettes and was near construction.. 2nd had many cockroaches when we returned at midnight…. We had to changed for the 3rd time WiFi doesn’t work definitely not a 4 star not even 3 star hotel. 2.5 at best.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Superior Room (Double Bed)
Stayed in Mar 2025
Family
4 review
4.0/10
Posted on Apr 20, 2025
This hotel is definitely not a 4 star hotel! The shower was not clean, the carpet was dirty, my baby and I were sneezing the whole night from dust. The walls are thin you can literally hear everything happening outside of the room. Breakfast was the WORST. The dining area was dirty, cutlery was dirty, when I asked for clean cutlery the lady making eggs literally took the dirty cutlery and poured boiling water over it and handed it to me. I almost threw up! Horrible experience. I’m never going back and would advise anyone to stay away!
Response from Property: Seeing that you are not satisfied, my heart is broken. We will seriously reflect on ourselves and strive to satisfy you. We will be happy only when you are happy. Please accept the most sincere greetings from Jinglai Hotel. We are deeply sorry for the situation you encountered during your stay. It is recommended that you call the hotel service center to report the situation to us. We will try our best to help you solve the problem. We have fed back your comments to the relevant departments and will follow up the investigation and coordination. We sincerely hope to get in touch with you to learn more about the details so as to make corresponding improvements. We sincerely look forward to our sincerity welcoming you to come again.
Adil_nihao
Smart Superior Room (Double Bed)
Stayed in Oct 2024
Solo traveler
49 review
9.0/10
Great
Posted on Dec 5, 2024
Not a bad room, but the room size and the smell could be better
Response from Property: Thank you for your support and love, and look forward to your next visit, we will serve you wholeheartedly, so that every time you come will become an unforgettable memory
Platinum Giude
Smart Superior Room (Double Bed)
Stayed in Oct 2024
Solo traveler
134 review
4.0/10
Posted on Nov 14, 2024
Not clean. Not as good as described. Seedy motel. Almost no gym.
Response from Property: Dear guests, we have received your comments and thank you very much for your feedback. We are sorry for any displeasure you have experienced during your stay. We have listened carefully and reflected on the details you mentioned. When it comes to room hygiene, we know that this is a top concern for every guest and an important aspect of our hotel. We immediately carry out a thorough inspection to ensure that every guest is able to enjoy a clean and comfortable living environment. When it comes to aging facilities, we understand that this is a critical factor in the guest experience. We have embarked on a comprehensive upgrade of our facilities to provide our guests with a more advanced and comfortable stay. Once again, I would like to express my heartfelt thanks for your valuable comments. Your satisfaction is the driving force for us to move forward, and your suggestions are the ladder for our growth. We will continue to strive for excellence and create a more perfect stay for you. Looking forward to your next visit, we will bring you a new feeling with more enthusiasm and more professional service. Wishing you a happy journey and a happy life!