Mercure Shanghai Hongqiao SOHO

Mercure Shanghai Hongqiao SOHO Reviews

Mercure Shanghai Hongqiao SOHO

No.99 Fuquan Road, Changning District, Shanghai, ChinaSee Hotel Details
Mercure Shanghai Hongqiao SOHO
Mercure Shanghai Hongqiao SOHOMercure Shanghai Hongqiao SOHOMercure Shanghai Hongqiao SOHO
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1 night

Guest Reviews

9.7/10
Excellent
7121 review
Verified reviews
Location9.8
Amenities9.7
Service9.7
Cleanliness9.8
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All reviews(7121)
Positive reviews(7077)
Reviews with photos/video(1262)
Easy to get around(1389)
Close to metro(868)
Delicious breakfast(662)
Friendly front desk staff(447)
Large rooms(437)
Perfect for business trips(323)
Convenient for shopping(301)
Awesome gym(64)
Negative reviews(44)
M350397****
Deluxe Room with 2 single beds
Stayed in Oct 2025
Couple
58 review
10/10
Outstanding
Posted on Nov 14, 2025
The hotel boasts a great location, offering a quiet retreat while still being conveniently close to Hongqiao Railway Station and the airport. Metro Line 2 provides direct access, and Songhong Road Station Exit 5 is less than a 5-minute walk from the hotel. You can also take Metro Line 2 to Pudong Airport, People's Square, and Nanjing Road. Next to the hotel is a shopping complex called Livat, which has a wide variety of restaurants, making it incredibly convenient. I really liked the hotel's French-style decor. The staff were warm and attentive, and the laundry facilities and gym were a great convenience for guests. The breakfast buffet offered a rich and delicious selection. I'll definitely choose to stay here again next time I'm in Shanghai! Highly recommended!
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6/13
Response from Property: Dear Guest, Thank you for your stay and high praise for the hotel. Our management team always instills in our staff the service standards of the Mercure Shanghai Hotel, aiming to make guests feel truly at home. We will continue to learn from our experience and strive for excellence, looking forward to welcoming you back again!
Guest User
Queen Room
Stayed in Oct 2025
Couple
5 review
9.5/10
Amazing
Posted on Nov 22, 2025
Close to the Metro station, only 2mins walk away. Breakfast buffet range was good and fresh. Clean room.
Response from Property: 尊敬的賓客,很高興能得到您的肯定,您的肯定是對我們最大的支持,緊閉的心扉打開,温馨的陽光多彩;綻放燦爛的笑臉,打碎瑣碎的憂煩;湧出的思念淡淡,抹不去情意的深淺。字字好運,句句平安,分享感動,讓快樂傳播!期待您的再次光臨。 
Anonymous User
Superior Room with 1 Queen Size bed
Stayed in Oct 2025
Couple
9 review
10/10
Outstanding
Posted on Nov 18, 2025
My stay at Mercure Shanghai Ctrip was excellent. The room was spacious and comfortable, and the staff were very warm and attentive. The breakfast offered a rich and delicious spread. The hotel's location is convenient, with plenty of amenities nearby. Overall, the hygiene was great, and the environment was elegant and peaceful. I highly recommend it to anyone visiting Shanghai.
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Response from Property: Dear Guest, Thank you for choosing the Mercure Shanghai Ctrip Hotel. Word-of-mouth is the best advertisement, and we value our reputation above all else. We prioritize the experience of every guest. When you stay at our hotel, you are our valued guest, and we are committed to making your stay at the Mercure Shanghai Ctrip Hotel a relaxing, enjoyable, and pleasant one. We look forward to your next visit and experiencing the unique charm of the Mercure Shanghai Ctrip Hotel. Best wishes for a pleasant stay.
118467****
Family Friendly Room (Double Bed)
Stayed in Oct 2025
Family
14 review
10/10
Outstanding
Posted on Nov 17, 2025
The hotel is really big, new, and excellent. The room was clean and tidy, and the breakfast offered a wide variety of options. They even included complimentary adult tickets to Yu Garden. What's truly commendable is its convenient location; the subway entrance is right across the street, just a few minutes' walk away. Nearby, there's a shopping mall called Hui Ju with many restaurants, and the food there is pretty good. I definitely recommend staying here.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Анастасия75
Standard Queen Room
Stayed in Oct 2025
Couple
4 review
10/10
Outstanding
Posted on Nov 16, 2025
Everything was perfect! Very good location, next to the metro station and a shopping mall with shops, restaurants, cafe etc. Room is very big, nice and clean. And a good breakfast
Response from Property: 尊敬的賓客:您好!非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情的上海攜程美居酒店酒店人能給您留下一段美好的回憶。期待您下次光臨,祝一切順利。
M418146****
Queen Room
Stayed in Oct 2025
Business traveler
5 review
10/10
Outstanding
Posted on Nov 17, 2025
Amenities: They have a robot that delivers food, which is really cool! Hygiene: The wet and dry areas are separated, which is a great experience. Environment: The environment was better than I expected. This is my first time staying at Mercure for a business trip, and it's nice! It's very close to the exhibition center, just a starting fare by taxi, which is super convenient during the Import Expo. The breakfast is also plentiful. I recommend it to anyone coming to Shanghai for business.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Nannan
Queen Room
Stayed in Oct 2025
Business traveler
7 review
10/10
Outstanding
Posted on Nov 13, 2025
Facilities: Great, convenient, and comfortable. The bed was amazing! Service: I chose my room after viewing several options, and the service was excellent and patient every time. The cleaning staff were especially nice; I stayed for 6 days and tidied up after myself before leaving. When I fell ill during my stay, the room service was also very prompt. I even left a gift for the hotel staff. Cleanliness: Everything was spotless, no water stains. I'll definitely stay here again on my next business trip.
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Response from Property: Dear Guest: Hello! Thank you so much for your support and recognition of the hotel. Everything we do is to bring a unique experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for you to come back anytime.
270277****
Standard Queen Room
Stayed in Oct 2025
Business traveler
9 review
10/10
Outstanding
Posted on Nov 10, 2025
The location is a huge plus! It's just a few minutes' walk from Exit 5 of Songhong Road Station on Metro Line 2, and you can spot the hotel sign right away, which is incredibly convenient for travelers with luggage. It's only two metro stops to Hongqiao Airport and Hongqiao Railway Station, and there's a Hopson One shopping mall and McDonald's nearby, making dining and shopping super easy. You don't have to worry about planning your commutes at all.
Original TextTranslated by Google
Response from Property: Dear Guest, Greetings! It was by chance that we met you, and by chance that you chose us. Life offers so many choices, and each one is a kind of destiny. We are grateful for the destiny that brought us together. Your thoughtfulness and care will surely bring us warmth for a lifetime. We look forward to seeing you again!
Guest User
Standard Queen Room
Stayed in Sep 2025
Business traveler
42 review
10/10
Outstanding
Posted on Oct 25, 2025
Location: The hotel is conveniently located directly opposite Exit 5 of Songhong Road Station. It's just a 5-minute walk: turn left after exiting, cross the traffic light, and then turn right. There's a large shopping mall right next to the hotel with everything you could need. It's also only a 10-minute walk to Ctrip headquarters, making it ideal for business travelers. Hongqiao Airport is just one subway stop away on Line 2. Service: The staff are very enthusiastic and helpful. Facilities: The 5th floor has basic fitness equipment, as well as three washing machines and three dryers, which is a great perk for a Huazhu brand. The breakfast buffet offers a wide variety of options and was very satisfying. Overall, I would definitely consider staying here again on my next trip to Shanghai!
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6/12
Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
1389995****
Queen Room
Stayed in Oct 2025
Family
5 review
10/10
Outstanding
Posted on Nov 10, 2025
Extremely satisfied! The location is super convenient, right across the street from the subway entrance. The room was clean with a great view, and the whole hotel environment felt like a peaceful oasis in the bustling city. Restaurants, entertainment, and transportation are all easily accessible. The breakfast was also very rich and varied, with both Chinese and Western options available. If I come to Shanghai again, this hotel will definitely be my top choice.
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Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Superior Room with 1 Queen Size bed
Stayed in Sep 2025
Other
24 review
10/10
Outstanding
Posted on Oct 27, 2025
I once stayed at the Grand Mercure next to Hongshan Zoo when I visited Nanjing, and this hotel has the same decor style, which I find very cozy. This time, I was tired after visiting Shanghai Zoo and wanted a short rest before heading elsewhere for dinner, so I booked a by-the-hour room. I was so lucky to even get an upgrade! The room was clean, the decor was warm, and the hotel staff were enthusiastic. A very satisfying short stay.
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Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Aidennn
Queen Room
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 26, 2025
A heartfelt thanks to all the staff—your thoughtful service made my stay so warm! Special shoutout for the brown sugar ginger tea—it was such a nice touch, especially on a cool day. Every team member I met was friendly and attentive, no small details missed. Will definitely come back next time I’m in Shanghai!
Response from Property: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望上海攜程美居酒店會是您回憶裏最温馨最獨特的那個!常回上海攜程美居酒店看看哦,祝:安好!
M270225****
Deluxe Room with 1 Queen Size bed
Stayed in Sep 2025
Couple
29 review
10/10
Outstanding
Posted on Oct 19, 2025
The hotel's location is incredibly convenient, just a few minutes' walk from the subway station, making getting around a breeze. Whether it's for shopping downtown or attending meetings in various business districts, transportation is super fast. The surrounding area is also very quiet, ensuring a good night's sleep. A definite five-star rating goes to the front desk staff! Check-in was efficient, and they were friendly and professional. I was rushing to catch my high-speed train during check-out and left some clothes on the sofa. I called the front desk, and the communication was very efficient; they promptly arranged to mail my clothes. Many thanks! This stay was almost perfect; both the hardware facilities and the soft services were impeccable.
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Response from Property: 尊敬的賓客:您好!感謝您入住並對酒店各方面的高度認可,我們的管理團隊一直給員工灌輸為上海攜程美居酒店的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家!
Serdar XJ
Queen Room
Stayed in Oct 2025
Business traveler
28 review
9.5/10
Amazing
Posted on Nov 11, 2025
Perfect location. Near to songhong metro station about 160 m. Delicious breakfast...
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Queen Room
Stayed in Oct 2025
Business traveler
86 review
9.5/10
Amazing
Posted on Nov 24, 2025
As usual good service and very clan. Very convenient to transportation
Response from Property: 尊敬的賓客:您好!非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情的上海攜程美居酒店酒店人能給您留下一段美好的回憶。期待您下次光臨,祝一切順利。