Mercure Shanghai Hongqiao SOHO

Mercure Shanghai Hongqiao SOHO Reviews

Mercure Shanghai Hongqiao SOHO

No.99 Fuquan Road, Changning District, Shanghai, ChinaSee Hotel Details
Mercure Shanghai Hongqiao SOHO
Mercure Shanghai Hongqiao SOHOMercure Shanghai Hongqiao SOHOMercure Shanghai Hongqiao SOHO
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.7/10
Excellent
6280 review
Verified reviews
Location9.8
Amenities9.7
Service9.7
Cleanliness9.8
Filter by:
Sort by:
All reviews(6280)
Positive reviews(6236)
Reviews with photos/video(1061)
Easy to get around(1215)
Close to metro(746)
Delicious breakfast(507)
Friendly front desk staff(392)
Large rooms(388)
Perfect for business trips(301)
Convenient for shopping(230)
Awesome gym(55)
Negative reviews(44)
Boon Wee
Standard Queen Room
Stayed in Jul 2025
Business traveler
11 review
9.0/10
Great
Posted on Aug 23, 2025
I like the location, very near the subway station, and next to a shopping mall with lots of choices of restaurant, and super market inside.
Response from Property: 非常感謝您的喜愛與讚美，小美不甚榮幸~説好啦~下次可以給小美五個小星星嗎~
Rossi
Queen Room
Stayed in Jul 2025
Business traveler
74 review
9.5/10
Amazing
Posted on Aug 24, 2025
Very close to Hongqiao Hub, easy to transportation and convenient to city center.
Response from Property: 人生一場又一場的相遇，都是莫大的緣分，非常感謝您的支持，願在以後的旅程中，小美與您一起共度美好時光！
Minchael
Superior Room with 2 single beds
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 12, 2025
We recently stayed at Mercure Shanghai Hongqiao SOHO and special thanks to Kyrie and all the staffs, everything went well during our stay. The room we stayed was a previlege room with large space we could rest or work as well. We really enjoyed their amazing breakfast every morning. They a lot of options with fresh noodle and fish cakes, eveyday slightly rotation of food which is also nice. At the lobby, there is a coffee machin we could get our cappuccino any time we wanted. The hotel is very close to the metro station, and both side there are big shopping malls. We could move around even at night and felt very safe. We also checked out Skybridge in walking distance which was recommended by hotel. If you walk like 20 mins from hotel, there is Suzhou creek where we went for run one evening. Thank you for making our stay in Shanghai very pleasant and memorable!
6/7
Response from Property: 仰首是詩，願所有的幸福都追隨你；俯首是秋,願所有的快樂都陪伴着你。
Guest User
Queen Room
Stayed in Jun 2025
Business traveler
14 review
9.5/10
Amazing
Posted on Jul 10, 2025
The hotel is very close to a subway station and a shopping mall where shopping and eating can be done. The hotel is comfortable and apparently new, and breakfast was also very good. The airport is only 10 minutes by taxi from the hotel.
Response from Property: 歲月的歌，流浪在蒼白的紙上，寫出一行行的眷戀，您的認可讓小美無需筆墨也成芬芳的詩行！感恩您與小美相遇！
Guest User
Superior Room with 1 Queen Size bed
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 29, 2025
Clean and attentive service. Good location with 5 mins walking distance to shopping mall. Late checkout request was accommodated. Will revisit this hotel in my next trip to Shanghai.
Response from Property: Time passes, youth never fades, and the prosperous spring bears your mark.
Full Time Burrito
Standard Queen Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on Apr 13, 2025
Great stay! Cleanliness and location is unbeatable. It just a 2 mins stroll from the nearest metro station (literally right across the hotel). Shopping malls like Livat are also within walking distance.
Response from Property: Thank you for your recognition of us. A gentleman's friendship is as pure as water. We hope that our chance encounter will leave a deep impression on you. The tea is ready and we sincerely look forward to your visit again.
World_Wanderer
Queen Room
Stayed in Feb 2025
Business traveler
8 review
10/10
Outstanding
Posted on Mar 29, 2025
Hotel was nice enough to accommodate the floor request, and food/item delivery could be sent by their robot machine to outside my room, no need to head down to collect. Convenience at best.
Response from Property: I wish I were tea, bringing you a fragrance; I wish I were rain, bringing you coolness; I wish I were wind, bringing happiness to you.
rick@domain
Queen Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 24, 2025
Thorough and satisfactory in service. The breakfast is diverse and delicious. The room is comfortable.
Response from Property: 您的一句讚美，小城如同收穫稀世珍寶一樣開心。願一路的美景與您相伴，璀璨的陽光照耀着您，祝您一切順利！
Jennifer
Queen Room
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 24, 2025
Great hotel with kind and helpful staff. Very close to the metro. Rooms spacious and clean. Free coffee machine. Gym great. Will stay again.
Response from Property: Dear guest: Thank you for giving such a high rating. We are also very pleased to have satisfied you with this stay and look forward to your next stay.
PTsang
Superior Room with 2 single beds
Stayed in Jul 2025
Family
6 review
9.0/10
Great
Posted on Aug 25, 2025
My room Air Conditioning is not cold enough, even I set the temp at 18, but after a night it still show 25. I requested to change the room and get better. Overall service is good and helpful.
RAKESH
Standard Queen Room
Stayed in Jul 2025
Business traveler
3 review
7.5/10
Posted on Aug 19, 2025
I HAVE BOOKED ROOM WITH WINDOW BUT THEY PROVIDED ME ON ARRIVAL WITH A DINGY ROOM NO WINDOWS DIFFERNT CATEGORY. LATER WHEN I RPOTESTED & TOLD THEM THAT I HAVE BOOKED DIFFERNT ROOM CATEGORY, AFTER LOT OF ARGUMENTS THEY CHANGED MY ROOM WITH WINDOW ROOM . FIRST EXPERIENCE WAS BAD . NOBODY ON THE FRONT DESK KNOWS ENGLISH. IT IS DIFFICULT YTO COMMUNICATE WITH ANY STAFF EXCEPT ONE FRONT MANAGER WHO KNEW ENGLISH. EXCEPT BREAKFAST THERE IS NO OTHER RESTURANT IN THE HOTEL SO IF YOU ARRIVE LATE OR ON ODD HRS. YOU MAY NOT GET ANYTHING TO EAT. NO ROOM SERVICE MENU. YOU HAVE TO GO OUT TO EAT ACROSS THE STREET OR TO A SHOPPING MALL NEAR BY. WILL NOT STAY AGAIN . THE FLOOR AREA OF RECEPTION IS DIRTY, SO IS THE LIFT AREA & LIFT. BED WAS COMFY & CLEAN.
Response from Property: Dear guest, we are very sorry that your stay this time did not meet your expectations. All room types in our hotel have windows. However, the standard king room you booked was displayed on the official website as having partial interior windows. After understanding your request, we upgraded your room type to a superior king room for free. We are very sorry that we did not provide room service for you in the evening. Currently, all hotels of our brand only offer buffet breakfast. There are many restaurants in the surrounding shopping malls to choose from, or you can order takeout and have it delivered to your room by a delivery robot. We attach great importance to the hotel's hygiene. We have arranged for a dedicated person to be responsible for cleaning the floor at night. We are deeply sorry that your stay did not meet your expectations this time. We have recorded your valuable feedback and will make improvements. We look forward to your next visit and hope you will have a completely new experience.
Guest User
Superior Room with 2 single beds
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 28, 2025
Location is not good but hotel is comfortable
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memory are because of the feeling of happiness. No matter how long time passes, our state of mind remains unchanged. Enjoy life, share joy, thank you for your love for us, because with you, we are happy! Thank you for your continued support and love for us!
Anonymous User
Superior Room with 2 single beds
Stayed in Dec 2024
Business traveler
39 review
10/10
Outstanding
Posted on Jan 11, 2025
Room is cleaned everyday and staff is very accommodating to any request from me. New mall recently opened beside the hotel, so it is easy to find stuff in the area like food and even shopping.
Response from Property: Dear guest:Thank you for your positive reviews. Looking forward to your next stay.
Jeerney Story
Standard Queen Room
Stayed in Dec 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jan 7, 2025
The hotel is located in a very good area. Near subway. And you can go to the city center easily
Response from Property: Thank you for your 5-star review. We look forward to your next stay.
Guest User
Superior Room with 1 Queen Size bed
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 22, 2025
Love it everything at this hotel. The room is nice and cozy, and I feel like home. The design fits perfectly both functions and homy atmosphere. Amenities are good and I like the soft, gentle towels. Most of all, the location is very convenient, 100 m from subway, from new mall, nice and slow surroundings. Near to train station, airport, and convention center. All staffs are helpful, very welcome with all kinds of requests. Definitely I come back!
Response from Property: I wish I were tea, sending you a fragrance; I wish I were rain, sprinkling you coolness; I wish I were wind, blowing happiness to you...