Grand Hotel Plovdiv Reviews

Response from Property: Dear Aliosman Fikret,Thank you for taking the time to share your review with us.Here at Grand Hotel Plovdiv, we deeply care about the satisfaction of our guests, and we regret to know that your stay was less than perfect. The hotel has rooms with different layouts and designs, varying from modern to classic, and we are always happy to assist our guests with choosing one of their liking should we be informed about any inconvenience. If your travels bring you back to Plovdiv, please do not hesitate to contact them directly for anything we can do to make your stay more pleasant and memorable. Best regards,Guest Relations Team

Response from Property: Dear Guest, Thank you for your positive review! We are delighted to hear that you enjoyed our welcoming atmosphere, comfortable rooms, and ideal location. Providing top-notch service is our priority, and we truly appreciate your kind words. We look forward to welcoming you back to Grand Hotel Plovdiv! Best regards, Guest Relations Team

Response from Property: Dear TSANG YUET CHING,Thank you for taking the time to share your feedback.We are grateful to learn that you found our prime location so convenient for your needs, along with appreciating our various facilities. Ensuring a comfortable and pleasant experience for our guests is always our top priority.We regret that certain aspects of your stay fell short of perfection. Please know that our Guest Relations team is always here to ensure your experience is seamless. For any assistance during future visits, don’t hesitate to reach out—we’re dedicated to making every moment of your stay exceptional.Best regards,Guest Relations Team

Response from Property: Dear Guest,Thank you for taking the time to share your review with us!We are happy to know you had an amazing experience during your visit to Plovdiv and took advantage of our prime location near many tourist attractions.It is brilliant that you enjoyed our Spa Center Grand and the large swimming pool. Ensuring a comfortable experience for our guests is the top priority for us.Thank you for being our guests. We look forward to your next stay.Best wishes,Guest Relations Team

Response from Property: Dear Guest,Thank you very much for your valuable and detailed feedback! We are delighted to hear that you enjoyed our exceptional service and facilities, especially Platinum Casino Plovdiv. We couldn’t agree more—starting the day with a delicious breakfast is an essential part of a memorable stay.Your feedback is truly appreciated, and we remain committed to continuously enhancing our guests' experience. We look forward to welcoming you back in the future!Best regards,Guest Relations Team

Response from Property: Dear Guest,Thank you for your kind words and for taking the time to share your impressions of your stay at Grand Hotel Plovdiv!We are always pleased when our guests are satisfied and choose to return. We are delighted to hear that you enjoyed your stay and took advantage of our excellent central location. Being so close to popular spots like Happy Grill and within walking distance of the city’s main attractions is a convenience we are proud to offer, and we’re glad it added to your experience.Thank you for being our guests. We would love to welcome you back again!Best regards,Guest Relations Team

Response from Property: Dear Guest,Thank you for sharing your feedback! We are thrilled to hear that you had such a positive experience with us and appreciated our new facilities, high standards of cleanliness, pleasant environment, and excellent service. Your satisfaction is our top priority, and we are delighted that we met your expectations.We look forward to welcoming you back for another great stay in the future!Best regards,Guest Relations Team