Xiongguang Hotel (Shanghai Tangqiao Metro Station) Reviews

Response from Property: 尊敬的賓客，我們真誠地感謝您對我們酒店安全的反饋。您的關注對我們來説至關重要，對於您在入住期間可能經歷的任何不便或不適，我們深表歉意。我們已經立即採取行動來解決這個問題。我們的安全團隊正在全面審查我們現有的安全措施和協議。並增加室內外安全巡邏的頻率。非常抱歉給您帶來不好的體驗，您的寶貴意見對我們非常重要 若您下次至此，希望能再次預訂本酒店，期待您的下次光臨!

Response from Property: 尊敬的賓客，感謝您的入住點評與分享!非常抱歉給您帶來不好的體驗，您的寶貴意見對我們非常重要，若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉，期待您的下次光臨!

Response from Property: 尊敬的賓客，非常感謝您在百忙之中對我們酒店的點評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝您旅途愉快!

Response from Property: Dear guest, thank you very much for your review of our hotel despite your busy schedule. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!

Response from Property: Dear guest, thank you very much for your review of our hotel despite your busy schedule. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!

Response from Property: Dear guest, thank you for your review and sharing of your stay! We are deeply sorry for the trouble caused to you by the smell in the room. We have arranged personnel to thoroughly investigate and deal with it, and will eliminate the odor problem as soon as possible and give you a fresh and comfortable environment. Regarding the non-refundable situation of the company commander's package, we understand your thoughts. We told you at the front desk when you checked in that there will be no refunds if you continue to stay. However, we also understand that special circumstances require special treatment, and we were not able to accommodate this this time. Your request is our fault. We apologize again for the unpleasant experience we have brought to you. We hope that we can make up for this shortcoming in the future and make your stay more comfortable. Thank you very much for choosing our hotel and giving us your feedback. If you come here next time, I hope to book this hotel again and look forward to your next visit!

Response from Property: Dear guest, thank you very much for your review of our hotel despite your busy schedule. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!

Response from Property: Dear guests, thank you for your comments and sharing! We will continue to work hard to live up to your evaluation. The hotel will also immediately conduct training and rectification to improve the quality of hygiene and facilities to give you a good experience environment. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to your next visit!

Response from Property: Dear guest, we are very sorry to bring you a bad experience. We sincerely apologize for the bad experience caused by the smell in the room. We will immediately conduct a comprehensive cleaning and in-depth investigation of the relevant rooms to find out the source of the odor and completely solve the problem. We have arranged for staff to check and deal with the room issues. We will use professional cleaning equipment and deodorizers for cleaning and disinfection, and will also inspect and maintain the guest room ventilation systems. If you come here next time and hope to book this hotel again, give us a chance to apologize and look forward to your next visit!

Response from Property: 尊敬的賓客，感謝您的入住點評與分享!非常抱歉給您帶來不好的體驗，看到您反饋服務變差的問題，我們既慚愧又感激，慚愧沒能保持最初的服務水準，感激您願意指出問題，讓我們有改進的方向。關於紙巾提供不及時和服務態度不佳的情況，我們已立即徹查並對相關員工進行嚴肅批評教育。重新梳理服務流程和標準，制定更嚴格的監督機制，確保類似情況不再發生。您的寶貴意見對我們非常重要 若您下次至此，希望能再次預訂本酒店，期待您的下次光臨!

Response from Property: Dear guest, thank you for your review and sharing! We are very sorry for the bad experience you have. Your valuable comments are very important to us. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to your next visit!

Response from Property: 尊敬的賓客，感謝您的入住點評與分享!非常抱歉給您帶來不好的體驗，您的寶貴意見對我們非常重要，若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉，期待您的下次光臨!

Response from Property: Dear guest, thank you very much for your review of our hotel in your busy schedule. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!