Novotel Lampung

Novotel Lampung Reviews

Novotel Lampung

Jl. Gatot Subroto No.136, Sukaraja, Kec. Bumi, Bandar Lampung, Lampung, 35266, IndonesiaView Hotel Details
Novotel Lampung
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Novotel Lampung Guest Reviews

4.7/5
Amazing
73 review
Verified reviews
Location4.9
Amenities4.7
Service4.6
Cleanliness4.6
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Positive reviews(70)
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Negative reviews(2)
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Superior Twin Room with Mountain View
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on May 12, 2024
Sangat puas pokoknya bisa staycation dihotel novotel nextime kesini lagi
Response from Property: Dear Valued Guest, Warm greetings from Novotel Lampung. Thank you for taking the time to give us a review. We are happy that you enjoyed and felt comfortable staying at Novotel Lampung. All forms of positive reviews will make us even more enthusiastic to provide the best service for all guests who stay. We hope to welcome you back in the future with even better service. Greetings, Trison Fauza General Manager
Guest User
Superior King Room with Mountain View
Stayed in Jun 2023
Business travelers
599 review
5.0/5
Outstanding
Posted on Jul 5, 2023
We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Response from Property: Dear, Thank you for sharing your fantastic experience at Novotel Lampung! We greatly appreciate your kind words and are thrilled to hear that every staff member you encountered, from our valet to the check-in team to the cleaning staff, provided you with delightful service and went above and beyond to assist you.At Novotel Lampung, we pride ourselves on delivering exceptional hospitality and creating memorable experiences for our guests. Your feedback serves as a motivating reminder to our dedicated team that their efforts are truly appreciated.We are delighted to have exceeded your expectations and made your stay enjoyable. Your recommendation to your colleagues means a lot to us, and we look forward to welcoming them in the future.Thank you for choosing Novotel Lampung as your preferred accommodation, and we appreciate your support.Warm regards,Samian RaisGeneral Manager
Guest User
Executive King Room with Ocean View
Stayed in Jan 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2023
my room facing a spectacular view, and that view released the exhausted feeling because long journey around Lampung. if I have the chance, I would love to come back.
Response from Property: Dear Valued Guest, Thank you for your review, We are glad to hear that the view from your room gives a great impression and is able to relieve fatigue after a long journey around Lampung. We hope to provide an opportunity for you to visit us again in the future. Thank you, Sincerely, Samian Rais, General Manager.
Elviravira
Executive King Room with Mountain View
Stayed in Sep 2023
Business travelers
32 review
4.5/5
Great
Posted on Nov 10, 2023
Standar hotel novotel,baik,nyaman
Response from Property: Dear Ibu Elviravira, Thank you for sharing your fantastic experience at Novotel Lampung! We greatly appreciate your kind words and are thrilled to hear that every staff member you encountered, from our valet to the check-in team to the cleaning staff, provided you with delightful service and went above and beyond to assist you. At Novotel Lampung, we pride ourselves on delivering exceptional hospitality and creating memorable experiences for our guests. Your feedback serves as a motivating reminder to our dedicated team that their efforts are truly appreciated. We are delighted to have exceeded your expectations and made your stay enjoyable. Your recommendation to your colleagues means a lot to us, and we look forward to welcoming them in the future. Thank you for choosing Novotel Lampung as your preferred accommodation, and we appreciate your support. Warm regards, Samian Rais General Manager
mssubandi
Superior King Room with Ocean View
Stayed in Apr 2022
Family
2 review
4.0/5
Very Good
Posted on May 8, 2022
The pool and breakfast menu are great. The room is spacious and clean enough.
Response from Property: Dear mssubandi, Thank you very much for the review you shared regarding your visiting experience. Of course we are happy to know that your experience was pleasant, especially regarding the comfort and satisfying service provided by our team. Compliments like this will also be an encouragement for the entire team to always improve the quality of our services. Once again, thank you for your satisfied review. See you again on your next arrival at Novotel Lampung. Sincerely, Samian Rais General Manager
Rizky Fitra
Superior King Room with Mountain View
Stayed in Mar 2022
Couples
4 review
5.0/5
Outstanding
Posted on Apr 23, 2022
Good !!!
Response from Property: Dear Valued Guest,Warmest Greetings from Novotel Lampung.Thank you, we appreciate your generous rating and your positive review of Novotel Lampung. We are pleased to welcome you back for your next stay.Best Regards,Usaha PelawiGeneral Manager
kusnadi
Superior King Room with Mountain View
Stayed in Jan 2022
Family
32 review
4.0/5
Very Good
Posted on Apr 16, 2022
Good morning. Good afternoon.. Good News good morning. Good night
Response from Property: Dear Valued Guest,Warmest Greetings from Novotel Lampung.Thank you, we appreciate your generous rating and your positive review of Novotel Lampung. We are pleased to welcome you back for your next stay.Best Regards,Usaha PelawiGeneral Manager
vina ruzikna
Superior Twin Room with Mountain View
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Very suitable for a staycation with friends
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rainie_mel0dy
Superior King Room with Ocean View
Stayed in Jan 2025
Business travelers
1 review
4.7/5
Amazing
Posted on Feb 27, 2025
Fast service, clean rooms and comfortable atmosphere, very suitable for families or business.
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Nistelrooy
Superior King Room with Mountain View
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The rooms are spacious, clean, the food is delicious, everything is delicious, the service is friendly, definitely come back here
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Response from Property: Dear Nistelrooy,Warmest Greetings from Novotel Lampung.Thank you, we appreciate your generous rating of Novotel Lampung. We are pleased to welcome you back for your next stay.Best Regards,Trison FauzaGeneral Manager
Guest User
Superior Twin Room with Mountain View
Stayed in Nov 2024
Business travelers
24 review
4.5/5
Great
Posted on Dec 26, 2024
Maybe the location is a little off, no one has lived there for a long time, plus it's rainy season, the quilt smells a bit musty, it would be better to change the room
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ysl1996
Superior King Room with Mountain View
Stayed in Feb 2024
Business travelers
64 review
4.7/5
Amazing
Posted on Mar 24, 2024
The hotel has a good location, complete entertainment facilities, and good breakfast. The only drawback is that the sound insulation is relatively poor. If you have trouble sleeping, it is recommended to choose a high-rise room with a city view.
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Response from Property: Dear ysl1996,,Warmest Greetings from Novotel Lampung...Thank you for taking the time to share your positive experience at Novotel Lampung. We are delighted to hear that you had a pleasant stay with us. Your advice is meaningful for Us to improve an excellent service and create memorable experiences. We look forward to having you back in the immediate future.Best Regards,Tomy Yovan AndriansyahGeneral Manager
Huangnijia
Superior King Room with Mountain View
Stayed in Aug 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Sep 14, 2024
I have lived here for more than ten days since last year. I feel that the bath towels are getting older and older, and they have changed color. The breakfast has not changed much and is not very delicious.
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Response from Property: Dear Huangnijia,Thank you for your review of Novotel Lampung. We apologize for the inconvenience you experienced with the towels and breakfast. Please be assured that we are taking immediate steps to address these issues.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Usaha PelawiGeneral Manager
Longyinfangze
Superior Twin Room with Mountain View
Stayed in Dec 2024
Business travelers
24 review
4.7/5
Amazing
Posted on Jan 8, 2025
This is my second stay. The breakfast is Indonesian. It's OK.
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Guest User
Superior Twin Room with Mountain View
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Yesterday's holiday in Lampung was very enjoyable because apart from being able to travel to various places, we stayed at the Novotel Hotel. The place is not far from the city and from the tourist attractions we were going to. The service is friendly, the food is delicious and the rooms are clean. Next time we will stay here again.
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Response from Property: Dear Beloved Guest, Warm greetings from Novotel Lampung... Thank you for taking your time to share your experience while staying at our hotel by providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We really look forward to welcoming you back to Novotel Lampung. Best Regards, Tomy Yovan Andriansyah General Manager