Jin Feng Hotel

Jin Feng Hotel Reviews

Jin Feng Hotel

No. 281 Zhanqian West Road, Xihu District, Nanchang, Jiangxi, 330002, ChinaView Hotel Details
Jin Feng Hotel
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Jin Feng Hotel Guest Reviews

4.5/5
Good
986 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(986)
Positive reviews(923)
Reviews with photos/video(188)
Friendly front desk staff(109)
Easy to get around(108)
Close to metro(31)
Perfect for business trips(29)
Tasty food(18)
Loved the night views(8)
Luxurious(7)
Negative reviews(63)
Names_de_Alpha
Business Double Room
Stayed in Jan 2024
Couples
24 review
5.0/5
Outstanding
Posted on Feb 3, 2024
It was awesome night
Response from Property: Distinguished Guests:Thank you for choosing our hotel,Look forward to your next visit!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 7, 2024
nice!
Response from Property: 尊敬的賓客:您好!感謝您對錦峯大酒店的信賴與選擇!從您步入酒店的那一刻開始您就是我們的家人,我們希望用自己的貼心給您家人般得照料,錦峯酒店就是您在南昌温暖的家外之家!常回家看看!祝:安好!!
Anonymous User
Superior Room (2 beds)
Stayed in Sep 2024
Family
3 review
2.0/5
Posted on Oct 3, 2024
A five-star hotel with three-star service and conditions, outdated facilities, and average service attitude, especially breakfast. As a star-rated hotel, there is only one hot vegetable dish, and the rest are basically semi-finished steamed buns, steamed buns, desserts, egg tarts, sweet potatoes... Hard to describe in one word
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Response from Property: Thank you for your pertinent opinions. We sincerely apologize and regret for your unpleasant experience during your stay. The hotel management attaches great importance to the opinions of every guest. We will further improve and improve our facilities and services. In addition, the hotel provides dozens of varieties of breakfast, which are nutritious, delicious and healthy, and meet the tastes of most guests. Your suggestions I will also give feedback to my superiors, and we will continue to work hard to continuously improve various services. I hope to see you again at Nanchang Jinfeng Hotel (Shengjin Tower Historical and Cultural District Branch). I wish you a happy mood and a happy family!
38676
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The room is very clean and the facilities are very good. It can be seen that the hotel management service is worthy of a five-star hotel experience. What kind of bicycle do you need to enjoy five-star service at this price?
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Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Jinfeng and sharing your stay experience. I'm really touched by your review. I'm glad that the hotel can bring you a wonderful time during your trip. Your appreciation really inspires us a lot. We will definitely do better and strive to provide every guest with a home away from home experience. You are welcome to come home often!
kathy
Superior Double Room
Stayed in Aug 2024
Family
11 review
2.7/5
Posted on Sep 23, 2024
I thought it was a five-star hotel, but I didn't expect it to be very old! They actually have to charge a deposit, and only one side of the bedside in the hotel room can be charged! The bathroom is poorly ventilated and the whole bathroom looks dirty! The attitude of the breakfast waiter was terrible and the food was mediocre, not worth it!
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at Nanchang Jinfeng Hotel (Shengjin Tower Historical and Cultural District Branch)! The hotel has experienced countless receptions, and the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities; the deposit will be returned when you check out, so please rest assured; your feedback will be recorded uniformly. After filing the case and giving feedback to our superiors, we will strengthen the daily maintenance of room facilities and equipment and strengthen room ventilation. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We will also provide better services to make up for this shortcoming. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again.
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2025
Family
31 review
5.0/5
Outstanding
Posted on Feb 4, 2025
酒店就在繩金塔隔壁,離地鐵口非常近,周圍有很多特產店,出門逛街可太方便了。酒店內部打掃的很乾凈,房間內也是佈置齊全,風景特別好。酒店早餐豐盛,樓下路口還有很多本地特色飯館,酒店停車位很多,來旅遊住這裏很方便,性價比特別高。
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Response from Property: 尊敬的賓客:您好!感謝您對錦峯大酒店 的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Wanlixingji
Superior Room (2 beds)
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 2, 2025
因為有小孩,入住時和前台經理交流,贈送了早餐。酒店的服務溝通是到位的,必須點贊!小童洗漱用品套裝也很用心。 貼心的入住體驗讓我們一家的南昌之行充滿温馨與快樂。 入住第一晚天氣不錯,附近是繩金塔歷史文化街區,吃的也很豐富,而且恰逢春節,有表演和巡遊。
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Response from Property: 親,傳説五百次擦肩而過才能換來今生匆匆一瞥,緣分使我們相遇在這裏,何其有幸能夠獲得您的認可,伴着這份鼓勵,我們會成長到更加優秀,天地萬物,皆有緣法,南昌錦峯大酒店(繩金塔歷史文化街區店)期待我們再次相遇。
Guest User
Deluxe Double Room
Stayed in Dec 2024
Family
2 review
0.5/5
Posted on Feb 2, 2025
很差 無敵差 沒住過那麼差的酒店 真的給各位大網友有避雷了,能不入住的千萬別入住,從來沒住過那麼差的五星級酒店,不知道五星級的定義是在哪裡,從來都不評論的 但是實在忍不住差評,攜程這個平台是沒有任何問題的,很積極的在幫我們解決問題,但是店家服務態度和環境還有各種設備都太差了,連三星級都不如,説好的2:00入住到4:30都還沒安排入住衞生也沒打掃好,直到4:30還是投訴到攜程後台,然後後台跟我們溝通才説打掃好了酒店也不會主動告訴我們,已經打掃好了,一進去股上一位客人留下來的泡麪酸臭味,也就算了,看見床單,這就是他們説的打掃好了,太讓人噁心了,我們定了兩晚,有一間房間是含早的,然後我爸爸媽媽過去吃早餐,他説衹能吃另外一位不能吃,第一次見到那麼搞笑的酒店房間 明明兩位住户,房間含早但是衹能一位吃早餐,然後他們工作人員説他們大堂經理説的真的太讓人噁心了年初五一大早就讓人很生氣,説實在的,早餐的質量差到連街邊的小吃店都不如 吃不吃也沒所謂了 反正就是千萬別入住。
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Response from Property: 尊敬的賓客您好,非常感謝您在百忙之中對我們酒店的點評,對於您的入住體驗我們非常抱歉,您是在攜程平台預訂了兩個房間,一個間為豪華大床房<單早>,一間為豪華雙床房<無早>,您説父母去吃早餐的時候衹讓進了一個人,因為您預訂的房間衹有一份早餐,並非是我們故意衹讓進一位客人,且您在點評中提到房間衞生問題,是與您同住的客人已經在房間內進行入住,並非入住前就是臟的,此次入住沒能讓您擁有一個完美的入住體驗非常抱歉,我們會加倍努力,提升員工服務意識注重服務細節,為您和所有入住賓客提供更好的休憩環境。期待您更多的支持關注,靜候您的下次光臨,祝您未來的旅程都順心美好!
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
1 review
3.0/5
Posted on Jan 31, 2025
先説優點:酒店地理不錯,窗外就看得到繩經塔,周邊吃的也有幾家營業。缺點::酒店衹有固定温度的暖氣沒有降温的空調,一進房間特別熱,晚上開窗開房門通風了很久温度才降下一點,而且黴味較重。一個插曲:退房時正好看到經理送了別的客人盒裝的禮物,就厚着臉皮問是不是有伴手禮,前台勉強給了個書簽,跟別人應該是有差距,雖然書簽挺好看的,但心裏還是不太舒服。
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Response from Property: 尊敬的客人,非常感謝您細緻的反饋。很開心您認可酒店的地理位置。對於暖氣與空調問題、房間黴味以及伴手禮帶來的不佳體驗,我們深感歉意。已安排人員檢查温度調節系統和處理黴味。伴手禮發放是我們工作疏忽,後續會規範流程。我們珍視您的意見,會積極改進,希望未來能為您提供更滿意的服務。
Guest User
Family Room
Stayed in Dec 2024
Family
2 review
3.5/5
Posted on Feb 4, 2025
房間面積還可以。要了家庭房,可是單人床小的可憐,感覺1米都不到,對於一個1米8的高中男生,根本無法睡,翻個身就要掉下來;有窗,但是外面是設備平台,也就能知道外面是早上還是晚上,僅此而已,連住三天,體驗感較差
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Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
Guest User
Superior Double Room
Stayed in Feb 2025
Business travelers
58 review
5.0/5
Outstanding
Posted on Mar 18, 2025
老型酒店,星級標準,很乾凈大氣,服務也很好,早餐來不及吃也可以打包,有冷藏打包。免費升級房型,開窗看到繩金塔,景色不錯。
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Response from Property: 尊敬的客人,收到您的滿分好評,我們滿心歡喜,如同春日暖陽傾灑!您對酒店乾淨大氣的肯定,是對我們日常清潔與裝修格調的認可。服務能讓您滿意,是全體員工的榮幸,尤其是早餐可冷藏打包這一細節被您留意,我們特別開心。為您免費升級房型,讓您得見繩金塔美景,能為您的旅途添彩,我們深感值得。老型酒店承載着歲月沉澱,也在不斷與時俱進。期待您再次踏入這方天地,我們將以更貼心服務,為您續寫美好住宿篇章,願您生活常樂,萬事皆順!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2024
Family
39 review
5.0/5
Outstanding
Posted on Jan 31, 2025
南昌錦峯大酒店 設施:齊全,舒適 衞生:乾淨整潔。 環境:周邊小吃很多,啥時候都可以吃東西。 服務:服務人員培訓優秀。 樓下就是繩金塔歷史文化街區,大成殿值得一看。春節期間有很多活動
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6/7
Response from Property: 親愛的客人,非常感謝您的超棒五星好評!很高興您對南昌錦峯大酒店的設施、衞生、環境和服務都十分滿意。周邊豐富的小吃與樓下的繩金塔歷史文化街區,確實為旅行增添不少樂趣。春節活動也為大家帶來了濃厚的節日氛圍。我們會繼續保持,不斷提升,期待您的再次光臨,祝您生活愉快!
dymh
Superior Room (2 beds)
Stayed in Dec 2024
Family
6 review
4.3/5
Very Good
Posted on Feb 18, 2025
老牌大酒店, 地點也在市中心,離各個景點都不遠,服務也員態度特別nice,但是設普遍比較陳舊,插座很少,而且燒水壺底座居然是鑲嵌在抽屜裏,衹能在抽屜裏燒水
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Response from Property: 親愛的客人,我曾踏月而來,衹因您在山中,我所奔赴的方向,是有您的遠方。感謝您對我們的支持與肯定,我們也會更加努力更加用心提供優質的服務,期待與您再次相見哦~~
Yilufengjing
Superior Double Room
Stayed in Nov 2024
Couples
152 review
5.0/5
Outstanding
Posted on Jan 1, 2025
酒店位於繩金塔景區地段,飯後可到景區散散步。周邊是商業區,吃飯購物方便。地鐵在繩金塔設有站台,方便到市區的其他地方。停車可在地面或地下車庫,酒店早餐品質不錯,品種也豐富。前台的服務也很到位。
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Response from Property: 尊敬的客人,非常感謝您對我們酒店的詳細評價!我們很高興您能享受到酒店周邊的便利設施和優質服務。我們會繼續努力,為每一位客人提供舒適和滿意的體驗,期待您的下次光臨!
Guest User
Standard Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
服務很好 衞生乾淨最忠實的回頭客,不光是我,全家人都非常滿意,值得推薦! 環境:不錯環境很好,因為人不是很多,就更有氛圍了,不錯下次還來!環境很好,因為人不是很多,就更有氛圍了,不錯下次還來! 設施:保養很好太划算了!用了優惠券絕了,食物份量還很足,下次一定還會再買的!
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Response from Property: 尊敬的賓客:您好!感謝您的點評,您的肯定是對我們的最大支持!很榮幸能得到您的表揚,我們會一如既往的保持着優質的服務哦,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,我們將一切從心出發視為我們的目標和動力,所以您在入住期間的一切,我們都尤為的關心,我們一定會將更好的自己展現給您,一直陪在您的身邊,勵志服務好每一位家人,期待您再次入住~~