Hi Inn Hotel (Shanghai The Bund Yan'an East Road) Reviews
Hi Inn Hotel (Shanghai The Bund Yan'an East Road)
No.29 Jiangxi South Road, Huangpu District, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
8.1/10
928 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities7.8
Service8.4
Cleanliness8.1
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All reviews(928)
Positive reviews(816)
Reviews with photos/video(193)
Convenient location(171)
Easy to get around(114)
Friendly front desk staff(81)
Great value for money(74)
Close to metro(63)
Amenities were average(46)
Would stay again(20)
Perfect for business trips(15)
Negative reviews(112)
HYEONSEO
Discount Single Room
Stayed in Jun 2025
Solo traveler
1 review
7.5/10
Posted on Jul 11, 2025
It's cheap, close to the station, and 10 minutes away from Yewon, so it's nice. However, the bed was rather stiff, and the shower was uncomfortable.
+ service was good, kind
Response from Property: 非常抱歉給您帶來不好的體驗,我們已加強培訓,期待您的再次入住~
Guest User
Discount Single Room
Stayed in Apr 2025
Solo traveler
3 review
6.0/10
Posted on Jun 18, 2025
The location of this hotel is great and the personnel is friendly but it's sad to see how bad and unhealthy the hygiene is. I would fire the cleaning personel in a second and i would look into the problem of the ants that enter into the room from the halway (i would recommend professional pest control). Personally i will not choose this hotel again, even if its one of the cheapest.
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Family
1 review
5.5/10
Posted on Dec 17, 2024
There is no door to separate toilet and bedroom. The bed is really hard. And what bother me the most is the smoke of cigarette from other rooms. The receptionist told me that they use ventilation system connected all rooms AND they allow smoking in room, so there is nothing they can do, except we have a sleepless night. I wonder how fire alarm system would work with that cigarette smoke?
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
Mintimer
Discount Single Room
Stayed in Nov 2024
Solo traveler
16 review
8.0/10
Very Good
Posted on Dec 25, 2024
Very polite staff, helped me to order food. The room smelled like cigarettes, though I requested non-smoking room. The mattress is hard. Location is great
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Guest User
Double Room A
Stayed in Mar 2025
Solo traveler
3 review
5.0/10
Posted on May 2, 2025
This was the worst sleeping experience of my life. The bed is like sleeping on a rock. I actually woke up with bruises on my hip from side-sleeping.
The other guests were constantly talking/yelling at all hour, and they're essentially right outside your door.
The reception people were very nice, though.
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
Guest User
Discount Single Room
Stayed in Dec 2024
Solo traveler
8 review
8.0/10
Very Good
Posted on Jan 8, 2025
Very good location, recommend, 3 minutes from Yu Garden
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Maxwell the Traveler
Double Room A
Stayed in Mar 2025
Solo traveler
87 review
7.5/10
Posted on May 15, 2025
Found small roach & bedbug in room. None of rooms have window to outside, only a small window to hallway. Great location, 2 blocks from Bund Rd or Yuyuan Garden, very close 2 mins walk to subway
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
Mehdi
Double Room A
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 29, 2025
Very friendly staff. The hotel was under construction, but didn’t trouble us. Aircon wasn’t heating up well. But they took care of it when I told them, and they gave me a gift package to compensate
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Anonymous User
Double Room A
Stayed in Aug 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Oct 27, 2024
all it’s good, thanks 🎀 Convenient, well located and inexpensive for the center of Shanghai almost
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Sonny Teio
Double Room A
Stayed in Feb 2025
Solo traveler
3 review
5.5/10
Posted on Mar 30, 2025
Location was great being walking distance to Yu Garden, The Bund, and Nanjing Road East. It was hard to find because I arrived at Shanghai in the evening so it always a challenge looking for hotels at night. Check-in was simple because I showed my passport and desk clerk was able to organise my room booking without conversation. I found the reception, hallways, and elevator areas are in need of a facelift.
The room was great with my own bathroom and I actually like a hard bed, acoustics need improvement because you can hear the conversation in the rooms next to you. For my time I just needed a place to sleep by myself, affordable and small because I was sightseeing all day and night. Coming from a country where smoking is banned inside public areas and some outdoor spaces for events. The smell cigarette smoke was everywhere, even if you shut the one window - it still found a way in.
This place is ok for short stays if you can put up with it's condition and that fact people ignore the smoking signs.
I found out on my last day that the nearest subway station was 200m from the hotel which was annoying because I was walking the Nanjing Road East station every day and getting off there. So maybe a simple public transport map of the nearest subway stations/bus stops at reception for tourist to take a photo of would be really helpful.
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
LeilaniBQ
Double Room A
Stayed in Jun 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jul 19, 2025
I liked it very much. Is clean and nice. Very well located
Response from Property: 尊敬的客人您好,非常感謝您對我們工作人員的認可,您的滿意是我們工作的動力,我們會努力做的更好,希望您繼續支持我們,歡迎常來,祝您及家人身體健康、事事順意~
Mubasheerah
Discount Single Room
Stayed in Mar 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on May 6, 2025
room was clean. friendly and helpful staff even tried to communicate in Englush
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Mirjana B.
Discount Single Room
Stayed in Apr 2025
Solo traveler
3 review
9.0/10
Great
Posted on May 23, 2025
Nice hotel with good location. Very clean and silence. I recommend.
Response from Property: Nice hotel with good location. Very clean and silence. I recommend.
Guest User
Discount Single Room
Stayed in Feb 2025
Solo traveler
3 review
7.0/10
Posted on Mar 27, 2025
10/10 location and price but the hardest mattress I’ve ever experienced my life
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Tim Andrew
Family Room
Stayed in Dec 2024
Traveling with friends
19 review
10/10
Outstanding
Posted on Jan 14, 2025
Good location for being near the centre. No complaints about it - decent price for the location and standard of the room.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.