Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(1449)
Positive reviews(1396)
Reviews with photos/video(238)
Friendly front desk staff(166)
Easy to get around(140)
Convenient location(138)
Delicious breakfast(109)
Close to metro(74)
Many amenities(54)
Perfect for business trips(45)
Average sound insulation(33)
Negative reviews(53)
Nico
Deluxe Queen-bed Room
Stayed in Jun 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jul 30, 2025
Great hotel. Clean, big rooms. They allow extensions and you don’t have to move out of your room to get one. I like the robot service delivery when you order food and it gets sent to your room.
Response from Property: 感恩您的選擇,感恩與您的相遇,感恩您的大力支持,在您的鼓勵下,小漢會做的更好,期待與您的再次遇見
Guest User
Deluxe Queen-bed Room
Stayed in Dec 2024
Couple
44 review
8.5/10
Very Good
Posted on Jan 8, 2025
Compared to the picture during the booking process, we got a much smaller room with a lot smaller window.
Anyway clean room, clean bed and towels, nothing really special but a good accomodation for a reasonable price. Small shops, restaurants and convenience shops around. Moho Mall and subway station about a 10-15 min walk away.
Response from Property: We are very sorry for the unpleasant stay experience. If you encounter any problems during your stay, please call the front desk and we will solve them for you as soon as possible. I wish you a happy life!
Guest User
Deluxe Queen-bed Room
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on May 8, 2025
Simple hotel but money worth it. the hotel is a good area full of coffees shops and restaurants, also close to Jade Temple. The breakfast is mainly homemade dim sum and it was ok. If you don’t want to spend lot of money, definitely this one is a good choice
Response from Property: 從最初、到現在、到以後,我們一步一腳印走到現在,特別珍惜每一位客人對我們的支持,感謝您的信賴與肯定!期待你的再次光臨!
Delboy
Deluxe Queen-bed Room
Stayed in Jul 2024
Solo traveler
55 review
10/10
Outstanding
Posted on Aug 18, 2024
Another excellent stay at this hotel. The service is fantastic and they really di help to solve any issues. A very convenient place to stay and I highly recommend this place.
Response from Property: 愛乾淨,住漢庭。您給我們機會,我們給您滿意。感謝您的選擇,也感謝您的大力推薦!期待與您的再次相遇~小漢唯願您保重,一切都如意
Fofana_mohamed3
Deluxe Queen-bed Room
Stayed in Nov 2024
Solo traveler
28 review
9.0/10
Great
Posted on Jan 29, 2025
Clean hotel with nice staff
Response from Property: 上小學100分就是我和媽媽的心願,上高中120分就是最開心的事;現在,能得到客官給我們的十分好評就是最大的幸福啦~謝謝小主,麼麼噠!
多多 Dabin
Deluxe Queen-bed Room
Stayed in Feb 2025
Solo traveler
13 review
8.5/10
Very Good
Posted on Mar 17, 2025
Good location but the room is kinda small. Overall it’s good for the solo or biz trip hotel.
Response from Property: 無言的陪伴,勝過所有的話。您的開心,您的微笑您的安心,是我們一直的追求。
Guest User
Double Room
Stayed in Jan 2024
Solo traveler
1 review
8.0/10
Very Good
Posted on Feb 27, 2024
The hotel has all the basic things one might need. The bed is comfy, there’s a TV, kettle, and all needed toiletries in the room. The rooms are small but for me it wasn’t a problem. The breakfast was pretty good.
Response from Property: We read every word you leave deep in our hearts. Thank you for your support and love for Xiao Hanma. We will continue to work hard to bring you more thoughtfulness and warmth.
Oldirtywiss
Superior Room (2 beds)
Stayed in Jul 2024
Traveling with friends
33 review
10/10
Outstanding
Posted on Aug 2, 2024
Jing’an is the perfect neighborhood to stay in when visiting Shanghai. Not far from good food. Easy access to metro lines. Nice, quiet little hotel. 
Response from Property: Thousands of words cannot compare to your recognition. Xiao Hanma cherishes every encounter very much. Thank you for having you and look forward to meeting you again.
Mel~
Superior Room (2 beds)
Stayed in Apr 2024
Traveling with friends
18 review
9.0/10
Great
Posted on May 27, 2024
Clean, and there’s metro station in a walking distance. The breakfast could be better but it’s not bad 👍🏻
Response from Property: Thank you for your support. To us, what makes the world bright is not the sunshine but your satisfied smile! I wish you a happy life and good health.
CN_Nana
Double Room
Stayed in Oct 2023
Solo traveler
10 review
10/10
Outstanding
Posted on Nov 26, 2023
Good price for the location. Breakfast was also included and had everything a budget traveller needs. Hanting Hotel rooms are in my experience generally clean albeit small. They usually have the standard equipment and good service. I felt quite comfortable.
Response from Property: No words can be worth your recognition. Xiao Hanma cherishes every encounter. Thank you for having you and look forward to seeing you again!
World travel-eve
Deluxe Queen-bed Room
Stayed in Oct 2023
Traveling with friends
10 review
7.0/10
Posted on Nov 13, 2023
The front desk was not helpful. Check in took too long almost 10 minutes. The lady didn’t realize that foreigners don’t have passports if they put them in the immigration office so she almost refused for us to stay there because of that. It took a while for her to ask the manager and she wasn’t polite about it. The room was small. Bathroom was clean and big. The security guard and the other staff were very nice. The location is convenient and the price is fine for what you get. There is a washing machine downstairs. Overall experience 6.5/10
Response from Property: We know that what we do is not perfect yet, but we are willing to improve until every guest is satisfied. You are welcome to come again and see our efforts!
Jason D S
Deluxe Queen-bed Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 31, 2025
Great service and helpful.
Response from Property: 感恩您的選擇,感恩與您的相遇,感恩您的大力支持,在您的鼓勵下,小漢會做的更好,期待與您的再次遇見!
Tom
Deluxe Queen-bed Room
Stayed in Feb 2024
Couple
72 review
9.5/10
Amazing
Posted on Mar 18, 2024
Great budget hotel. Not too far from Changshou metro station. Hotel is a bit basic, but housekeeping and service are really good.
Response from Property: There is no rehearsal, no preview, we meet by chance, just to serve every guest who is destined to meet 24 hours a day
Guest User
Deluxe Queen-bed Room
Stayed in Jan 2024
Solo traveler
2 review
8.5/10
Very Good
Posted on Feb 15, 2024
Hanting Xikang Road branch is good, it’s clean, it’s affordable but there were some things that aren’t so good.
First of all, the wifi is terrible. Basically had no reception in my room my entire stay (6 nights). Sometimes wifi works in the lobby but super slow.
About the room:
Bathroom is super clean and very functional.
The bed was huge, maybe a bit too big because there was little storage, no closet. The bed was also kind of hard but I’m a good sleeper.
I had a room on the second floor on the street side and there was a lot of noise from the streets, even at 6 am when some workers start to do the most loud type of work which was not pleasant. The hotel itself was also kind of noisy, I could here the hallway, my neighbouring rooms when they drop something and their air conditioning noises etc.
The neighbourhood is super nice, some real gems to be found if you walk around and it’s a pleasant bike ride from attractions.
Response from Property: We know that what we do is not perfect yet, but we are willing to improve and know that every guest will be satisfied. We welcome you to come again and see our efforts!
Andrew Warren
Deluxe Queen-bed Room
Stayed in Dec 2023
Business traveler
5 review
8.5/10
Very Good
Posted on Mar 12, 2024
Perfectly fine, clean, convenient little hotel. Emphasis on little! Floor space wasn't really enough to keep my suitcase open, and too cramped to attempt to use the desk. I noticed that some of the twin rooms seemed to be better, maybe go for that next time and leave the suitcase on the other bed.
The location is great if you want to be in the area, otherwise just choose another.
Response from Property: 千言萬語抵不上您的認可,小漢馬非常珍惜每次的相遇,感謝有您,期待再相逢!