Hanting Shanghai Railway Station South Square Hotel Reviews

Response from Property: Thank you very much for your wonderful comments! We are delighted to hear that you found our location perfect for quick day trips and not too far from Nanjing Road. We take great pride in maintaining a clean and nice hotel environment for our guests.Our staff is always committed to providing kind and helpful service. Your recognition means a lot to them and will encourage them to continue to do their best.We look forward to welcoming you back again in the future.

Response from Property: Thank you for your kind feedback. We are glad to hear that our location is convenient for you, especially with easy access to the train station, and that you are satisfied with our hotel. We will keep striving to provide even better services and look forward to welcoming you again.

Response from Property: Dear guests: Hello! All of our staff are delighted and proud to see your detailed and praiseful evaluation. We have always regarded the cleanliness of the room as a top priority, and the front desk staff has always been committed to providing warm and thoughtful service. Your recognition is undoubtedly the greatest affirmation for us. The hotel's convenient transportation, spacious parking yard and prime location close to Shanghai Railway Station are all the conveniences we hope to provide to our guests. The rich and varied breakfast is the way to start your day that we carefully prepare for you. Your recommendation is our driving force. We look forward to your stay again. We will continue to provide you with quality service and make you feel the comfort and warmth of home every time you stay. I wish you a happy life and all the best!

Response from Property: Dear guests, thank you very much for choosing Hanting Hotel and for speaking highly of your accommodation experience with us. We always regard room cleaning as a top priority and are committed to providing every guest with a spotless living environment. The hospitality of the front desk staff is also a service highlight that we strive to create. We are very pleased to know that their enthusiasm makes you feel comfortable. The hotel's superior geographical location, adjacent to Shanghai Railway Station and the subway station, provides great convenience for guests' travel, which is one of the important reasons why many business and travel guests choose us. We look forward to your visit again. Hanting Hotel will continue to provide you with quality service.

Response from Property: Dear guest, thank you for your praise! Excellent location, pleasant environment, warm service and delicious breakfast are all the directions we strive for. Your satisfaction is our greatest motivation. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guests, our entire team is delighted to see your positive comments! You praised all the advantages of our hotel. The service is very good, the environment is very good, and it is hygienic and clean. These are all the results of our hard work. We are so happy to know that you enjoyed your stay and plan to come back next time. We look forward to your coming again next time and continuing to provide you with super thoughtful service. I wish you happy every day!

Response from Property: Dear guests, thank you very much for your recognition of the hotel's service, environment and transportation convenience. We always uphold a professional and attentive attitude and are committed to providing every guest with a high-quality accommodation experience. The hotel is located in a superior geographical location, aiming to provide convenience for your travel; warm and thoughtful service and a good environment are our commitment to quality. We look forward to you choosing us again and working together to create more beautiful memories.

Response from Property: Dear guest: Hello! Seeing your evaluation of our hotel, our whole team cheered with excitement! When we learned that your family was traveling, we successfully met your need to arrange the rooms together, and you also affirmed the richness and hygiene of the breakfast, and recommended our hotel to everyone, which made us so happy! We have always attached great importance to the experience of family tourists, hoping to create a warm and convenient accommodation environment for every family, so that everyone can feel the warmth of home during the journey. Breakfast is also a part of our careful preparation. The rich and diverse dishes and strictly controlled hygiene standards are to make every guest eat happily and at ease. Your recognition is the greatest encouragement to us. We will continue to maintain this enthusiasm and focus and continuously improve the quality of service. Looking forward to your visit again with your family, we will definitely prepare more intimate services to make every stay of yours a beautiful memory. Thank you again for your support and love. May your family always be happy and your life be as bright as the sun!

Response from Property: Dear guest: Hello! Thank you very much for choosing our hotel and taking the time to share your stay experience. We are honored by your recognition of the hotel environment and the service attitude of the staff. We expect the new hotel to bring you a brand new feeling. However, we apologize for the monotonous breakfast variety you mentioned. As the key to a good day, we understand the importance of rich and diverse breakfast. Your suggestions are like timely rain, and we have included them in the key improvement items. Next, we will discuss with the chef team and plan to add various special dishes, whether it is local snacks, nutritious hot dishes, or fresh fruits, which will gradually be enriched to meet the taste needs of different guests. Thank you again for your support and trust, and look forward to your visit again. At that time, you will feel our new changes in breakfast, and I believe it will bring you different surprises. I wish you a happy life and all the best!

Response from Property: Dear guest: Hello! We are so happy to see your detailed and heartwarming evaluation! Thank you for your recognition of the new hotel, convenient location, good environment and warm and thoughtful service. We feel that all our efforts are worth it to receive your praise! We have noted the problems you mentioned about the hot and cold bath water and the flickering small lights at the door. We will immediately arrange for professionals to check and repair them. We will solve them as soon as possible so that these small problems will not affect your good mood next time you stay. You are so satisfied with us and said that you will stay here again in the future. We are really moved and look forward to seeing you and your lovely children again! Next time, maybe we can prepare more small surprises for the children. If you have any ideas later, you can always tell us. I wish you a happy life and happiness every day!

Response from Property: Dear guest: We feel really guilty after seeing these issues you reported back. First of all, we would like to extend our most sincere apology to you! It is indeed easy to be noisy near the train station. I thought that a room facing the street would be more convenient for you to travel, but I didn't think carefully about it, which caused you so much trouble, especially the poor indoor sound insulation and the improper way of the cleaning staff knocking on the door. This is completely It's because we didn't do our job well. Regarding the poor sound insulation, we have urgently arranged for professional maintenance personnel to check the sound insulation facilities of the rooms facing the street and other guest rooms to see if it is a problem with the door and window seals or if the wall sound insulation materials need to be improved. We will work out a corresponding solution as soon as possible. And implement it, and strive to significantly improve the sound insulation effect as soon as possible to create a quiet and comfortable rest environment for everyone. Regarding the improper knocking method of the cleaning staff, we have seriously criticized and educated the relevant cleaning staff, retrained them on the correct door-knocking etiquette and room service regulations, and required them to knock on the door softly and ask politely in the future. , there must never be a similar situation that makes guests feel uncomfortable again. Thank you again for your feedback. Your opinions are so important to us. It is because of guests like you who point out problems truthfully that we can continue to discover shortcomings and make improvements. I wish you a happy life and look forward to having a satisfactory experience when you choose our hotel again in the future.

Response from Property: Wow, I’m so happy after seeing your heart-warming comment! We are very encouraged by your love for our newly opened business. The facilities are new, the rooms are clean, and the location is unique. There is everything around. I hope you will come and enjoy it more. Come back next time, I will definitely make you feel better. I’m waiting for you with my hands rubbed together!

Response from Property: Dear guests: Hello! We are so happy to see that you have given positive comments on so many aspects of our hotel, praising its convenient location, enthusiastic front desk and thoughtful service! We have always hoped to create an accommodation environment that is convenient for everyone and provides thoughtful service. Your recognition is the greatest encouragement to us. We are looking forward to your coming again next time. We will certainly continue to provide you with better service experience. We wish you a happy life and be happy every day!

Response from Property: Dear guests: Hello! Wow, we are so happy to see that you said you came here with your friends and had a comfortable and convenient stay in our hotel! The hotel is located near the train station in order to provide convenience for everyone's travel. We have always paid great attention to hygiene. I am also very pleased to see that you think it is ok. The fact that this cute and convenient robot has won your approval shows that our efforts have paid off. I hope you and your friends have a great time this time, and we look forward to seeing you again next time. We will continue to work hard to bring you a better experience. I wish you a happy life and be happy every day!