Jalan Nelayan 19/15, Seksyen 19, Shah Alam, Selangor, 40300, MalaysiaView Hotel Details
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De Palma Hotel Shah Alam Guest Reviews
4/5
Very Good
261 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service3.9
Cleanliness3.8
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All reviews(261)
Positive reviews(246)
Reviews with photos/video(86)
Convenient location(17)
Large rooms(16)
Poor air conditioning(14)
Delicious breakfast(14)
Great swimming pool(11)
Convenient parking(7)
Near shopping area(7)
Perfect for families(6)
Negative reviews(15)
Anonymous User
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Affordable hotel and very convenient ❤️. Many shop and restaurant around the hotel with walking distance
Din_Saint
Deluxe King Room
Stayed in Nov 2024
Couples
27 review
4.2/5
Very Good
Posted on Dec 28, 2024
The hotel is great. We stayed in room 505. However, the cleanliness of the room was appalling. The carpets have bits and pieces of crumbs, and behind the curtains there is some trash not fully cleared. The bed has strains of black hair, which does not belong to us (dyed hair). There were no towels available and only provided upon request. It seems though the room was cleaned in a rush. Mind you we checked in way late after 4 pm. Not all bad though, the breakfast makes up for all the complaints. Breakfast spread was good.
Azmir Azlan
Deluxe King Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The room is spacious and reasonable price. My kids really love the pool with half of it covered by roof. So no worry for us especially during rainy season
syafa wani
Deluxe Twin Room
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 20, 2025
Stay there for my convocation ceremony.. The location not so far from the event. Breakfast quite delicious and variety.. room is not so big but still nice.. Overall, I'm satisfied staying there with my family.
Anonymous User
Deluxe King Room
Stayed in Jul 2024
Couples
5 review
3.5/5
Posted on Aug 29, 2024
Staff baik , location strategic . 2nd time stay at this hotel, but this time im not satisfied at all .
1) Housekeepers tk tukar selimut ke ? Bcs ada stain .
2) Bila bkk paip, air terus bocor drpd tali2 tu .
3) Bilik tk dikemas dgn baik, sbb rambut2 tu ada dkt atas meja2, dkt bed side table .
4) Breakfast ? 5/10 only . Not so many options.
5) I didn’t complained on that day or ask for room change bcs of to tired 8 hours of driving. Just need to sleep .
Guest User
Deluxe King Room
Stayed in Nov 2024
Business travelers
6 review
4.2/5
Very Good
Posted on Dec 17, 2024
Convenient. Clean. Good food.
Guest User
Deluxe King Room
Stayed in Jan 2025
Other
1 review
2.0/5
Posted on Feb 21, 2025
I accidentally booked wrong date.. when i ask to cancel or change the date, hotel ask me to call agent.. whattt??? Who i need to call???
Anonymous User
Deluxe Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
goooddd will repeat againnnnnnnnnnnnnnnn ☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️!!!!
Ain Ina
Deluxe King Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Very strategic place to stay,
Surrounded by many facilities and easy to get food,
Parking free using TNG. Definitely will repeat again.
LitchiTj
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
7 review
3.0/5
Posted on Jan 15, 2025
Bath wall and basin sink -wall are not clean and black moulds
Basin sink problem and bath during using water / problem of not draining.
Aisyahzaky
Deluxe Twin Room
Stayed in May 2024
Couples
17 review
1.2/5
Posted on Jun 9, 2024
Very bad hotel! The hotel is old and dirty, got stains on the carpets and sheets. The aircond is unable to cool the overall room, you can only feel the tiny cold air. The toilet smells like sewage even they do provide toiletris. The breakfast is actually good but you have to ask them to refill the food because the staffs are not really aware whether the food is available or not. So inconvenience.
The only good part is free parking upon retrieval.
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travelers
3 review
1.5/5
Posted on Nov 25, 2024
1. The room carpet was extremely stinky, making the environment quite unpleasant.
2. There were no towels provided in the room and there was no one at the reception to address these issues.
3. The advertised Wi-Fi service was not available, which caused major inconvenience.
4. The room was exceptionally noisy, which made it difficult to rest.
5. The lift was broken, forcing my auditor to use the stairs, which is unacceptable.
6. To make it more unacceptable is the air conditioning was not functioning, making the room unbearably hot.
and the best is all off the staff not even reply my email, email send on 21NOV . Manage to spoke to one of the staff and the staff said will ask the manage to reply us. but until now no reply. Is really bad searice.
Zulkefli
Deluxe Twin Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Comfortable hotel , strategic location and close to interesting areas with easy public transportation
fadzilsadikin
Deluxe King Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Good for traveller and trip for work.
Near town and restaurants.
Recommended.
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Terbaikkk..puas hati... friendly..bersih..bilik ok.. air-cond ok..air ok