The Siena Resort

The Siena Resort Reviews

The Siena Resort

158-8 Yongheung-ro 66beon-gil, Seogwipo, Jeju Province, 63556, South KoreaView Hotel Details
The Siena Resort
The Siena ResortThe Siena ResortThe Siena Resort
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The Siena Resort Guest Reviews

4.5/5
Great
40 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(40)
Positive reviews(20)
Reviews with photos/video(16)
Great swimming pool(15)
Well decorated(8)
Luxurious(8)
Enthusiastic owner(8)
Clean and tidy(7)
Tasty food(5)
Garden view(3)
Negative reviews(1)
ada228
Penthouse
Stayed in Jun 2024
Family
11 review
4.2/5
Very Good
Posted on Jul 20, 2024
The hotel environment is very good, but it is indeed far away. It is not suitable for family trips. It is more suitable for couples. It is about 8 kilometers away from the columnar joint zone. There are no other recreational facilities in the hotel except the swimming pool. The surrounding area is very desolate and there is nothing. It will be boring if you stay for more than two days. The swimming pool is very beautiful. The food in the restaurant is average and expensive. The restaurant waiters do not speak English. There is no Chinese service. There are only a few waiters who can communicate in English. Most of the guests are Korean. It is not recommended to choose this place if you don’t speak English. It will be very inconvenient. There is a light show at the swimming pool at night
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Response from Property: Hello. Although all staff are working hard for your comfortable stay, we would like to apologize for the inconvenience caused to you. We will provide you with a service that will satisfy you on your next visit. Through the valuable opinions of customers filled in during their stay, it became an opportunity to understand the shortcomings of our hotel and review the service. If you have the opportunity to greet customers with better services and comfortable facilities, we will welcome customers with more satisfactory services and clean facilities. Thanks.
Guest User
Prestige Suite
Stayed in Jun 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The environment is very good. The swimming pool is very comfortable. Holiday place
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Guest User
Vista Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
It was great to be able to relax privately as it was located in a quiet place. Every employee you encounter greets you with a friendly smile. I was overwhelmed by the luxury of the lobby, so I looked around for a while. I felt good because the welcome drink was delicious and beautifully prepared. I was satisfied with everything. 1. The bedding was appropriately hard yet soft, so I had a good night’s sleep. 2. My mom was very satisfied with the breakfast, and of course it was delicious for me as well. I enjoyed it a lot. ^^ 3. The temperature in the outdoor heated pool was so warm that you didn't want to come out, and with the laser show, music, and movies, I didn't notice the time passing. 4. I liked the sauna because it was compact in size, clean, and not crowded. 5. The exterior of the building, the outdoor landscaping, and the night lighting are just as cool as if you were in Europe (honestly, it's crazy...). I took a walk in the morning and evening. 6. The best is a real photography restaurant. No matter where or what you take photos of~!! This is a picture of life. 7. Friends, lovers, children + family, parents + family, alone... If you want a quiet rest of any type, I recommend The Sienna Resort.
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6/12
Yinweiyouniyishengkuaile
Vista Suite
Stayed in Mar 2024
Family
24 review
5.0/5
Outstanding
Posted on Apr 5, 2024
A very good stay. The Italian style decoration is luxurious, full of technology, advanced facilities, the lobby and heated swimming pool are amazing. The service staff are very enthusiastic and need to communicate in English. The quality of the buffet dinner is very good. See my notes for details.
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6/9
Vista Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
This is a photo restaurant. The pictures come out well. I got a few photos for SNS lol. The interior is clean and luxurious, including the lobby, rooms, and swimming pool bathroom. At check-in, the handsome(?) staff member kindly upgraded me to an ocean view room!! In general, the staff are friendly. The room I was assigned to had blue marble tiles, and my mom fell in love with it. They say the tiles are really pretty...lol. I heard that even the cute grass and trees in the garden are beautiful~... You took a lot of pictures haha. The indoor pool is studded with LEDs like stars, and the outdoor pool is even more spectacular. I came to Jeju Island. Did I come to a Greek temple or an Italian one? I wonder if a staycation is truly unique! There are plenty of spaces for electric vehicles in the parking lot, so feel free to use them!
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6/10
Guest User
Vista Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2024
It's been a while since I went on a staycation with my parents, and when I checked in, they moved my luggage to my room and kindly helped me check in. I was touched. I took some pictures of my life in the infinity pool and had a good swim. It was nice that guests can use it for free :) It's a heated pool, even in the middle of winter. It wasn't cold at all. The water was really warm! I took a walk in the garden, took pictures, made beautiful memories, and had a good rest 💕👍🏻
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6/16
희준
Vista Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
📍I was able to feel the luxury of a 7-star resort located in Jungmun, Jeju. 📍There is an indoor pool and an outdoor pool, and I was able to swim in the hot water pool with my child even in March. The sauna facilities are also good, so it's nice to wash up in the sauna and then go up to the room. 📍It was nice to take a walk while watching the garden and Il Campo Square laser show. 📍The coffee machine in the room is Nespresso Vertuo. You can drink 4 capsules as much as you like for free. There is also a decaffeinated capsule. 📍The sauna and rooms are all equipped with Dyson. It was nice to be able to use different heads of the dryer other than the Dyson Airwrap. 📍The bedding was really soft and I felt like I was sleeping in a comfortable hug. 📍It was great to have a cup of coffee and enjoy the morning air on the terrace. You can see a glimpse of the sea in the distance, and the open scenery is so beautiful.
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Guest User
Vista Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
It was truly the best luxury resort in Jeju. It's great to go with your kids or take your parents on a filial piety trip. First of all, the weather is nice these days, so taking pictures with The Siena Resort in the background is a great way to get the perfect shot, and the heated pool is so warm that everyone, adults and children alike, enjoyed using it. I was impressed by the concierge's service in upgrading the welcome tea with an ocean view as much as possible. Breakfast was also delicious!! I 200% intend to visit again if I come to Jeju Island again!
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6/8
Guest User
Vista Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 2, 2024
I went with my parents and grandmother, and they all loved it. The exterior and lobby were bright and the staff were all friendly. It was fun to take pictures because the atmosphere was different at night and during the day due to the lighting..! Vista Suite: Luxurious interior and perfect room condition Infinity pool (heated pool): It was so hot that I didn't feel cold at all when I went in. I also liked the unlimited refills of oden and roasted sweet potatoes from 8 o'clock ♡ (My grandmother eats a lot of them haha) Sauna: It's not large, but it has everything you need, all room amenities, and even a Dyson hair dryer...! Gym: All the equipment is Technogym, and even sportswear and sneakers can be rented, so I was able to work out comfortably even though I didn't come prepared. Breakfast: There was a lot of food and there wasn't a single tasteless menu, so I was able to enjoy the meal satisfactorily.
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6/10
Guest User
Vista Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Since my teenage children's winter vacation was almost over, I planned a special trip. Jaejudo The Sienna Resort~ The elegance and luxury of a 7-star hotel, clean and clean facilities, and luxurious seasonal food~ I really enjoyed it without missing a thing. A heated pool that is warm even when it rains in the middle of winter, clean and colorful landscaping that is pleasing to the eye day or night, parking spaces are ample and wide so even beginners can park with confidence, and a breakfast buffet full of seasonal food and freshness, Michelin Chef. Even the chef's taught course meal~👍 I think my next family trip will be to The Siena Resort in Jeju Island. It was a really happy time for the whole family as the adolescent children were able to laugh and talk a lot for the first time in a while❤️
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6/10
Guest User
Vista Suite
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Siena Resort has been advertised a lot these days, so I visited because I was curious. To conclude, I highly recommend it!!! First of all, perhaps because it was newly built, the facility was grand and spotlessly clean. The suite space was spacious and the lighting was bright and pretty, so it was great to take pictures. Most of all, I liked the heated swimming pool. Outside and inside! Even though the weather was cold, the water was warm🥰 From the swimming pool, you can see the ocean in the distance. I had a great time.
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Guest User
Vista Suite
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
I was really looking forward to it because the reviews were good before I went. It was such a pretty place that I wondered if there was a place like this in Jeju Island...! My husband and I stayed at Vista Suites to heal during the ***** New Year holiday. I especially liked the neat and clean furniture and the comfortable bed. One thing that is disappointing is that there is no handle on the individual bathroom door. It was uncomfortable because you had to pull it narrowly to get out. Still, you can think of this as a level of jade..?? It was pretty during the day and at night, so I took over 100 photos... (Please leave a photo of your life!!) Buildings full of European sensibility befitting a 7-star resort Even a warm heated pool to enjoy in the winter! It was a Jeju staycation that I thought was a good idea. I guess I should go on a filial piety trip with my parents later.
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6/10
Guest User
Vista Suite
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Went for our wedding anniversary and it was great When checking in, after verifying your identity, it was nice to sit in a comfortable seat in the lobby and be given a welcome drink and shown to your room. The room seems to be the highest quality in the country. It's spacious and great for a quick cup of tea or a snack at the table. I think you can sleep in the bathroom there ㅋ꙼̈ㅋ̆̎ㅋ̊̈ The weather was bad, but there was a lot to do inside. I just stayed on vacation. I didn't want to have breakfast when I made the reservation. I took a quick look and looked up the reviews, and it looked really delicious. I just went to have breakfast this morning. After eating it, I regretted buying the package ㅠㅠ I ate four plates and left. ah. Happy hour oden and sweet potatoes are also very delicious and good. I ordered chicken takeout and received it. My husband went one more time and got oden 😅
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6/10
Guest User
Vista Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
I visited with great anticipation with my family. I spent the last part of my Jeju trip in Siena. It's new, so it's clean and everything is new, and above all, it's luxurious 👍 The whole family was very satisfied The kids keep talking in the heated pool. Let’s go back to Jeju Island^^ I really liked the bedding I don't sleep well outside, but I had a good night's sleep in Siena. He keeps asking me to stay longer and go because he thinks it's better than my house. I’m so glad that a resort like this opened in Jeju Island. My whole family loved it so much that I am 100% planning to visit again. I will work hard and definitely go again next time I come to Jeju.
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Vista Suite
Stayed in Jun 2024
Couples
3 review
2.0/5
Posted on Aug 6, 2024
Everything felt tacky and awkward. When I went to the smoking room in the morning, the hotel staff were smoking cigarettes and slacking off, and even sharing cigarettes with the guests. There were too many staff members who were gossiping among themselves and playing with their phones. The service was worse than a 4th-class hotel. It seemed like they didn't manage the staff well. But the staff at The Dustube Restaurant were friendly and the food was the best. It felt like the restaurant was making up for the points they lost elsewhere.
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Response from Property: Hello. All staff members are working hard to make your stay comfortable, but we sincerely apologize for any inconvenience. We will forward your comments to the relevant business and help you provide satisfactory service without any inconvenience on your next visit. The valuable opinions you provided during your stay have provided us with an opportunity to recognize the shortcomings of our hotel and reflect on our services. If you give us the opportunity to welcome you with better service and more comfortable facilities, we will welcome you with more satisfactory service and cleaner facilities. Thank you.