Holiday Inn Express Birmingham - Star City Reviews
Holiday Inn Express Birmingham - Star City
Cuckoo Rd, Heartlands Pkwy, Nechells, Birmingham, United KingdomSee Hotel Details
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1 night
Guest Reviews
9/10
Great
49 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(49)
Positive reviews(48)
Reviews with photos/video(6)
Awesome stay(16)
Clean and tidy(11)
Awesome rooms(11)
Friendly staff(10)
Great location(7)
Convenient parking(6)
Large rooms(5)
Negative reviews(1)
Diamond Dove
Standard Double Room
Stayed in Sep 2024
Business travelers
5 review
8.0/10
Very Good
Posted on Oct 29, 2024
The room was clean and the staff were amazing. The location wasn't great
Sabina
Standard Double Room
Stayed in Jan 2025
Couples
7 review
10.0/10
Outstanding
Posted on Feb 14, 2025
Perfect hotel for star city. Staff were really friendly especially Claudette when we checked in. Definitely would stay again.
Stephanie
Standard Double Room
Stayed in Dec 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jan 28, 2025
Friendly professional staff even when it was extremely busy over breakfast
Rooms very clean and well stocked
We had to turn the room ventilation/heating off as it was warm enough for us
Great location for us - we were attending a women’s football game at Aston which was a 30 minute walk away.
Lots of eateries over the way.
The only negative I can comment on was the fact the road sign was not lit so we missed the turn off as it’s tucked down a little slip road.
We had a good stay and would definitely book it again for our next visit.
Guest User
Standard Double Room
Stayed in Jan 2025
Couples
1 review
9.0/10
Great
Posted on Feb 15, 2025
We had a nice stay and enjoyed all the amenities….our favorite part was the breakfast.
Wan Yin
Standard Double Room
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 4, 2025
The hotel facilities are clean and neat, services are great, members of staff are friendly. And the shower tray with seating is very considerate to the user.
Guest User
Standard Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 31, 2025
Service was good , and the staff were very cooperative and friendly.
Guest User
Standard Double Room
Stayed in Oct 2024
Couples
4 review
8.0/10
Very Good
Posted on Nov 25, 2024
Location is good but I will recommend hotel should have a tuk shop too.
Anonymous User
Standard Double Room
Stayed in Jul 2024
Couples
7 review
7.5/10
Posted on Aug 17, 2024
Good location, road works made it longer to get around. Had to go to reception to get amenities they don’t deliver to room. Food was good
Guest User
Standard Room
Stayed in Aug 2024
Business travelers
18 review
8.0/10
Very Good
Posted on Oct 4, 2024
Good peaceful nice hotel. Staff was nice and comfortable big rooms. It was nice
Yiu Wai Raymond
Accessible Standard Double Room
Stayed in Jun 2024
Family
10 review
9.0/10
Great
Posted on Jul 26, 2024
The cleanliess of hotel was good but its location is very close to Star City where is more suitable for children to play the games.
Guest User
Standard Double Room
Stayed in Dec 2023
Couples
2 review
9.0/10
Great
Posted on Jan 30, 2024
Absolutely Superb
Boujielou
Standard Double Room
Stayed in Aug 2024
Couples
5 review
7.5/10
Posted on Oct 17, 2024
Nice hotel, friendly staff and decent location
Zhou Mark
Standard Double Room
Stayed in Aug 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Oct 2, 2024
Great hotel with reasonable prices!
Itz
Standard Double Room
Stayed in Feb 2024
Family
5 review
10.0/10
Outstanding
Posted on Mar 10, 2024
Best place to book hotel and holidays I can’t wait to book more here
F Anjum
Standard Double Room
Stayed in Mar 2024
Couples
7 review
5.0/10
Posted on Jun 16, 2024
Had to go to reception for amenities. Towels dirty.