Holiday Inn Express Birmingham - Star City Reviews
Holiday Inn Express Birmingham - Star City
Cuckoo Rd, Heartlands Pkwy, Nechells, Birmingham, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
54 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.6
Service8.9
Cleanliness8.8
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All reviews(54)
Positive reviews(53)
Reviews with photos/video(7)
Awesome stay(17)
Clean and tidy(12)
Awesome rooms(12)
Great service(11)
Delicious breakfast(7)
Convenient parking(7)
Great location(7)
Large rooms(5)
Negative reviews(1)
Onyebuchi Egemonye
Standard Double Room
Stayed in May 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on Jun 7, 2025
The room was clean, and the staff were polite and attentive. Breakfast was good.
The carpets on the stairs and hallway could do with a change.
Sizalobuhle
Standard Double Room
Stayed in May 2025
Couple
1 review
9.0/10
Great
Posted on Jun 15, 2025
I love the breakfast, best breakfast in the whole world, nothing beats it
Diamond Dove
Standard Double Room
Stayed in Sep 2024
Business traveler
5 review
8.0/10
Very Good
Posted on Oct 29, 2024
The room was clean and the staff were amazing. The location wasn't great
Sabina
Standard Double Room
Stayed in Jan 2025
Couple
7 review
10/10
Outstanding
Posted on Feb 14, 2025
Perfect hotel for star city. Staff were really friendly especially Claudette when we checked in. Definitely would stay again.
Stephanie
Standard Double Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 28, 2025
Friendly professional staff even when it was extremely busy over breakfast
Rooms very clean and well stocked
We had to turn the room ventilation/heating off as it was warm enough for us
Great location for us - we were attending a women’s football game at Aston which was a 30 minute walk away.
Lots of eateries over the way.
The only negative I can comment on was the fact the road sign was not lit so we missed the turn off as it’s tucked down a little slip road.
We had a good stay and would definitely book it again for our next visit.
Guest User
Standard Double Room
Stayed in Jan 2025
Couple
1 review
9.0/10
Great
Posted on Feb 15, 2025
We had a nice stay and enjoyed all the amenities….our favorite part was the breakfast.
Wan Yin
Standard Double Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 4, 2025
The hotel facilities are clean and neat, services are great, members of staff are friendly. And the shower tray with seating is very considerate to the user.
Guest User
Standard Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 31, 2025
Service was good , and the staff were very cooperative and friendly.
Guest User
Standard Double Room
Stayed in Oct 2024
Couple
5 review
8.0/10
Very Good
Posted on Nov 25, 2024
Location is good but I will recommend hotel should have a tuk shop too.
Anonymous User
Standard Double Room
Stayed in Jul 2024
Couple
7 review
7.5/10
Posted on Aug 17, 2024
Good location, road works made it longer to get around. Had to go to reception to get amenities they don’t deliver to room. Food was good
Guest User
Standard Room
Stayed in Aug 2024
Business traveler
23 review
8.0/10
Very Good
Posted on Oct 4, 2024
Good peaceful nice hotel. Staff was nice and comfortable big rooms. It was nice
Yiu Wai Raymond
Accessible Standard Double Room
Stayed in Jun 2024
Family
13 review
9.0/10
Great
Posted on Jul 26, 2024
The cleanliess of hotel was good but its location is very close to Star City where is more suitable for children to play the games.