JW Marriott Jeju Resort & Spa

JW Marriott Jeju Resort & Spa Reviews

JW Marriott Jeju Resort & Spa

399 Hogeun-dong, Seogwipo, Jeju Province, 63571, South KoreaView Hotel Details
JW Marriott Jeju Resort & Spa
JW Marriott Jeju Resort & SpaJW Marriott Jeju Resort & SpaJW Marriott Jeju Resort & Spa
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JW Marriott Jeju Resort & Spa Guest Reviews

4.6/5
Great
74 review
Verified reviews
Location4.7
Amenities4.7
Service4.5
Cleanliness4.7
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All reviews(74)
Positive reviews(73)
Reviews with photos/video(40)
Friendly staff(42)
Nice sea view(13)
Well designed(12)
Classy environment(11)
Awesome rooms(9)
Tasty restaurant(6)
Tasty food(5)
Great location(4)
Negative reviews(1)
Guest User
Premium Room, 1 King Bed With Sofa Bed, Ocean View
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 2, 2023
Nice view hotel
Yuzhoudiwangqindatiancaidarenzhirenleizhifu
Family Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Twins Bunk, Oceanfront, Balcony
Stayed in Jan 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 27, 2025
This time I chose to spend my vacation at the JW Marriott Hotel in Jeju Island. The hotel is located on a beautiful cliff. The view of the sea and sky is refreshing. When I occasionally stroll along the path, the cliff scenery along the way is even more beautiful. Every step is like walking through a painting, but the road is a little far... The hotel's catering is impeccable. In the ** restaurant, I tasted the medium-rare Korean beef and tender duck leg meat. Every bite was full of rich meat aroma and exquisite control of the heat. It was memorable~ During the brunch time at the island kitchen, the dazzling seafood buffet completely conquered the taste buds. The fresh and plump king crabs and various seafood, as well as various types of cute desserts, were really happy! Especially worth mentioning is Karl from the guest service department. His service is as warm as the spring breeze. Before leaving, he learned that Jeju Island was about to usher in a rain, and he kindly gave me an umbrella, which made me feel cared for during the journey. This kind of meticulous service is one of the reasons why this hotel is so popular. This stay experience was fully satisfying in terms of vision, taste and soul.
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Guest User
Premium Room, 1 King Bed With Sofa Bed, Ocean View
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 31, 2025
This stunning resort, perched on a cliff with breathtaking views, perfectly blends the grandeur of nature with luxurious comfort. The experience of the sea view room is particularly unique, private and high-end, and every detail shows quality. The hotel’s dining experience is equally astonishing. The exquisite combination of the brunch seafood buffet takes the experience to a new level, and the addition of caviar is the finishing touch. Special thanks to Karl for his thoughtful service. He introduced the hotel's facilities to us in detail when we checked in, and called a taxi for us when we went out, making our journey more pleasant and relaxing. Whether you are looking for a quiet escape or the dual enjoyment of delicious food and beautiful scenery, this place is worth visiting again and again.
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Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room is bright and comfortable, with a great outdoor view. The modern design of the hotel is harmoniously integrated with the open and lofty natural environment. The terrace on the 8th floor feels great, and the location for watching the sunset is first-class. The nearby Olai Road Line 7 is worth a walk. In particular, the hotel's breakfast and brunch are so rich🤭In addition, the hotel staff are young and energetic, with a very good attitude, which also leaves a deep impression. Alesha Xiaochen, who received us this time, was enthusiastic and walked with the wind, and her professional ability was superb👍Overall, I feel that JW is worth experiencing.
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Yutingzhu。
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The hotel is very comfortable. The outdoor hot springs are beautiful and the restaurant is delicious. Thanks to Alesha for the super detailed introduction, she is very warm and gentle. It's a pity that the bonfire was cancelled due to the weather. I will come again next time
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Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
This stay was an unforgettable experience! The hotel is located on a cliff with a beautiful environment and excellent views, overlooking the unbeatable sea view. Whether it is the sparkling sunlight on the sea in the morning or the sunset in the evening, the scenery here is beautiful. The hotel's catering is also quite outstanding, especially the brunch and seafood buffet, the dishes are fresh and diverse, and the quality is excellent. The hardware conditions are impeccable, and the design is carefully designed and the pursuit of quality is reflected everywhere. At the same time, the service of the hotel staff is even more touching. All employees are very patient and warm, always smiling, and provide guests with thoughtful and meticulous service. Special thanks to Karl from the Guest Relations Department, who properly arranged all matters during our stay, responded quickly to our various needs and properly resolved them. His professionalism and enthusiasm made us feel at home. In short, this is a first-class hotel in terms of environment, catering and service. I hope to have the opportunity to visit again in the future!
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Guest User
Premium Room, 1 King Bed With Sofa Bed, Ocean View
Stayed in Nov 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Dec 26, 2024
This time, the stay experience at JW Marriott Jeju Island was perfect. I will come again next time. The hotel is a Korean-style building with a unique design style. It is located in the secluded city of Seogwipo. The scenery is invincible. The whole person seems to be moved by the slow and soft environment. It is a good place to relax on vacation. The catering is also invincible. It is said that catering is the main feature of this hotel. It is recommended to experience the brunch buffet of this hotel. Basically, it may be the best ingredients in Jeju Island. The seafood and meat are very fresh and delicious. Flying hog restaurant or Korean cuisine is also great. There is no obstacle in the whole stay experience. You can see Chinese service in any place. If not, you can WeChat Didi hotel Chinese staff, which is very convenient! Special praise and thanks to Karl for his positive service attitude during this period, as well as the high-quality and professional introduction of the hotel and Jeju Island. Not only did it make my stay experience perfect, but it also allowed me to experience the local culture and characteristics of the entire Jeju Island trip. Overall, JW Marriott Jeju Island is very worthwhile. The hotel's hardware, geographical location, catering, and staff quality and service are all very good, which is very suitable for vacation and relaxation. Basically, the English level of Koreans here is the highest in Jeju Island, haha
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Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The check-in experience is very satisfactory! It should be the ceiling among Jeju Island hotels... This time, I stayed at HYATT in the city first, and then stayed at JW Marriott. It was a completely different experience. (This is heaven❤️) When we checked in, there was a special person to take care of it for us. We sat and drank tea🍵 and enjoyed orange🍊^ω^ flavored chocolate. After the check-in was completed, the service staff took us to the room (the hotel's internal environment and restaurant were introduced to us) The hotel includes brunch, which is really luxurious... You can eat from morning to afternoon, champagne(^▽^)☆🍾caviar(o^з^o)💞 This time I also tried the hotel's OMAKASE, which is generally good (personally I feel that the story is better than the dishes)😁 The peanut latte at The Lounge on the 6th floor is worth trying (delicious🤩) The most important thing is that the brother who received us this time is called Karl. He is very enthusiastic, the service is very thoughtful, and of course he is also very handsome o(^▽^)o Too many details make me feel that the money is worth it.
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Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 2, 2024
It was a very good holiday experience to choose to spend it at the JW Marriott Hotel. The location of the hotel is quite invincible, facing the sea, which is very peaceful. The overall environment and culture make people relax. Although I didn’t get to experience the hotel’s high-end restaurant, the brunch at the Island Kitchen was still amazing. The service level and food were pleasantly surprised. Karl’s service was always online. He arranged everything for accommodation and travel. You can find him if you need anything. There was almost no communication barrier during the whole stay. I will definitely choose this place again when I come back to Jeju Island next time!
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Anonymous User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Aug 2024
Other
4 review
5.0/5
Outstanding
Posted on Sep 23, 2024
First of all, the hotel is very new and the hardware materials used are of very high quality. Although the price is a bit high, the service is completely worth it. There are many details that I won’t mention one by one. Special thanks to Alesha from the Chinese Guest Relations Department, who helped us solve many problems.
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Guest User
Panoramic Suite, 1 Bedroom, Balcony, Ocean View (Panorama Suite)
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 21, 2024
I stayed at the JW Marriott Resort & Spa in Jeju Island because of the Marriott brand. I am really glad that I chose the right hotel. The geographical location on the cliff reflects the invincible beauty. I soaked in the infinity pool and enjoyed the visual feast of the sky and the sea. There are also concerts in the hotel. The breakfast and lunch provided by the room package are simply too rich. The quantity is large and the quality is guaranteed. It is definitely a high-value food. Steak and lobster were arranged at the beginning of breakfast, and a seafood buffet was available for lunch. The super good stay experience also comes from the hotel's lunch service team. Kaka and his colleagues are very considerate, very professional, enthusiastic, and lively. They are always by your side to provide you with services, so that you can be worry-free throughout the whole process. Not to mention the room, it is clean, quiet, and the 180-degree sea view is really worth it
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Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 19, 2024
It's really a great value for money. First of all, although the price is not low, it's really worth it. It not only includes breakfast for two people, but also brunch for two people. You can eat from 7:30 am to 2:30 pm. Needless to say, the food is so good. The hotel has indoor and outdoor swimming pools, and there are concerts every night. It's especially suitable for leisure travel. You can stay in the hotel without going out. It's comfortable and leisurely. It's really perfect. Finally, let's talk about the service. Going to Korea basically depends on translation software, so there are special domestic service staff here. They are so kind. If you have any problems, they will help you solve them enthusiastically. They will help you solve them clearly in terms of food, accommodation and transportation. They are really very enthusiastic and comfortable. I strongly recommend it. ⭐⭐⭐⭐⭐ It's expensive for a reason. I will go to their house next time. By the way, their bread and desserts are all made by themselves, which are very delicious. I took a whole box away. The hotel and Bulgari's cooperation on washing and care are also very useful. My mother likes it very much. I plan to contact them to see if they can help mail it back to China.
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6/9
Guest User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
In order to avoid the typhoon, we took a short trip on a whim. The impression of the whole Jeju Island is that the scenery here is unique, and this hotel has raised the level of the whole Jeju Island. I am very satisfied with the appearance, facilities, catering and service of the hotel. I am very glad that they have a Chinese manager Jessica. She provided a lot of help during our stay. She introduced many characteristics of the hotel, explained the culture of the fox pool, recommended restaurants, helped to get a taxi, etc. We booked a room with an outdoor wooden barrel bath. This room type includes two meals. Breakfast is 7:00-10:30, set meal system; brunch is 10:30-14:30, buffet system. For me who wakes up late, I will not miss eating at all. Everything exceeded our expectations a lot, because the breakfast and lunch were too rich, and we wanted to eat but couldn't eat when we went out to play. We also ate at the hotel ** restaurant and Yeoumul Japanese restaurant, each of which was great. Because it is very convenient to come by plane, 1 hour, I will definitely come to check in again in winter.
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Anonymous User
Deluxe Guest King Room With Sofa Bed And Garden View
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Impression of the whole Jeju Island. The scenery here is unique, and the construction style of Seogwipo City is completely different from that of Jeju City. The service and catering are online. I met two Chinese employees, Jessica and Alesha. Thank you for providing a lot of help during our stay and introducing many characteristics of the hotel. The room includes two meals. Breakfast is 7:00-10:30, a set meal, each different staple food choice, very delicious and large, which has surprised us. The brunch that was almost ignored by us was 10:30-14:30, a buffet, which exceeded our expectations a lot. Because it was strongly recommended and included in the room, we were lucky to have eaten it. After eating, we all felt that the price performance ratio of the room price was much higher and it was worth it. Friends, don't miss it if the room is included.
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6/8
Guest User
Premium Suite, 1 Bedroom Suite, 1 King, Garden access
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The cliff hotel is beautiful and stunning. The Chinese service staff are very professional and detailed. I will come again.
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