413 Lebuh Chulia, George Town, Penang, 10200, MalaysiaSee Hotel Details
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1 night
Guest Reviews
7.7/10
Good
33 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities7.2
Service7.5
Cleanliness7.6
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All reviews(33)
Positive reviews(23)
Reviews with photos/video(14)
Negative reviews(10)
Alfred Mubarack
Standard King Room
Stayed in Jun 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jul 14, 2025
Nice hotel in Chulia street, near to a few bars and restaurants, nice night scene. The room was very spacious, there was a window but don't expect much as it's facing the alleyway. Plenty of parking for hotel guests. I'd return
Xue Yi
Deluxe Quadruple Room
Stayed in Jun 2025
Traveling with friends
1 review
7.5/10
Posted on Jul 13, 2025
This hotel is conveniently located.
Guest User
Standard King Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 31, 2025
good location
nice service
Journeyjassy
Standard King Room
Stayed in Feb 2025
Family
4 review
8.0/10
Very Good
Posted on Mar 31, 2025
Very good location, walking distance to attractions. Reasonable price.
mark chee
Standard King Room
Stayed in Jan 2025
Couple
8 review
8.0/10
Very Good
Posted on Mar 7, 2025
Hi, im very happy with the recommendation , will patronize again very soon.
6/10
Hoh Lee Cheng
Standard King Room
Stayed in May 2025
Solo traveler
9 review
5.0/10
Posted on Jun 3, 2025
poor servies
CHONG CHING
Superior Twin Room
Stayed in May 2025
Family
4 review
6.0/10
Posted on Jun 24, 2025
3 Days 2 nights stay at Chulia Mansion Georgetown
We booked 2 superior rooms for 2 nights via trip.com for Rm644.40 or Rm161.10/room/night . We checked in to Room 207 and room 215 upon arrival.
Once the door of Room 207 was opened, a bad odour full of stingy smell appeared. We did not care to take action at that moment. We went out for good food. After coming back to hotel to rest, we tried to check whereabout the smell coming from, and to take action by closing the toilet door from that moment thru the night. Sad to say, the stingy smell was still there all night long, and I could not have a good night sleep thru the night while surrounded with bad odour.
On top of that, the toilet shower rubber hose was cracked and water rushed out during our shower in day time.
The following day, I went to the lobby to tell the hotel lady, all the facts and request to change to another room. The lady checked the hotel computer system and told me that the hotel was fully booked a night before once housekeeping was done, they will give me a new room. That was roughly 12 noon. So, they tell me to go back to stay in room 207 to rest, and to wait for her call.
At 12 something , one man knocked on my door and sprayed our room 207 with air freshener, changed the hose and left.
By 1pm, I was uneasy and I went to the Lobby to follow up with the change of room. The same lady was watching something like movie her table, I asked her why nothing done to call and inform me to change to a new room. She raised her head and looked at me and said that the housekeeper informed her that there was nothing wrong with the room.
At that moment, my temper was up and I told her firmly and repeatedly that i want to change to a new room.
The next thing happened was that we were checked into room 315. We were lucky and happy that room 315 has no bad stingy smell. However, the shower hose in the room 315 was rosak then again I told the lobby about the facts.
So, moral of my stay is to follow up with the LOBBY all issues and defect in the hotel room that I feel unhappy with.
The whole purpose of the stay is to get happiness and relax by paying cash that worth the value, and not wait until check out to complain.
Last but not least, room 215 facing the street also noisy due to the sound and noise coming from motorcycle , cars and vehicles during daytime outside street, and also live band, loud music and pub. You can also hear music and live band coming from the roof of Chulia Mansion building itself.
Finally, I think if you are a light sleeper this hotel definitely is not your choice.
Khiew
Standard King Room
Stayed in Oct 2024
Solo traveler
73 review
10/10
Outstanding
Posted on Nov 12, 2024
Good place to live with, strongly recommend for this hotel location
Anonymous User
Standard King Room
Stayed in Oct 2024
Family
2 review
6.5/10
Posted on Nov 26, 2024
overall is good, location good,bedsheet dirty
Tan “陈时勉” See Min
Standard King Room
Stayed in Jan 2025
Couple
2 review
7.5/10
Posted on Feb 7, 2025
I have always been staying at this hotel which has ample parking spaces and close proximity to great local food. This year I managed to get it from Trip.com and being Chinese New Year, this hotel truly made my stay very memorable. There’s a great Bar at the roof that provides a nice view of the entire surrounding areas and witnessing Fireworks from a distance far.
Guest User
Standard King Room
Stayed in Oct 2024
Solo traveler
2 review
3.5/10
Posted on Dec 18, 2024
couldnt fit into shower. poor facilities, not very clean. not worth it but was a good location
Guest User
Superior King Room
Stayed in Nov 2024
Solo traveler
6 review
9.0/10
Great
Posted on Jan 16, 2025
Very central location.
Right in the centre of the tourist district.
zi en
Superior King Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 8, 2025
Stay for second time. Everything is good
Kong Chow
Standard King Room
Stayed in Nov 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Dec 31, 2024
good location
YONG
Standard King Room
Stayed in May 2025
Traveling with friends
10 review
7.0/10
Posted on Jun 7, 2025
As soon as I opened the door, I smelled a bad smell, which might be the smell of mop water left for too long or the mop was not cleaned. There are few parking spaces and the space is limited. It takes a little time to turn around and park. The only advantage is that it is very close to the cooked food night market stalls and can walk to some cafes and other restaurants recommended or well-received online.