Daiwa Roynet Hotel Sendai Nishiguchi PREMIER Reviews

Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed your stay. We are especially pleased to read your positive feedback regarding: * **Location:** We are conveniently situated near Sendai Station, offering easy access to shops, restaurants, and department stores. The convenience of 7-Eleven and Starbucks on the ground floor is a definite plus. * **Rooms:** We strive to provide comfortable and well-appointed rooms. Knowing that your 28" luggage fit comfortably and you had ample space is very rewarding. We appreciate you highlighting the cleanliness and modern amenities. * **Staff:** We are dedicated to providing prompt and friendly service. We're delighted to hear that our staff were able to address the hair dryer issue so quickly. We're always happy to assist our guests. * **Amenities:** We appreciate you noticing our complimentary amenities available at the lobby. Your recommendation means a great deal to us. We hope you'll consider us again for your future trips to Sendai. Sincerely, The Hotel Staff Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our perfect location and the convenience of parking. It's great to know that you found the nearby shopping streets and morning market easily accessible. However, we sincerely apologize for the cleanliness issue you encountered with the carpet in your room. Please rest assured that we take such matters seriously and will address this with our housekeeping team to ensure a higher standard of cleanliness. We also appreciate your comments regarding our front desk staff. We strive to provide a welcoming atmosphere, and your feedback will help us improve our service. Thank you once again for your valuable insights. Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you for staying at the Daiwa Roynet Hotel Sendai Nishiguchi PREMIER.We would also like to thank you again for taking time out of your busy schedule to send us your comments.It is very encouraging to hear your compliments about our staff. We are glad to hear that you liked your room.We hope that you will stay with us again when you come to Sendai. Thank you again for your stay.Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback on your recent stay. We appreciate you highlighting the positive aspects of your experience. We are pleased to hear you enjoyed the great location, just a short walk from the station, and the abundance of food and shopping options nearby. The convenience of the on-site convenience store and the self-laundry facilities are also valued amenities. We're glad you found the room spacious and clean, with a large bathroom. The provision of amenities like a microwave and drip coffee is also something we're proud of. We're particularly pleased to hear that our staff were friendly and professional, and that they were able to assist you with your luggage. It's very rewarding to know that we could be helpful in that way. Regarding the noise from the street in the evening, we understand your point. The location's proximity to restaurants does mean that there is some noise in the evenings as people are leaving after dinner. We are always striving to improve our guest experience, and we will look into ways to potentially mitigate this further in the future. We hope to welcome you back again soon. Sincerely, Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you very much for your kind words regarding our location. We are delighted to hear that you found our proximity to Sendai Station convenient for your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back on your next visit.

Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel superb and enjoyed the spacious, clean, and beautifully decorated room. It's great to know that you liked the pajamas as well! We are very sorry, but please understand that this item is not for sale. We hope to welcome you back soon for another fantastic stay! Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you very much for your stay at our hotel. We are delighted to hear your compliments about our convenient location and the restaurants in the area. We are also glad to hear that you enjoyed the 7-Eleven and Starbucks on the ground floor. Our staff will continue to make every effort to ensure that our guests have a pleasant stay. We look forward to welcoming you again. Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you for your interest in our hotel. We are pleased to hear you find our hotel's appearance quite new. Located conveniently near Sendai Station, and with a convenience store directly below the hotel, we are well-situated for exploring the city. We hope to welcome you soon! Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you very much for your stay at our hotel. We are very pleased to hear your compliments about our location. We are proud of our convenient location near the Sendai morning market and the station. We are relieved to hear that you are also satisfied with the cleanliness and size of your room. We are more than happy that you had a comfortable stay with us. We will continue to strive to improve our services to ensure your satisfaction in the future. We look forward to welcoming you again. Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you for your feedback. We appreciate you taking the time to share your experience at our hotel. We're glad you enjoyed the size of your room and the quality of our service. It's also great to hear you found the location convenient, with the morning market just downstairs. We understand that the proximity to the main road might have contributed to some noise. We are always working to improve guest comfort and are sorry if this was a disruption to your stay. We're committed to providing a peaceful environment, and we'll be looking into potential solutions to minimize noise in the future. Thank you again for your feedback. We hope to welcome you back soon. Daiwa Roynet Hotel Sendai Nishiguchi PREMIER

Response from Property: Thank you for your continued patronage of Daiwa Roynet Hotel Sendai Nishiguchi PREMIER. We are all very grateful for your many words of praise. It gives us great pleasure to provide our guests with a comfortable stay. We will continue to strive to provide an environment that satisfies our guests in all aspects, including facilities, cleaning, and service, so that we will not be complacent with your recent evaluation. Thank you for taking the time to post your review. We look forward to seeing you again soon.

Response from Property: Thank you for choosing Daiwa Roynet Hotel Sendai Nishiguchi PREMIER for the second time and for sharing your positive feedback. We are delighted to hear that you enjoyed the room layout, comfortable bed, and the amenities provided. Your compliment on our service staffs' politeness and helpfulness is truly appreciated. We look forward to welcoming you back for another wonderful stay. Warm regards, Daiwa Roynet Hotel Sendai Nishiguchi PREMIER