Staypineapple, Hotel Five, Downtown Seattle Reviews

The staff were exceptionally helpful and friendly. The hotel had a whimsical atmosphere with the pineapple theme amenities. We enjoyed the robes and how the bed was set up. All the games in the lobby were fun along with the pineapple water. We wished we had had time to use the bikes. We will be back.

This hotel was very clean, upon entering the staff was friendly and got us all checked in and up to our room quickly, which was a nice hassle free experience. Although there was little to no street parking there was ample room in the garage but the cost was a little steep at a whopping $60 per night, it was however very convenient to not have to fight for a street spot and secure piece of mind knowing our car was tucked away safe in the garage. The room itself was very spacious and the linens were wonderful, a big cozy bed with a fluffy down comforter and luxury towels in the bathroom. There were the usual mini fridge, microwave, and an in room safe. As well as a tv equipped with free WiFi. Overall we had a great nights stay and would highly recommend this hotel for an inexpensive yet lavish experience

For the price per room, it’s over charged

Friendly staff, good location. Use a digital key to access the hotel entrance at night and feel safe. But the bar never opens. And don't understand what the resort fee is for?

Easy check in. Nice location, super comfy beds. The only thing I can think of that would be a negative was the heaters were loud

Lovely hotel, eco-friendly The store clerk is very nice and explains clearly. The overall experience is very good

The hotel is in a great location, and it's easy to get to the Space Needle and Pike Place Market. The front desk staff is very nice, and there are free drinks when you check in, and there are bicycles that can be borrowed, which is very thoughtful.

Location: It is within walking distance of Pike Market and 2-3 blocks from Amazon Sphere, so if you are visiting Seattle for the first time and want to do some sightseeing, the location is not bad. However, as with most downtown areas in the US, there are homeless people and drug ******* all over the streets. In fact, during my stay, my car alarm went off late at night, so I looked down at my window and saw someone breaking my window and stealing my stuff. On the (same) way out to breakfast, I saw a large construction worker fighting with a homeless person/addict who was trying to break someone's car with a rock. I think it can be quite intimidating for women or first-time visitors to the US. If you are traveling by car, do not park on the street anywhere in downtown Seattle. Don't feel bad about paying $35-50 per day for hotel valet or parking. Hotel: It is just a regular 3-star hotel, but there are no indoor slippers that hotels usually provide. It's not easy to bring slippers to your room while traveling, but there are unnecessary game facilities in the hotel lobby and a cost-saving element of cleaning/maid service every other day, so there are no amenities that guests really need, such as indoor slippers or electric pots. Cleanliness: The bedding and towels are just average... I can't say they're dirty, but they feel like they're a bit old. The room I stayed in was on the dark side, but I could see some dust, so I thought there might be some dust in a bright environment. Service: - I arrived at 2:50 and tried to check in, but they had to wait until 3:00 to finish cleaning and gave me a room that smelled like chlorine-based cleaning chemicals. The staff didn't have uniforms and their attitudes and attitudes towards work were unstable. I paid my room fee in advance through Trip.com, but when I asked if I had to pay a security pre-authorize deposit (a prepayment for security?) equal to the room fee, they said they didn't know and paid it, saying that was how it was supposed to be. By the way, the check-in PIN number provided by Trip.com is not asked for and there is no answer even if you tell them. - The room cleaning service is not provided daily... It is not a big inconvenience if you stay for only one day because it is cleaned every other day, but it starts to become uncomfortable if you stay for 3 nights and 4 days. I called the front desk because I needed a new towel, but they didn't answer after 4 attempts, so I just used the towel I had for exercising. - Water is provided in a 1-liter aluminum can in the room for free, but after that, you have to go to the water fountain in the lobby on the first floor and refill it yourself. In my case, my housemate and I both have our own 1-liter water bottles, so it wasn't that inconvenient, but I thought it would be inconvenient for 2 people with a 1-liter water bottle. If you eat in the room without a separate drink, it seems like it would be difficult to drink 1 liter. - Check-out: I checked in early at 6:00 because I had to return the rental car (at 7), but when I told them my room number, they didn't know who I was. When I asked for my name, I told them, and they searched for it on the computer, and then they told me another person's name and asked if it was me... They asked me to show them my ID, so I gave them my ID... It felt like they were registering a new one only then... When I received the invoice and told them that I was a bit worried about their work, they suddenly made excuses saying that they had booked through Trip.com... They talked about it. After about 30 minutes, I checked out and left for the airport in a hurry. Facilities: It's a bit worse than a typical 3-star hotel. There are air hockey and board games in the lobby. It probably won't mean much to Korean travelers, but there's a water fountain so you can refill your water. The biggest advantage is that it's a garage-type parking lot with a barrier that makes it difficult for outsiders to access. This probably won't mean much if you don't have a rental car. If you're staying for 1 or 2 nights, or for a business trip or a short trip, it's probably okay, but I think it'll be uncomfortable/unsettling after 3 nights when you're done with sightseeing nearby. Personal

The place is very convenient and suitable for traveling and living.

The staff were very friendly! There were plenty of board games and arcade games in between, so I didn't get bored while waiting for check-in or check-out!

The room is too small, everything else is good

I like it because it's kind. It's nice to look around, it's nice to walk, and it's good to go here and there. If you walk a little bit, you can go to Google and there are also shops.

Pineapple water bottle and pen, very design-conscious!