Renaissance Pattaya Resort & Spa

Renaissance Pattaya Resort & Spa Reviews

Renaissance Pattaya Resort & Spa

9/9 Moo 3 Na Jomtien, Pattaya City, Sattahip District, Na Chom Thian, Chon Buri Province, 20250, ThailandSee Hotel Details
Renaissance Pattaya Resort & Spa
Renaissance Pattaya Resort & SpaRenaissance Pattaya Resort & SpaRenaissance Pattaya Resort & Spa
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1 night

Guest Reviews

8.9/10
Very Good
409 review
Verified reviews
Location9.0
Amenities8.9
Service8.8
Cleanliness9.1
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All reviews(409)
Positive reviews(382)
Reviews with photos/video(172)
Has an infinity pool(71)
Children's pool available(71)
Clean pool(71)
Great swimming pool(71)
Close to beach(71)
Delicious breakfast(60)
Nice sea view(54)
Family activities available(11)
Negative reviews(27)
Big山
Guest Room, 1 King
Stayed in May 2025
Couple
5 review
9.5/10
Amazing
Posted on Jun 18, 2025
Overall is nice The best part is the swimming pools!  Great view and big enough for customers One of them is for adult only, more quiet. Good view of sunset if in good weather
Response from Property: Dear Khun Big山,Greetings from Renaissance Pattaya Resort & Spa!Thank you for taking the time to share your feedback. We’re pleased to hear that you had an enjoyable stay and that you especially loved our swimming pools.It’s great to know that the adult-only pool provided a quiet and relaxing atmosphere, and that you were able to enjoy the beautiful sunset views — weather permitting!We truly appreciate your kind comments and look forward to welcoming you back for another memorable stay.Warm regards,Kaewfah PrayoonpatFront Office Manager
Chanita
Guest Room, 2 Twins
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 11, 2025
Awesome moment in the Hotel💖 See you next time:)
T.K.198X
Guest Room, 1 King
Stayed in Apr 2025
Solo traveler
8 review
9.0/10
Great
Posted on May 21, 2025
Good service and kind staff. I got free upgrade and the room is nice, but it is a bit older than I expected since the hotel hasn't just open in a few years ago.
Response from Property: Dear T.K.198X,Thank you for sharing your experience with us. We’re glad to hear that you appreciated our service and found our staff kind and helpful. It’s wonderful that you enjoyed the room upgrade and liked your accommodation.We also appreciate your honest feedback regarding the room’s condition. While our hotel isn’t brand new, we continuously strive to maintain and improve our facilities to ensure a comfortable stay for all our guests.Your comments are valuable to us, and we hope to have the opportunity to welcome you back again in the future, providing an even better experience.Warm regards,Kaewfah PrayoonpatFront Office Manager
Guest User
Guest Room, 2 Twins
Stayed in Jun 2025
Family
3 review
9.5/10
Amazing
Posted on Jul 20, 2025
Breakfast is really gd~ A relaxing resort at pattaya~ Nice~
Response from Property: Dear Valued Guest,Thank you so much for your kind words!We’re thrilled to hear that you enjoyed our breakfast and found the resort relaxing — that’s exactly the experience we hope to deliver. Your positive feedback truly means a lot to us.We look forward to welcoming you back to Renaissance Pattaya Resort & Spa for another enjoyable stay soon.Warm regards,Kaewfah PrayoonpatFront Office Manager
Daniel53
Guest Room, 2 Twins
Stayed in Feb 2025
Family
12 review
9.5/10
Amazing
Posted on Mar 31, 2025
We very much enjoyed our stay. We stayed at numerous hotels in Pattaya and this hotel we rank under the top 5! Will come back soon.
Response from Property: Dear Khun Daniel53,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
Anonymous User
Guest Room, 1 King
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 22, 2025
My third time at this hotel. Staffs are friendly and helpful. Location is private, attached to the quiet beach. The beach is clean. The pools are big and very clean. Overall are the best. I will definitely come back.
Response from Property: Dear Valued Guest,Greetings from Renaissance Pattaya resort & Spa!Thank you for your continued trust in staying with us! We are thrilled to hear that you enjoyed your third visit. It’s wonderful to know that our friendly and helpful staff, the private location with access to the quiet beach, and the cleanliness of both the beach and pools contributed to making your stay memorable.We can’t wait to welcome you back for another amazing experience. Thank you again for your kind words!Best regards,Kaewfah PrayoonpatFront Office Manager
Guest User
Guest Room, 1 King, Resort view, Balcony
Stayed in Jul 2025
Family
46 review
9.5/10
Amazing
Posted on Aug 13, 2025
Outstanding resort. We’re a fan of the Renaissance hotels and have stayed in them in different countries. This was a beautiful hotel, immaculately maintained. We enjoyed all the facilities and services on offer including dining at all the onsite restaurants; they’re all outstanding, and the swimming pools; the kids pool was a major hit for my son. The views and private beach were great. There’s very little we could criticize as I’m always impressed with the quality of everything at the hotel.
Wincio
Guest Room, 2 Twins
Stayed in Jan 2025
Family
3 review
9.5/10
Amazing
Posted on Feb 26, 2025
Nice place good facilities just little bit delay of check another it's fine
Response from Property: Dear Wincio,Thank you so much for choosing to stay at Renaissance Pattaya Resort & Spa and taking the time to write about your recent stay with us. I am very delighted to know that our services and facilities you experience exceeded your expectations. All of us here are looking forward to welcoming you back in the near future.With warm regards,Mesaya Ph. (Mey)Asst. Front Office Manager
Guest User
Guest Room, 1 King
Stayed in Dec 2024
Solo traveler
6 review
9.0/10
Great
Posted on Jan 19, 2025
Super good location, all the staff are very nice and helpful. Will definitely come again
Response from Property: Dear Valued Guest,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
Cervantes
Guest Room, 1 King
Stayed in Feb 2025
Business traveler
6 review
10/10
Outstanding
Posted on Apr 1, 2025
Whenever I'm in Pattaya, I always stay at the Renaissance Hotel. It's become my go-to spot over the years, and for good reason. The staff here are absolutely wonderful—always warm, attentive, and genuinely kind. It really feels like they care, and it makes a big difference. The location is another major plus. If you're someone who enjoys peace and quiet away from the chaos, this place is ideal. It's tucked away just enough to feel like a proper escape, but still close enough to everything you might need. One of my favorite parts of staying here is the beachside restaurant. It's fantastic. The food is consistently excellent, but I have to give a special mention to the pork chop—honestly the best I've had in quite some time. Perfectly cooked, flavorful, and served with care. All in all, it’s hard to beat. Highly recommended.
Response from Property: Dear Khun Cervantes,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
Wi_Issara
Guest Room, 1 King
Stayed in Jan 2025
Business traveler
18 review
8.5/10
Very Good
Posted on Feb 7, 2025
good view
Response from Property: Dear Khun Wi_Issara,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
Guest User
Guest Room
Stayed in Jun 2024
Family
1 review
4.0/10
Posted on Aug 7, 2024
The staff on the day of check-in (July 29th) was not very friendly because when I booked the room, I stated that(trip.com) I needed two double beds and two extra pillows and a quilt for each room but she said could not provide it immediately and needed to rearrange. She was impatient for that. When I entered the room, I felt it was very unclean. There was dust, hair, and stains in the room. The room lacked maintenance. It felt like I was given a room that was under maintenance. Another is better but the door hard to open. There are cracks in the door frame. Both rooms with four sagging mattresses . All six of us slept poorly. The first night, my younger son had a fever. Later, my mother, brother and I were also infected with influenza A and had a fever. The doctor thought that maybe the hotel room was not clean. I chose the hotel because I believe the brand reputation is guaranteed, but this time I was very disappointed.
Sasaswat
Guest Room, 1 King
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 15, 2025
Nice experience with family during our stay. Good facilities and service.
Response from Property: Thank you very much for taking the time to share your review of your recent stay at Renaissance Pattaya Resort & Spa.We truly appreciate your feedback and are delighted to know you chose to stay with us. It’s always a pleasure to hear from our guests, and your comments mean a great deal to our team.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay by the sea.Warm regards!Endre KissDirector of Rooms
Jon
Guest Room, 2 Twins
Stayed in Jun 2024
Family
6 review
10/10
Outstanding
Posted on Jul 21, 2024
The hotel is situated at the outskirt of Pattaya by the sea, perfect for those looking for a getaway from the bustling city. The infinity pool is spectacular with great seaview. Breakfast is also fantastic, with loads of variety. Overall, a very pleasant stay.
Anonymous User
Guest Room, 2 Twins
Stayed in Sep 2024
Family
4 review
8.0/10
Very Good
Posted on Oct 23, 2024
Fantastic panorama view
Response from Property: Dear Valued Guest,Thank you for taking the time to review Renaissance Pattaya Resort & Spa, your comments are very much valued. Thank you for your patronage and continuously support our hotel. We appreciate your positive review to our property. Our staff are trained to provide only the best guest service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Pattaya!Best Regards,Pullarp Tipprasert (Ms.) FairyRooms Division Manager