New Otani Inn Sapporo

New Otani Inn Sapporo Reviews

New Otani Inn Sapporo

1 Chome-1-1 Kita 2 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 060-0002, JapanView Hotel Details
New Otani Inn Sapporo
New Otani Inn SapporoNew Otani Inn SapporoNew Otani Inn Sapporo
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New Otani Inn Sapporo Guest Reviews

4.5/5
Great
86 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(86)
Positive reviews(85)
Reviews with photos/video(26)
Great location(22)
Awesome rooms(20)
Awesome stay(14)
Friendly staff(12)
Convenient location(8)
Negative reviews(1)
เบ้บค้าบ
Natural Comfort Floor Large Double Room Non Smoking
Stayed in Jan 2025
Travel with friends
5 review
4.0/5
Very Good
Posted on Mar 2, 2025
Good location, hotel clean but for four people is a big small in the room and then the staff cannot speak English so if you need anything, maybe you have to figure it out by yourself but all is nice
Guest User
Moderate Large Double Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Great location in center of Sapporo. on site underground parking was a great feature. Many convenience stores and dining places nearby.
Anonymous User
Moderate Triple Room
Stayed in Jun 2024
Family
2 review
3.5/5
Posted on Jul 29, 2024
The buffet breakfast is particularly good and exceeds our expectation. Overall, our stay is a nice experience although there is an 8-minute walking distance between the hotel and Sapporo Station.
ChinTe
Japanese Superior Room Non Smoking
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Cannot find hotel location with its Chinese name”漢字”-新大谷 in google maps. Suggest to put a notice on description such as please google the hotel location by “New Otani inn”
WOO JOONG
Moderate Twin Room Non Smoking
Stayed in Nov 2024
Couples
5 review
4.0/5
Very Good
Posted on Dec 22, 2024
For the price, its worth it but the rooms are outdated and dirty. The bidet was filthy. However location wise, its good.
Guest User
Moderate Triple Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 5, 2025
It is a nice hotel that cleans rooms every 3rd day of the stay.
Guest User
Natural Comfort Floor Triple Room Non Smoking
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 19, 2023
I thank you for the welcome and I will definitely come back again.
Response from Property: We look forward to seeing you again.
Guest User
Moderate Triple Room
Stayed in Jun 2023
Business travelers
3 review
3.7/5
Posted on Jul 21, 2023
Good location. The toilet is a bit old and the water a bit stuck in the bathroom.
Guech Houng San
Natural Comfort Floor Twin Room Non Smoking
Stayed in Jan 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Feb 5, 2024
Good location
Guest User
Natural Comfort Floor Twin Room Non Smoking
Stayed in Jan 2025
Family
3 review
4.0/5
Very Good
Posted on Feb 20, 2025
This is the hotel we stayed at during the Snow Festival. It's close to the festival, the clock tower, and the TV tower. The room was spacious and the bathtub was big, so we were able to relax.
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Guest User
Natural Comfort Floor Twin Room Non Smoking
Stayed in Jan 2025
Family
5 review
4.5/5
Great
Posted on Mar 2, 2025
This time I went to Sapporo to attend the Snow Festival. The hotel was conveniently located, but it was a bit difficult to drag the luggage through some semi-icy roads. On the last day, I chose to send the large luggage to the airport by express delivery, and the front desk staff was helpful.
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Anonymous User
Natural Comfort Floor Triple Room Non Smoking
Stayed in Jan 2025
Family
3 review
4.6/5
Great
Posted on Feb 11, 2025
The location is very good. You can get there through the underground passage after getting off at Sapporo Station, and you only need to walk a small part of the ground. The nearest one is Exit 22, but there is no elevator, which is not very convenient for people with luggage!
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Guest User
Moderate Triple Room
Stayed in Jan 2025
Family
51 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The hotel is a bit old, you can tell by looking at the air conditioner remote control The hotel is in a great location, about a 10-minute walk to JR Sapporo Station, not far from the TV Tower and Tanukikoji, and the price is very affordable
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6/9
JulieHsye
Deluxe Twin Room Non Smoking
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 3, 2025
There are four of us, and this room has four beds, so each person can sleep in one, without worrying about not sleeping well at night. There is also a table in the room, so the four of us can sit at the table and talk.
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Guest User
Moderate Twin Room Non Smoking
Stayed in Dec 2024
Family
20 review
5.0/5
Outstanding
Posted on Jan 28, 2025
It's very close to Sapporo Station, and it's very convenient to eat around. The hotel environment is very comfortable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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