Cross Hotel Sapporo Reviews

Nice hotel close to Jr Sapporo station. Provides baby amenities like bed guard, diaper bin. They have a list of amenities you can borrow for free and some you can rent like a baby bed. Air purifier, you can ground your own coffee. Staff were very friendly and helpful. We asked for baby amenities and extra pillows and someone brought it up. There's also car parking at the hotel for 1500yen but it was full, so they directed us to another nearby one for the same cost which you pay at check-out and not at the car park. Lounge was ok for some light snacks and drinks. The bath lounge has a nice view of Sapporo tower, but the men's bath doesn't.

Walked into the room to find tea, chocolate, and a greeting card waiting for us. Plus a room with the view of the iconic Sapporo Tower. It's the little details that make the biggest memories! Thank you, Cross Hotel for honoring our wedding anniversary! Really appreciate it. ❤️

Wonderful Japanese style breakfast, very kind Hotel staff who helped me of booking Gingiskan restaurant for me. !!

Pros: best beds! This was the 6th hotel in our month long Japan trip their firm Simmons mattresses are the best. Good public bath on the top floor with an open to sky outdoor tub. Excellent friendly staff. Little things like reprogramming the escalator to go down during check out hours, seats at the elevator lobbies, and code to access to the baths makes the stay nicer. Best prefeb bathrooms and also nicely appointed deco. Room size was bigger than your standard business chain hotel. Great location too to Sapporo Station and Odori Park. Cons: although the breakfast selection was adequate, it badly lacked variety. Everyday was the exact same items/menu. I strongly recommend that they change out 20-30% like other hotels. For this reason alone we can not stay more than 5 days. We moved to another hotel due to this breakfast issue. Overall, we would stay here again but again for not more than 4-5 nights due to the breakfast. Its a real pity because we like everything else about it. Almost a prefect score.

Very convenient location. A lot of food and shopping mall nearby. Support TV tower very near to the hotel , walk around 10 mins away.

Our room was very comfy and clean. Although it’s small we were able to comfortably keep all three luggage with us during our stay. Really enjoyed the views from the top of the hotel.

-About 10-15 mins walking distance from JR Sapporo Station, use the underground walkway in winter and go up when reaching Sapporo Fukokuseimei Koshiyama Building and the hotel is at the same block turning around the corner -Decent room, very large bathroom with separate cubicle of bathtub and toilet - the mattress is towards medium stiff aide which we felt very comfortable - The onsen at the rooftop has decent size, there is a small semi outdoor pool with open roof but still have glass window. The size is large comparing with similar range of hotels.

Cross Hotel was at a most convenient location - 8 min walk from Sapporo Station. The rooms were decent size for the price and the onsen was a lovely facility. Outside the hotel, there is a very nice matcha shop and izakaya. Very convenient when you want to just grab some food after a long flight. Nearby is the quaint Clock Tower and an office building with very good authentic sushi on the ground floor and good eateries in the underground. The service was excellent. I forgot my iPad and Miki and the hotel staff kept it for me and also delivered the iPad to the train station so I will not miss my flight. I am forever grateful to Miki and the kind gentlemen I spoke to.

Booked this hotel because 1) it was accessible via walking to/ from Sapporo Station and 2) it has a public bath within building with city view. There were also massage chairs in lounge to relax after bath.

Very good location, not far from metro, and walking distance to most attractions within the city. Comfortable room, and good cleaning policy upon request. Nice view of the city from the public bath. Amenity kit can be improved.

Location is very convenient. Walking distance to Sapporo station and Sapporo Factory

Good location, clean & have top floor hot bath facility with great night city view.

Super convenient location right behind the shopping district. Gyukatsu Motomura & Ichiran Ramen right next to the hotel. Clean & spacious room and an amazing breakfast buffet spread. Highlight recommend!

Spacious room (bugger than avg Japanese hotel), clean, public bath/ onsen till 1am, central location. Nothing much I can ask for