Suigan Reviews

The most satisfying hotel in the whole Hokkaido, all drinks are free, and the beef hot pot for dinner is great. Children can take snacks as much as they want. They will be replenished in time. I almost wanted to take all the snacks away hahahaha. It snowed heavily when I came, so beautiful!

Looking forward to staying here! It is really suitable for family travel to experience one night and two meals The room type we booked this time has a private hot spring (but you need to pay 450 yen to the hotel for the hot spring bathing when you leave). If you don't book a room with a private hot spring bath, you can also go to any hotel nearby to take a hot spring bath! Very good! (Connectable) The hotel counter staff can communicate in English and are also very friendly and cute But it is really hard to book hotel shuttles and buses, and it is also hard to get a taxi We waited for an hour for the bus to arrive at the hotel and return to Sapporo city. It's a pity that I didn't get to eat the brown sugar buns that the hotel provided for reservation this time. I tried the food sold in other restaurants and it was delicious! Friends who have gone there can make a reservation at the hotel counter and pay when checking out By the way, if you want to confirm whether the hotel reservation is successful, you can ask for help from trip.com or call a friend in Japan. The food is delicious and exquisite, but you don't have to worry about not eating enough Overall it's five stars and worth staying for one night!

The room was great, with unlimited drinks and snacks (get them yourself). It was mid-March and there was a heavy snowfall. It was very pleasant to soak in the hot springs while watching the snow. The hotel breakfast can be replaced with brunch at other stores of the same brand.

It's a small hotel with only seven rooms, and it's mainly private. It's suitable for you to bring your lover 😀

If you drive there by yourself, it would be very inconvenient to take the bus. It was around 5 pm when we arrived. It was already dark. There was no one at the front desk. Maybe there was a shortage of manpower. There was only one service staff serving us that day. We waited for 5 days. It took about a minute to see the front desk clerk. He should have gone out to get our dinner, but the service was very considerate and he even took the initiative to help us carry our luggage upstairs👍🏼. The room was large, the hot spring was very comfortable, and both dinner and breakfast were delicious. , my daughter brought a lot of self-service snacks downstairs, we all thought it was very good, you can also watch Netflix, the hygiene is also very good, there are many sweaters and bathrobes 👍🏼

Stayed in room 201, the snow view from the panoramic floor-to-ceiling window is really beautiful! There is a private hot spring in the room, and you can also go to other hot spring hotels under the same group to soak in public hot springs. One night and two meals, dinner is shabu-shabu, the quality of the meat is very good! The breakfast is Western style, a bit bland, if it is Japanese style, it would be more pleasant. Even if you don't make an appointment for the shuttle bus, it is very convenient to take the bus, but you have to check the train time in advance. Overall, it is very good~

The only downside is that there are no curtains, so you will be woken up by the light in the morning. Free beer and snacks, the hot spring is real and comes with a mineral test report. The bed is very comfortable, but one of the beds will be illuminated by the floor-to-ceiling window in the living room without curtains.

This was a very memorable experience. We stayed in room 102 in the basement, which had an indoor hot spring, sauna, and projection. One afternoon of enjoyment in the hotel was not enough. The staff are very friendly, and snacks and drinks are available at any time. I highly recommend this hotel.

Everything else is good, except that the hotel's shuttle bus to Sapporo has too few seats. I booked a week in advance but only got the outbound trip. I had to pay for the return trip on the Kappa bus. The fake-smile man at the front desk gave me a perfunctory feeling and his English was not very good. When I checked in, I asked him if he could take me to the Kappa bus station after checking out, but was rejected. I asked if he could help me book a taxi, but he refused and said that the distance was too close and there would be no car to take the order? ? Maybe the fake-smile man saw that I was unhappy, and called me again that night to say that he could send the hotel's car to take me to the station 😅 Otherwise, I would definitely give a bad review

The room is nice and the view is beautiful, but the location is a bit remote and the transportation is not convenient, and it is difficult to get a taxi. All meals in the hotel must be reserved in advance

The environment is very good, the rooms are beautiful, and the service is very satisfactory. We will definitely come again. We are very satisfied with the fact that all snacks and drinks can be taken for free👍🏻

The room is very big, which is rare in Japan. This hotel is strictly speaking the size of a B&B, with only a few rooms, no public areas, no restaurants, no services, nothing. It is just big and new. For this price, it is not worth it. People who like privacy will like it.

It’s my first time to stay in a high-end hot spring room there. Although the price is expensive, I personally think it’s worth it. The location is quiet and the environment is comfortable. Free parking is available in front of the hotel. The room is super big and the sanitary environment is very good. All the drinks in the room are available. It's free, and there is also a room in the lobby with candies, ice cream, tea and beer for free. Of course, you can only take it according to your personal needs. The two large beds are very comfortable. I want to stay here again next time.

First of all, the first thing I want to praise is that the service is so good. Because I don’t have a Japanese phone in Japan, I was worried that I wouldn’t be able to make a reservation for the shuttle bus by phone. It’s great that the hotel has opened an online reservation method not long ago, which is really a big help! Dinner and breakfast were very delicious! The room was spacious, but it met my need for privacy. The location is very quiet. The staff are very patient and attentive. Thank you very much Cuiyan and all the staff! I will visit again when I have the opportunity