No. 63 Sanya Bay Road, Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Golden Phoenix Sea View Hotel Guest Reviews
4.6/5
Very Good
8612 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(8612)
Positive reviews(8360)
Reviews with photos/video(2353)
Friendly front desk staff(1169)
Nice sea view(612)
Close to beach(598)
Great swimming pool(433)
Delicious breakfast(383)
Has an infinity pool(140)
Clean pool(46)
Has play area for children(36)
Negative reviews(252)
Guest User
Elegant Lake-view Double Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 24, 2025
It was a great hotel receptionist and their assistance were great, it was very clean and steady. We enjoyed and had a wonderful stay there. Thank you very much. Thanks to 翊翊 because although we are foreigners and we can speak Chinese, she helped us a lot using WeChat all the time before the stay and after at the hotel. 
Response from Property: 尊敬的客人您好!非常感激您給予酒店如此高度的評價和精彩的圖片展示!我們會倍加珍惜您的認可,持續提升服務品質,讓您每一次的選擇都更加值得。期待不久的將來再次為您服務,祝您生活愉快,萬事如意!
Guest User
Deluxe Sea-view Double Room
Stayed in Dec 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jan 22, 2025
海棠湾免税店穿梭巴士:很方便,不错
cdf中免海南优惠券包:very good,good loction,good room,good parking,good service
Response from Property: Dear guest: Hello! We are glad that you spent a wonderful holiday with your family and friends in the hotel and did not hesitate to share the beautiful photos. Your full score review is the best affirmation and encouragement for our service. The hotel still has many preferential activity packages. Please continue to pay attention to Golden Phoenix Sea View Hotel and look forward to your visit again!
Markus Antonius
City-view Queen Room
Stayed in Nov 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Great hotel. We enjoyed our stay very much. the location close to the ocean is perfect. Lots of restaurants in walking distance. Big clean rooms and polite staff.
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店如此全面且由衷的誇讚!您分享的精美圖片更是讓我們感受到了您在這裏度過的美好時光。能為您帶來滿意的體驗是我們最大的榮幸,我們期待着您的再次光臨,繼續為您創造更多的美好回憶!
Guest User
Premier Sea-view Queen Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The service is very good. I forgot to bring my bag but there was nothing lost and guys made a confirmation to return it to me.
Response from Property: Distinguished Guest Hello! Thank you very much for your full review and the valuable images you posted. We also hope that the staff of Golden Phoenix Seascape Hotel Sanya and this beautiful city will leave you a beautiful memory. Every service at a hotel is critical, and these little things are something we should and must do. Thank you again for your review. We will continue to provide you with a homely stay and look forward to seeing you again in the near future.
AYHAM MATTIT
Deluxe Sea-view Double Room
Stayed in Sep 2024
Family
4 review
4.0/5
Very Good
Posted on Oct 6, 2024
It was good experience, but I arrived hotel at 10:00pm they give me different room with which i booked, they said no available room and second day will give me same my booking room , i booked sea view they give me swimming pool view , staff was polite, room was clean , breakfast was suitable for Chinese not very convenient for foreigners
Response from Property: Distinguished Guest: Hello! Thank you for staying at Golden Phoenix Seascape Hotel Sanya. It is a pleasure to hear that you have highly appreciated our service and rooms. We are very pleased to hear that we will continue to maintain this warm attitude of service. With regard to breakfast, we will listen carefully to your feedback. We will strive to increase the variety and international friendliness of our breakfast options to better meet the needs of foreign guests. Thank you again for your review and look forward to your return and let us provide you with a more perfect experience.
Franek
Elegant Lake-view Double Room
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Very comfortable room with all the amenities necessary. Clean and big enough, the balcony is a great plus.
Hotel facilities are also decent, I loved the pool with a sea view.
The location is perfect, 2 minute walk to the beach. Plenty of good restaurants nearby (both Western and Asian cuisine). However the area is quite crowded so for some might feel too loud in the room.
Would definitely stay here again if I come back to Sanya.
Response from Property: 尊敬的客人,看到您的評價,我們滿心歡喜,倍感榮幸!能超越您的預期,成為您度假的心儀之選,這是對我們莫大的肯定。酒店依傍椰林海灘,位置得天獨厚,就是為了給您這樣的賓客帶來便捷與愜意。我們也期待再次與您相遇,下次光臨,我們會準備一份小驚喜喲,為您打造更難忘的度假時光。祝您生活愉快~
Sandisiwe Penelope
Deluxe Sea-view Twin Room
Stayed in May 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on Jul 3, 2024
The service was quite good, check-in was a little bit challenging due to misunderstanding about paying the deposit- it got resolved after a while- language barrier was the main issue. Nonetheless everything went well but had to call the cleaning service on the second day (no idea why it took so long for them to come through, anyways- cleaning was done). The staff at the reception is welcoming, very friendly and helpful with the luggage. All in all, the hotel is a very good spot I must say.
Response from Property: Dear guest, thank you for your love of Sanya Golden Phoenix Sea View Hotel. We will perfectly combine enthusiastic and dedicated employees, design that returns to its roots, and fast and professional service to bring guests a comprehensive sensory experience and create a home outside of home. We are pleased and proud of your affirmation. Looking forward to meeting you again and presenting you with more charming aspects of the cash phoenix! Wishing you a happy life~
Guest User
Elegant Lake-view Double Room
Stayed in Nov 2024
Couples
13 review
4.2/5
Very Good
Posted on Dec 30, 2024
Overall, we enjoyed our stay; friendly staff, and ayi was excellent. Many restaurants and activities are nearby. Great walks along the beach. Good view from the room balcony, but could not stay out long, a construction happening next door. The front desk did not completed our checkout after we turned in our keycards When we tried to checkin to our next hotel, and found that we have not released from the hotel yet. We don't understand the process, therefore it could be trip.com or the hotel fault.
Response from Property: Distinguished Guest: Hello! Thank you for staying at Golden Phoenix Seascape Hotel Sanya. I am delighted that the hotel's environment and service have been recognized by you. We would also like to thank you for your inclusion and understanding at our hotel. This trip left you with a little regret, and we will actively increase training for our staff, especially for job skills. Thank you for your valuable suggestions to us, which we know are our greatest love and help, and we will study and resolve them carefully to provide you with a more comfortable and welcoming stay and a thoughtful dining service. All the staff of Golden Phoenix Seascape Hotel Sanya look forward to seeing you again! I wish you a happy life.
Stephen
City-view Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 27, 2024
We are staying at the Golden Phoenix for 13 days .The service has been fantastic .Our housekeeper, Lin Qin is keeping the room very clean and organized. She is an excellent housekeeper.
Also like the breakfast and gym !
Response from Property: Distinguished Guest: Hello! We are honored that you chose to stay at Golden Phoenix Seascape Hotel Sanya and gave us your valuable time. It is a pleasure to know that the hotel's environment and the thoughtful service of its staff have been recognized and loved by you, and the hotel remains committed to providing a meticulous and welcoming service to every guest. I look forward to your visit again.
Guest User
City-view Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Location is just next to the beach and near many eateries. Breakfast selections are good. Taking DiDi to places are cheap. Do not take local taxi as they scam you. Highly recommend the hotel.
Response from Property: Distinguished Guest: Hello! Thank you very much for your support to Golden Phoenix Seascape Sanya, we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests, and we are honored to provide you with the best quality service. The hotel is located in the beautiful Sanya Bay coconut dream promenade coastal tourist resort, is located in Sanya City Yingbin Road and Binhai Avenue at the intersection of the prime area, the back of Sanya city center, adjacent to the three major urban transportation arteries in Sanya, convenient transportation, extending in all directions. The hotel has comfortable and luxurious rooms, Phoenix Chinese Restaurant, Amanda Western Restaurant, multi-function conference room, children's playground, gym, rooftop Internet celebrity swimming pool and other supporting facilities. Whether it's a business trip or a vacation, it's the place of choice and we really look forward to welcoming you back!
Javkhlan.B
Elegant Lake-view Double Room
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Jul 5, 2024
it was great location, very clearance, excellent services and very amenited
Response from Property: Distinguished guests: Hello! Thank you for choosing Golden Phoenix Seaview Hotel Sanya. You are definitely the biggest encouragement to us. Our hotel is honored to make you feel comfortable during your holiday. The hotel has a total of 291 rooms, most of which have a sea view, and each room has a balcony that allows you to better enjoy the beautiful sea view. At the same time, thank you for your recognition of our service, your satisfaction has given us a great encouragement. We will continue to work hard to provide you and more guests with better and warmer service. We sincerely look forward to your arrival with your family and friends! Have a nice day!
IgorSerbia
Premier Sea-view Queen Room
Stayed in Apr 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on May 3, 2024
Great hotel. Across the street from the beach. It's family friendly, and you've got a lot of things for kids. The only thing that is a bit bad is the shape of the hotel. If you take a room with a view it will probably face the pool and the other wing of the hotel, so basically everybody from the other side can see you. So it kinda lacks privacy, but it's great! 🙃 Also, it is a bit noisy sometimes, there is a construction site across the street, but it's really not that bad. Overall, I recommend it primarily to families and everybody else surely won't regret. Needless to say that everything was nice and great. The staff barely speaks English, but they're using the translation app to communicate and they are very helpful.
6/7
Response from Property: Dear guest: Hello! Thank you for your perfect review and your valuable pictures.Sanya Golden Phoenix Seaview Hotel is located on Sanya Bay Road, near Yingbin Road; Located in Sanya Bay Coconut Dream Corridor, only a hundred steps away from Haiyue Square,Perfect integration with the downtown of Sanya, enjoy the interest of food and shopping in close proximity, convenient and fast travel to the hub of the city. Home is a haven for shelter, a cozy little nest,It's a place of warmth. Love is home, the hotel has always hoped to use their own intimate and warm heart, become the home away from home in your heart, looking forward to your next home!
Dominic67
Elegant Lake-view Double Room
Stayed in Feb 2025
Solo travelers
5 review
4.0/5
Very Good
Posted on Mar 23, 2025
Great staff, but very noisy because of construction work
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
tft.18
City-view Twin Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Hotel locates at a strategic location and price is cheaper compared to the nearby hotels. The twin room is big and comfortable for two persons.
Special thanks for the daily cleaning service provided by 燕 to keep the room clean and fresh.
Response from Property: Dear guest: Hello! Thank you for your perfect review and your valuable pictures.Sanya Golden Phoenix Seaview Hotel is located on Sanya Bay Road, near Yingbin Road; Located in Sanya Bay Coconut Dream Corridor, only a hundred steps away from Haiyue Square,Perfect integration with the downtown of Sanya, enjoy the interest of food and shopping in close proximity, convenient and fast travel to the hub of the city. Home is a haven for shelter, a cozy little nest,It's a place of warmth. Love is home, the hotel has always hoped to use their own intimate and warm heart, become the home away from home in your heart, looking forward to your next home!
SAN KHYON YUCHAN
Deluxe Sea-view Double Room
Stayed in Mar 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 19, 2024
I very nice hotel, best location. I like it. Next time, I will choice this hotel again.
Response from Property: Dear guest: Hello! Thank you for your perfect review and your valuable pictures.Sanya Golden Phoenix Seaview Hotel is located on Sanya Bay Road, near Yingbin Road; Located in Sanya Bay Coconut Dream Corridor, only a hundred steps away from Haiyue Square,Perfect integration with the downtown of Sanya, enjoy the interest of food and shopping in close proximity, convenient and fast travel to the hub of the city. Home is a haven for shelter, a cozy little nest,It's a place of warmth. Love is home, the hotel has always hoped to use their own intimate and warm heart, become the home away from home in your heart, looking forward to your next home!