No.108 Wanpo Road, Haitang District, Sanya, Hainan, ChinaView Hotel Details
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La Fountain Hotel & Resort Sanya Guest Reviews
4.6/5
Very Good
878 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(878)
Positive reviews(836)
Reviews with photos/video(301)
Great swimming pool(57)
Friendly front desk staff(54)
Loved the view(50)
Delicious breakfast(42)
Has facilities for children(8)
Family activities available(7)
Excellent afternoon tea(7)
Clean pool(5)
Negative reviews(40)
Usukh0hhh
Garden-view Twin Room
Stayed in Nov 2023
Couples
2 review
4.5/5
Great
Posted on Dec 19, 2023
Service was perfectly and so kind. Interior and exterior is nice.
Buffet breakfast was few meat selections. And they had not buffet dinner.
Response from Property: Dear guests, thank you for choosing Sanya Haitang Luhu Resort Hotel and taking the time to share your experience with us. The hotel is located in Haitang Bay. Guests can play water basketball for free, feed and interact with sika deer, and other exciting and interesting activities. Thank you again for your comments and sharing of beautiful photos. We look forward to your visit again and wish you a pleasant journey!
tuvshinbat
Garden-view Twin Room
Stayed in Dec 2024
Family
3 review
2.5/5
Posted on Jan 28, 2025
Clean service is not good
Response from Property: 尊敬的賓客,感謝您下榻三亞海棠麓湖度假酒店並對我們的服務給予寶貴評價。我們對您入住期間遇到的一切不愉快深感抱歉。您所説情況我們已作記錄並與相關部門溝通跟進,會更加註重服務細節,堅決杜絕類似情形再次發生,同時我們會進一步加強培訓,在細微之處打磨服務品質。希望下次您回到酒店,可以感受到妥帖與温暖的服務,我們期待與您的下次相見!
Kukuh
Garden-view Double Room
Stayed in May 2023
Solo travelers
22 review
3.0/5
Posted on Aug 30, 2023
Large hotel but bit old
Response from Property: Dear guest, thank you so much for taking the time to share your valuable comments with us. We are grateful for your feedback and appreciate your honesty. We apologize that this stay did not meet your expectations,. Your feedback is the direction to guide us to make faster and better progress. The shortcomings of the facilities you raised have been continuously improved in our improvement plan. We look forward to welcoming you back soon and offering you a more satisfying and enjoyable stay again.. Have a wonderful journey ahead!
Olga
Garden-view Twin Room
Stayed in Nov 2022
Travel with friends
20 review
4.2/5
Very Good
Posted on Jan 10, 2023
Nice hotel on the county side
Response from Property: Dear guest, thank you for staying at Sanya Haitang Luhu Resort Hotel. It is a great honor for us to be a warm inn for your trip to Sanya. It is the responsibility of every Luhu people to provide satisfactory services to our guests. Please regard this place as your "home away from home". If you have any needs, we will do our best to help you. Your "recommendation" is our greatest affirmation and encouragement. Thank you again for your positive recognition. We will continue to work hard. Looking forward to serving you again. I wish you a happy life and good luck! !
Guest User
Garden-view Twin Room
Stayed in Jan 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The room was beyond my expectation, very clean and bright, with a view of Luhu Lake. The environment is very good, the public swimming pool is equipped with free swimming rings and arm rings, there are many safety guards, there are deep pools and shallow pools, especially suitable for bringing children to play. It is a very cost-effective choice for the holiday.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻三亞海棠麓湖度假酒店並對我們的服務給予寶貴評價。我們對您入住期間遇到的一切不愉快深感抱歉。您所説情況我們已作記錄並與相關部門溝通跟進,會更加註重服務細節,堅決杜絕類似情形再次發生,同時我們會進一步加強培訓,在細微之處打磨服務品質。希望下次您回到酒店,可以感受到妥帖與温暖的服務,我們期待與您的下次相見!
Fuyouxinsheng
Elegant 2-bed Room
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel environment is elegant and comfortable, the mountain view is beautiful and pleasant... Cost-effective. The door welcome and front desk reception services are very good, and the room was upgraded for free... It was a very good stay experience, worth recommending 👍
Original TextTranslated by Google
6/9
Response from Property: 親愛的賓客,您好!感謝您的滿分好評。您的圖片和文字都特別真摯的表達了您對三亞海棠麓湖度假酒店的認可和喜愛。非常開心酒店的美景以及我們小夥伴的服務等讓您感到非常滿意,我們非常欣喜!真誠的待客之道和服務好每一位賓客是我們不懈的追求!再次感謝您的評論,願這綻放在麓湖酒店的真誠笑容能常駐您心!祝願您生活愉快並期待您攜家人再次光臨!
Guest User
Garden-view Twin Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 28, 2025
I would like to thank the lobby manager Lin Xiangzhu for his warm reception. I felt very warm. The thoughtful service, patient introduction and answers to my questions made me feel at ease and reassured when facing the new environment. The hotel's scenery and environment are particularly good, and the New Year atmosphere is strong and warm!
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6/9
Response from Property: Hello, dear guests! Thank you very much for your evaluation. Your recognition and praise will be the greatest motivation for us to keep our original aspirations and continue to improve. Sanya Haitang Luhu Resort Hotel is built by the mountains and beside the water, with its back against Sanya’s highest peak - Zhiyuan Peak, overlooking the glittering pearl Luhu Lake and the Haitang Bay area. It is surrounded by lakes and mountains and is far away from the hustle and bustle. I hope this stay will make your trip to Sanya even better! Thank you again for your evaluation and wish you a happy life. Every one of us sincerely looks forward to your visit again with your family.
Huadengchuxia
Garden-view Twin Room
Stayed in Dec 2024
Family
15 review
5.0/5
Outstanding
Posted on Jan 24, 2025
A great value hotel, half the price of hotels near Haitang Bay, just because it is three or four kilometers away from the beach. It is also close to Linwang Night Market. But there are not many facilities for children to play.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your evaluation. Your recognition and praise will be the greatest motivation for us to keep our original aspirations and continue to improve. Sanya Haitang Luhu Resort Hotel is built by the mountains and beside the water, with its back against Sanya’s highest peak - Zhiyuan Peak, overlooking the glittering pearl Luhu Lake and the Haitang Bay area. It is surrounded by lakes and mountains and is far away from the hustle and bustle. I hope this stay will make your trip to Sanya even better! Thank you again for your evaluation and wish you a happy life. Every one of us sincerely looks forward to your visit again with your family.
Guest User
Garden-view Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Huang Junkai at the hotel front desk provided excellent service. He introduced us to the surrounding attractions warmly and attentively. Check-in was quick and he also gave us free fruit. The room was spacious with a balcony. It was a great experience. I will come again next time!
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your high praise. Your recognition and praise will be the greatest motivation for us to keep our original aspirations and continue to improve. Sanya Haitang Luhu Resort Hotel is built by the mountains and beside the water, with its back against Sanya’s highest peak - Zhiyuan Peak, overlooking the glittering pearl Luhu Lake and the Haitang Bay area. It is surrounded by lakes and mountains and is far away from the hustle and bustle. I hope this stay will make your trip to Sanya even better! Thank you again for your evaluation and wish you a happy life. Every one of us sincerely looks forward to your visit again with your family!
Guest User
Garden-view Twin Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The overall feeling is still very good, cost-effective. It is convenient to eat and travel around. Manager Luo Mengjie's service is enthusiastic, and the check-in and check-out are efficient. The room is clean and tidy, the bedding is comfortable, and the facilities are relatively complete. I will come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for sharing your pleasant time at Sanya Haitang Luhu Hotel with us and for giving us high praise for our service. We are very happy to receive your praise for the service of our staff. We will not forget our original intention and strive to do better, providing you with the most warm and meticulous service every time you visit the store. We look forward to your visit again and wish you a pleasant journey!
Anonymous User
Garden-view Double Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel is very good because there are front desk staff like Luo Mengjie! The service attitude of the lady is very good. I will definitely choose this hotel next time I come! Highly recommended!!! Ten-star praise [strong][strong][strong]
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您的滿分好評。您的圖片和文字都特別真摯的表達了您對三亞海棠麓湖度假酒店的認可和喜愛。非常開心酒店的美景以及我們小夥伴的服務等讓您感到非常滿意,我們非常欣喜!真誠的待客之道和服務好每一位賓客是我們不懈的追求!再次感謝您的評論,願這綻放在麓湖酒店的真誠笑容能常駐您心!祝願您生活愉快並期待您攜家人再次光臨!
Guest User
Garden-view Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Huang Junkai, the guy at the front desk, was warm and thoughtful in his service. If I had any questions during my stay, he would reply to me in a timely and detailed manner. He also gave me a piece of fruit during my stay, which was awesome! The hotel has beautiful scenery, is private and quiet, and is not noisy. I like the fresh air near the mountain. I will come back to Sanya next time I have time.
Original TextTranslated by Google
6/9
Response from Property: 親愛的賓客,您好!感謝您的滿分好評。您的圖片和文字都特別真摯的表達了您對三亞海棠麓湖度假酒店的認可和喜愛。非常開心酒店的美景以及我們小夥伴的服務等讓您感到非常滿意,我們非常欣喜!真誠的待客之道和服務好每一位賓客是我們不懈的追求!再次感謝您的評論,願這綻放在麓湖酒店的真誠笑容能常駐您心!祝願您生活愉快並期待您攜家人再次光臨!
Guest User
Garden-view Double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel reception service is very good. The concierge Li Shijun is very enthusiastic and proactive. He helped to open the car door, asked about the luggage, helped to take the luggage and led the front desk to check in. The service is professional. He helped to take the luggage back to the room. The hotel environment is super good, and there is also a super large swimming pool. The room is warm and comfortable, great!
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您的滿分好評。您的圖片和文字都特別真摯的表達了您對三亞海棠麓湖度假酒店的認可和喜愛。非常開心酒店的美景以及我們小夥伴的服務等讓您感到非常滿意,我們非常欣喜!真誠的待客之道和服務好每一位賓客是我們不懈的追求!再次感謝您的評論,願這綻放在麓湖酒店的真誠笑容能常駐您心!祝願您生活愉快並期待您攜家人再次光臨!
Guest User
Garden-view Double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The accommodation environment is very good. The room is clean and tidy, with complete facilities. It is as comfortable and warm as home. There are many attractions around, and you can feel the atmosphere of tourism when you go out. The waiters are warm and thoughtful, making people feel at home. Special thanks to the lobby manager Tang Yazhou for upgrading the room and the front desk Xiaoping for the enthusiastic service. A pleasant stay experience, I will come again next time
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!謝謝您與我們分享在三亞海棠麓湖酒店度過的愉悦時光,並且對我們的服務給予高度評價。很高興收到您對工作人員服務的點名表揚,我們將不忘初心努力做到更好,為您的每次到店提供最温馨細緻的服務,期待您再次光臨,祝您旅途愉快!
Guest User
Garden-view Double Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is very large, with a deer park and a large outdoor swimming pool. The rooms are spacious and comfortable, and the views are amazing. The rooms have outdoor balconies and rattan chairs, which are very comfortable for rest. Special thanks to the lobby manager Lin Xiangzhu for his thoughtful service from check-in to check-out. The stay experience is super good, highly recommended!
Original TextTranslated by Google
6/9
Response from Property: 親愛的賓客,您好!謝謝您與我們分享在三亞海棠麓湖酒店度過的愉悦時光,並且對我們的服務給予高度評價。很高興收到您對工作人員服務的點名表揚,我們將不忘初心努力做到更好,為您的每次到店提供最温馨細緻的服務,期待您再次光臨,祝您旅途愉快!