Holiday Inn & Suites San Mateo-San Francisco SFO Guest Reviews
4/5
Very Good
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(116)
Positive reviews(16)
Reviews with photos/video(3)
Guest User
Standard King
Stayed in Feb 2024
Solo travelers
25 review
3.5/5
Posted on Mar 9, 2024
Room had thin walls and flooring, could hear my neighbours. Had smell along the corridor
Guest User
2 Queen Beds Standard
Stayed in Nov 2022
Business travelers
1 review
4.5/5
Great
Posted on Dec 10, 2022
Service = Excellent!
Cleanliness = Excellent!
Lobby = Excellent!
Parking = Excellent!
Wifi, comfort, gym all excellent!
Eddy
Comm Access Standard King Room with Roll in Shower
Stayed in Mar 2023
Business travelers
26 review
4.2/5
Very Good
Posted on May 9, 2023
very clean and staff are friendly.
Guest User
2 Queen Beds Standard
Stayed in Jun 2023
Family
4 review
4.0/5
Very Good
Posted on Jul 5, 2023
Sauna was closed.
Chompunut
Standard Room
Stayed in May 2022
Couples
8 review
5.0/5
Outstanding
Posted on Jul 20, 2022
Really nice place to stay! Impressive 😃Friendly staff and convenient location.
Guest User
Two Queen Beds Room
Stayed in Nov 2021
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 31, 2021
A great place to stay with comfortable rooms and accommodating staff.
Yavuz Zaman
Two Queen Beds Room
Stayed in May 2022
Family
10 review
4.0/5
Very Good
Posted on Jul 11, 2022
Nicely located
Peaceful
Thanks
Emperatriz
Comm Access 2 Queen Standard Room with Roll in Shower
Stayed in Oct 2024
Solo travelers
20 review
4.7/5
Amazing
Posted on Nov 13, 2024
They are very friendly at this hotel. The cleaning staff is very honest and helpful.
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Simon~XU p(^_^)q
2 Queen Beds Standard
Stayed in May 2023
Family
1 review
4.0/5
Very Good
Posted on Jul 20, 2023
The facilities are old and the experience is average
There was only one staff member pushing the luggage cart. When we went, there happened to be two families checking in. The staff had no time to move our luggage, so I pushed it all by myself~~
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Guest User
2 Queen Beds Standard
Stayed in Mar 2023
Family
19 review
5.0/5
Outstanding
Posted on Apr 9, 2023
The bed is big enough, and the breakfast is safe. It's not bad. The overall facilities and equipment are still in class. Recommended
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Guest User
Standard King
Stayed in Jun 2023
Family
18 review
4.0/5
Very Good
Posted on Aug 12, 2023
This hotel stayed for 4 nights, but compared to other Holiday Inns, the service can only be said to be average, the Housekeeping is not timely enough, the front desk service is also average, the breakfast restaurant is still very good, and the order is much better than other mainland simple meals. The location is good. It takes only 30 minutes to drive to Fisherman's Wharf. Parking is difficult in San Francisco. It's good to live here and drive to the city.
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HanaSSS
Standard Room
Stayed in Jul 2022
Solo travelers
109 review
4.7/5
Amazing
Posted on Aug 9, 2022
Very good, the breakfast is in the form of coupons, which is about 15 US dollars, which is quite a feeling. There is a vending machine on the 1st floor near the back door. When you go out the door, turn left and walk along the main road. There is a cross-street bridge, and you will see a large and medium-sized supermarket.