Grand Palace Hotel Reviews

Overall decent service but would advice that this is family hotel

Not much to offer but at least it’s fairly clean and aircon works well

Good location and reasonable price.

Room is not as big as I saw in the pictures. Clean and not bad.

The hotel is clean with good services and good location near metro and bus station and market and havaiest station to aorport

Cleanless

The environment and location are OK, relatively quiet. The service is also good. There is English service

Very well located hotel, very comfortable room and very helpful staff, I highly recommend 😊

The room is not as big as Ctrip said, not 50 square meters. It is only 30 square meters at most, and it is not cleaned every day, but every other day. We went out for an exhibition, and we had to ask the front desk to clean the room again and again, otherwise they would not remember to change your towels. When we asked them at night, they said they were off work and there were no towels. The air conditioner remote control in the room had to be turned on by the front desk, and there was no separate remote control.

Yep, but I think the biggest problem is hot water. The water turns ice cold every 10 seconds and then returns to its previous state. We called the reception and they said it was normal. He couldn't lift the boilers. Be sure to ask at the entrance to see if there is a hot water outage!!!

the room was clean, but there are things that need to be replaced or fixed, because they greatly affect the overall impression! the reception is open around the clock, this is a plus, you can check in late and check out early. it is written that there is a parking lot, we additionally prescribed that we need a place for a car, but when we arrived, there was no place for us. overall not bad but could be better.

The room is big, the service is good! The hygiene is OK.

Cleaning 0

Very central, nice employees, unfortunately you had to speak to the cleaning lady every time because of the garbage and new towels.