Park Inn Palace, Southend on Sea

Park Inn Palace, Southend on Sea Reviews

Park Inn Palace, Southend on Sea

Church Rd, Southend-on-Sea, SS1 2AL, United KingdomView Hotel Details
Park Inn Palace, Southend on Sea
Park Inn Palace, Southend on SeaPark Inn Palace, Southend on SeaPark Inn Palace, Southend on Sea
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Park Inn Palace, Southend on Sea Guest Reviews

3.5/5
105 review
Verified reviews
Location3.7
Amenities3.4
Service3.6
Cleanliness3.4
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All reviews(105)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(2)
MicMic Charnata
Standard Room
Stayed in Jan 2025
Family
1 review
3.5/5
Posted on Feb 25, 2025
The location was fine and I could go shopping nearby and conveniently. However, the windows of the room (Room no. 509) were dirty and affected the view. As a whole, it was a nice room.
Adam
Standard Room
Stayed in May 2024
Family
4 review
2.7/5
Posted on Jun 9, 2024
Cleanliness of room was unfortunately not great. There was hair in the shower and dust everywhere. Charger for shaver was not working and the table light was not working. There was a room phone that was not connected so I had to phone reception using my mobile when I wanted additional pillows. Bathroom door did not close properly. There was no handwash or hair conditioner. Website states there was a vending machine when there isn’t .
Anjonono
Standard Room
Stayed in Aug 2024
Couples
8 review
4.0/5
Very Good
Posted on Sep 8, 2024
Nice and clean hotel in general. Good location.
Guest User
Standard Room with Sea View 1 Double bed
Stayed in Oct 2023
Couples
1 review
4.2/5
Very Good
Posted on Nov 24, 2023
The Hotel’s location is excellent, the Hotel was cold as only a few guests staying. There was no milk with our tea & coffee on our first day.
daniel
Superior Room with Sea View
Stayed in Jun 2023
Couples
19 review
3.2/5
Posted on Jul 28, 2023
Great location and some good aspects. The reception was responsive to complaints. However house keeping was poor and the carpets really need changing. The hotel has some good points.
Guest User
Standard Room
Stayed in Aug 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Superb reception staff and very compassionate about the situation.
Kaur Harman
Standard Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Everything is good
GibbsSusan
Standard Room
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 2, 2022
Lovely hotel and staff and the breakfast was lovely and was overlooking the sea and pier
Guest User
Standard Room
Stayed in Jun 2022
Couples
1 review
4.5/5
Great
Posted on Jul 16, 2022
Air conditioning was not working , which was bad because the whole reason we booked this hotel during this heat was for some air conditioning, but staff were nice and gave us a fan but we were still abit annoyed The door key was not good kept taking ages to work ,
Guest User
Standard Room
Stayed in Jun 2022
Couples
1 review
2.2/5
Posted on Jul 2, 2022
Terrible. We had a bad experience and the only good thing was only one night. The room was in a state. The AC was not working, the safe was broken with no numbers on it as the front page was taken off. The bed was squeaky. My partner was upset that she called the reception and asked to be moved. We were moved to another room and as we entered the room the window was left wide opened as if someone had just left. The tea spoons were filthy, the toilet seat was broken. I will not recommend this hotel to anyone. It was a lot of money for a room like that. This place need some renovations.