HI San Francisco Downtown Hostel

HI San Francisco Downtown Hostel Reviews

HI San Francisco Downtown Hostel

312 Mason St, San Francisco, California, 94102See Hotel Details
HI San Francisco Downtown Hostel
HI San Francisco Downtown HostelHI San Francisco Downtown HostelHI San Francisco Downtown Hostel
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1 night

Guest Reviews

8.2/10
Very Good
123 review
Verified reviews
Location8.4
Amenities7.9
Service8.1
Cleanliness8.4
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All reviews(123)
Positive reviews(22)
Reviews with photos/video(6)
Great location(8)
Awesome stay(6)
Negative reviews(1)
LimLianYoke
Bed In Men's 4-Bed Dormitory
Stayed in Apr 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jul 26, 2025
HI San Francisco Downtown Hostel is a fantastic budget-friendly option for travelers looking to stay in the heart of the city. The location is unbeatable, just a short walk from Union Square, public transit, and major attractions like Chinatown and the Ferry Building. The hostel is clean, secure, and well-maintained, with both dormitory and private room options. Guests often praise the friendly staff, organized activities, and free or low-cost breakfast. The communal kitchen and lounge areas encourage social interaction, making it ideal for solo travelers. Overall, it’s a lively, comfortable, and convenient place to stay in San Francisco.
6/20
Taofu Fan
Economy Private Triple Room with Shared Hallway Bathroom
Stayed in May 2025
Solo traveler
15 review
8.0/10
Very Good
Posted on Jun 18, 2025
The elevator was out of use, which made me feel bad. The stair is narrow. But the location is pretty good.
we****a74619
Bed In Men's 4-Bed Dormitory
Stayed in May 2025
Traveling with friends
64 review
2.5/10
Posted on Jun 6, 2025
Honestly not sure where to start - WOULD NOT RECOMMEND - staff: poor experience in checkin, the man at the desk couldnt understand that there is two people on the booking and wasn't excited that there was only a single payment - staff: lady working at desk hard to communicate - failed to even understand the idea of extending the room, honestly get someone more efficient/experienced - building: elevator not working (despite the fact that was supposed to be fixed by the end of may) - room: stuffy room with windows covered from outside - no light no air - room: not allowed to open window to get fresh air - bathroom: no public sinks to wash hands after using toilet - just the weird idea that poorly flowing recycled water from toilet is sufficient to rinse hands (eeek dirty) - bathroom: toilet paper all over toilets  - kitchen: electric stove and oven poor quality, taking forever to heat up. utensils dirty - kitchen: water machine broken - kitchen: discontinued breakfast due to budget savings - location: sketchy area - would not recommend!
Sarah
Bed In Women's 4-Bed Dormitory
Stayed in Apr 2025
Solo traveler
32 review
9.5/10
Amazing
Posted on May 10, 2025
Location is great. Breakfast is great. However, shower and toilet facilities should be added.
Tarik86
1 Person In 4-Bed Dormitory-Male Only (Male Only)
Stayed in Jan 2025
Solo traveler
42 review
8.0/10
Very Good
Posted on Feb 3, 2025
It’s in a good location. I stayed there for one night with no trouble at all. The only problem is that there’s no elevator, but since I was on the fourth floor, it wasn’t a big deal for me.
Peely
Private Queen Room with Ensuite Bathroom
Stayed in Aug 2024
Couple
3 review
10/10
Outstanding
Posted on Sep 19, 2024
First time at 66 years old in a hostel and amazed by how friendly everyone is and good the rooms are. We had an en-suite room with white towels, clean white bedding on a very comfortable bed, room serviced every day, just round the corner from Union Square, and all the transport links. Fabulous location, and excellent value for money. Thank you to the lovely helpers at the check in desk.
Isa in 中国
Bed In 4-Bed Female Dormitory Ensuite
Stayed in Dec 2023
Solo traveler
55 review
8.5/10
Very Good
Posted on Feb 1, 2024
Pretty good hostel. Ended up staying an extra night and was able to keep the same bed. Location is great. It’s near a lot of bus stops and Powell station.
Anonymous User
1 Person In 4-Bed Dormitory With En-Suite-Male Only (Male Only)
Stayed in Sep 2024
Solo traveler
11 review
9.5/10
Amazing
Posted on Jan 1, 2025
Very nice hostel for young traveller, everything is ead
SHANGYEN
Private Queen Room with Ensuite Bathroom
Stayed in Oct 2023
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 8, 2023
Very clean hostel with friendly staffs! Definitely will go back! Thank you so much.
Lizawati Zamri
1 Person In 4-Bed Dormitory With En-Suite-Male Only (Male Only)
Stayed in Dec 2024
Solo traveler
2 review
9.0/10
Great
Posted on Feb 6, 2025
Nice!
AYAMI
Bed In Women's 4-Bed Dormitory
Stayed in Mar 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on May 1, 2025
The cleaning staff was friendly and very tidy, so the kitchen was always clean. The shower had great water pressure, but it was a bit disappointing that it was only lukewarm in the cold mornings and evenings in San Francisco. There were a fair number of toilets and shower rooms, so no one would overlap.
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Joyce
Bed In 4-Bed Female Dormitory Ensuite (Female Only)
Stayed in Dec 2024
Solo traveler
8 review
9.0/10
Great
Posted on Jan 30, 2025
It exceeded my expectations. Although it is a bit old, the hygiene is good and the location is also very good. In short, I am quite satisfied
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Guest User
1 Person In 4-Bed Dormitory-Male Only (Male Only)
Stayed in Aug 2024
Solo traveler
2 review
6.0/10
Posted on Oct 7, 2024
It smells musty and is too old, but the sheets and mattresses are clean, the breakfast meets general needs, and it is rich in cultural atmosphere. It is suitable for young people to stay temporarily, but I also saw many elderly tourists in the hotel
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Zuojiaxindi
Bed In 4-Bed Female Dormitory
Stayed in Jun 2024
Solo traveler
39 review
10/10
Outstanding
Posted on Jul 10, 2024
Wonderful experience
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Guest User
1 Person In 4-Bed Dormitory-Male Only (Male Only)
Stayed in Dec 2024
Business traveler
3 review
10/10
Outstanding
Posted on Feb 28, 2025
Very good, good location.
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