Grand Zuri Ketapang Reviews

Response from Property: Dear Valued Guest,Warmest greetings from Grand Zuri Hotel KetapangThank you for taking the time to share your kind feedback. We’re truly delighted to know that you had a pleasant stay with us and appreciated our helpful reception team, clean rooms, comfortable bed, and enjoyable breakfast.Your satisfaction is our top priority, and your comments serve as great motivation for our team to continue delivering excellent service. We look forward to welcoming you back soon for another memorable experience in Ketapang.Best regards,Yanuar KurniawanGeneral Manager

Response from Property: Dear JP33, Warmest greeting from Hotel Grand Zuri Ketapang,Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during your stay, particularly with the room assignment and the service provided by our lobby staff.We take such concerns seriously and will address this matter with the team to ensure that our guests receive the appropriate attention and service they deserve. We are committed to improving our standards to prevent such issues from happening again.We appreciate your comments about the hotel's maintenance, and we hope that despite the setbacks, you will consider staying with us again in the near future.Best Regards,Yanuar KurniawanGeneral Manager

Response from Property: Dear our valued guest,Warmest greeting from Hotel Grand Zuri Ketapang,Thank you for sharing your review on this platform. We’re delighted to hear you had a pleasant experience at Hotel Grand Zuri Ketapang. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon. Best Regards,Yanuar KurniawanGeneral Manager

Response from Property: Thank you very much for choosing to stay in our hotel and sharing your valuable feedback. We are pleased to learn that you are satisfied with the hotel's facilities, equipment and hygiene conditions, and thank you very much for your evaluation of the breakfast. Although we don't have many breakfast options, we are glad that you were satisfied with the porridge provided. We will continue to work hard to improve our breakfast options to provide you and other guests with more choices. Thank you again for your support and we hope to provide you with better service and experience next time you visit us. Regards, Yanuar KurniawanGeneral Manager

Response from Property: Thank you for your assessment of our hotel. The entire hotel team is pleased to know that the clean and comfortable condition of the hotel can make your stay enjoyable. Hopefully with the best facilities and services that we provide, you will be pleased to come and stay again at the Grand Zuri Ketapang hotel on your next visit. Best regards, Yanuar Kurniawan General Manager

Response from Property: Dear guest, thank you for staying with us and leaving your valuable feedback. We are glad to hear that you were satisfied with your overall experience at the hotel. While we understand that our facilities may differ from domestic hotels, we always strive to provide our guests with the best service and a comfortable stay. We hope to welcome you back in the near future. I wish you the best! Yanuar KurniawanGeneral Manager

Response from Property: Dear guest, thank you very much for your feedback. We have taken note of the issues you mentioned and will take immediate measures to improve the water quality. We hope to provide you with more satisfactory services in the future. If you have any other questions or suggestions, please feel free to contact us. Yanuar KurniawanGeneral Manager

Response from Property: Dear guest, thank you very much for your affirmation and praise of our hotel. We are glad to know that you are satisfied with our service. Your support is the driving force for our continuous pursuit of excellence. We look forward to serving you again in the near future. Yanuar KurniawanGeneral Manager

Response from Property: Dear guest, thank you for your feedback on our hotel environment! We will continue to work hard to improve and provide a more comfortable stay. If you have other comments or suggestions, please feel free to tell us. We look forward to your visit again! Sincerely, Yanuar Kurniawan General Manager of Grand Zuri Ketapang Hotel

Response from Property: Thank you for your good review of our hotel. We look forward to welcoming you again with the best facilities and services during your next visit. Best regards Yanuar KurniawanGeneral Manager

Response from Property: Dear Sir/Madam Thank you for your time to give us a comment during your stay that you were happy, we have returning your mobile while your mobile was left on the chair in the lobby. It was our duty and responsible to keep and returning back all the left items guest belonging. We hope that you were happy during staying with usLook forward to welcoming you again in Grand Zuri KetapangWarm regardsIvan PrawotoGeneral Manager

Response from Property: Salam hangat dari Hotel Grand Zuri Ketapang,Terima kasih telah memilih kami sebagai pilihan utama untuk menginap selama berada di Ketapang. Kesan yang didapat setelah menginap yang dibagikan terutama untuk lokasi hotel, kondisi breakfast dan wifi, kami jadikan masukan dan motivasi untuk dapat terus menyediakan yang terbaik bagi semua tamu kami.Sekali lagi terima kasih atas rekomendasi yang diberikan, dengan senang hati kami menantikan kedatangan Bapak/Ibu kembali di Hotel Grand Zuri Ketapang di lain kesempatan.Salam hormat,Heri SukesionoGeneral Manager

Response from Property: 尊敬的貴賓您好，非常感謝您選擇入住 Grand Zuri Ketapang，並抽出寶貴時間給予我們如此高的評價。能被您稱為“吉打邦最好的酒店”，我們感到無比榮幸。我們一直致力於為每一位賓客提供乾淨舒適的環境與貼心周到的服務。您的肯定是對我們團隊最大的鼓勵。期待在不久的將來再次歡迎您的到來！祝您一切順利，身體健康！此致敬禮Yanuar Kurniawan總經理Grand Zuri Ketapang

Response from Property: 感謝您的好評. 我們很高興得知您對Grand Zuri Ketapang酒店的體驗感到滿意。我們致力於為每一位賓客提供舒適的環境、優質的服務和難忘的入住體驗。您的肯定是我們不斷努力提升服務質量的動力如果您有任何建議或特別的需求，請隨時告訴我們，我們期待您的再次光臨，讓我們為您帶來更加美好的入住體驗Yanuar KurniawanGeneral Manager