Block 9, Ruiiing Plaza, 39 Taishan Road, Chengzhong Street, Rudong County, Nantong City, Jiangsu Province, Rudong, Jiangsu, ChinaView Hotel Details
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Hilton Garden Inn Nantong Rudong Guest Reviews
9.6/10
Excellent
488 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(488)
Positive reviews(482)
Reviews with photos/video(87)
Awesome amenities(56)
Delicious breakfast(48)
Classy environment(32)
Friendly front desk staff(31)
Convenient parking(16)
Perfect for business trips(14)
Well decorated(11)
Well designed(9)
Negative reviews(6)
当代徐霞客
Garden Twin Room
Stayed in Sep 2024
Business travelers
5 review
7.0/10
Posted on Oct 4, 2024
The hotel is in a bad location. It's a long walk to the nearest business center.Worst of all, poor service!It's time to check in, but you still have to wait an hour...Because the room is not cleaned……And no one settled you for this hour!
Response from Property: Dear guest, Thanks for your sharing and comments! We are very sorry for your experience during your stay with us. Your valuable feedback is very important to us, and we will share it with the relevant departments to improve our service quality. If you have any other suggestions and comments, please feel free to tell us, we will strive to improve our service!
Miroslav
Garden Queen Room
Stayed in Aug 2024
Business travelers
16 review
9.5/10
Amazing
Posted on Sep 14, 2024
Clean, quiet, comfortable.
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
当代徐霞客
Garden Twin Room
Stayed in Sep 2024
Business travelers
5 review
4.5/10
Posted on Oct 4, 2024
This hotel seems to have nothing to do with Hilton.Poor location! Poor service!No business centers!Worst of all, the nearby building is still being renovated...
Response from Property: Dear guest, Thanks for your sharing and comments! We are very sorry for your experience during your stay with us. Your valuable feedback is very important to us, and we will share it with the relevant departments to improve our service quality. If you have any other suggestions and comments, please feel free to tell us, we will strive to improve our service!
Kaleena Nataly
Garden Queen Room
Stayed in Feb 2025
Business travelers
9 review
8.0/10
Very Good
Posted on Mar 19, 2025
overall stay was fantastic
Response from Property: 尊敬的客人,您好!非常感謝您抽出寶貴的時間對於您在我們酒店的入住體驗進行分享。我們一直秉承着客户第一的價值觀。我們很高興南通如東希爾頓花園酒店和團隊給您留下了美好的印象,您的評論是對我們每一位酒店員工的鼓舞。再次感謝您的評論,期待您再次光臨!
Crowley
Superior Double Room
Stayed in May 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jun 14, 2024
Nice reception, serious for security, gym was great. staff very helpful
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
Birte
Garden Queen Room
Stayed in Nov 2024
Business travelers
14 review
10.0/10
Outstanding
Posted on Jan 20, 2025
Good hotel with good breakfast
Response from Property: 感謝您選擇入住我們酒店! 我們很高興能為您帶來愉快的入住體驗,也衷心感謝您的支持!這裏也特別提醒您,酒店已設定新的停車規則:停車場雖依然為免費使用,但需到前台掃碼輸入車牌號碼後方可免費出場。希望這能為您的出行帶來更多便利!期待您的再次光臨,我們將繼續為您提供貼心的服務!
Guest User
Garden Queen Room
Stayed in Jun 2024
Solo travelers
1 review
8.0/10
Very Good
Posted on Jul 28, 2024
very good
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
21 review
8.5/10
Very Good
Posted on Dec 19, 2024
I came to Rudong on a business trip this year and tried this newly opened hotel. The biggest shortcoming of the hotel is its poor location. It is 3 kilometers away from the city center and there is only one ********* snack bar nearby, making it inconvenient to eat.
However, the room is spacious and the facilities are modern. I like the lighting design of the room. Although the breakfast selection is not too many, the ingredients are very fresh. Anyway, I think it is a plus.
What I was dissatisfied with about the service was that on the afternoon of the first day, a staff member opened the door and entered the room without knocking. He was working on a big project in the bathroom at that time. I didn’t meet him and only heard the sound of opening and closing the door and talking. If it had been a female guest. It's a big accident.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and sharing your valuable feedback! We are delighted that you appreciated the spacious rooms, modern facilities and fresh ingredients at breakfast, which encourages our hotel's efforts. We are deeply sorry about the service issues you mentioned. The hotel has always attached great importance to the privacy and safety of its guests. We will conduct inspections and training for relevant departments to avoid similar situations from happening. Once again, we sincerely apologize and thank you for your important comments during this process. In addition, the hotel is only a 3-minute drive from Xirun City, a comprehensive commercial plaza, with abundant shopping and dining options. You can get surrounding guides at the hotel front desk, which can bring you more convenient choices for your travel. Your opinions are very important to us. We will continue to work hard to continuously improve service quality and look forward to bringing you a more pleasant stay experience. Thank you for your support and understanding, and we look forward to your visit again!
Guest User
Garden Queen Room
Stayed in Nov 2024
Business travelers
28 review
10.0/10
Outstanding
Posted on Dec 12, 2024
The breakfast location also has Christmas decorations, so cute!
Then, Hilton’s cleaning products are really useful. I want to know where to buy them (。ì _ í。)
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your sharing and review! We are very happy to hear that you enjoyed our overall service. We look forward to your next stay. We are also happy to tell you that our underground parking lot and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us and we will definitely work hard to improve and adjust.
Guest User
Garden Queen Room
Stayed in Dec 2024
Business travelers
23 review
10.0/10
Outstanding
Posted on Jan 9, 2025
The room was clean and tidy,
The hygiene situation is very good, the environment is also good, and the staff service is also in place!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share your experience at our hotel. We have always adhered to the value of customer first. We are glad that Hilton Garden Inn Nantong Rudong and the team have left a good impression on you. Your comments are an encouragement to every one of our hotel staff. Thank you again for your review and we look forward to seeing you again!
YiyiSL
Garden Queen Room
Stayed in Nov 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Dec 30, 2024
It's very nice here. The room is comfortable and the breakfast is rich. It's worth staying here.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share your experience at our hotel. We have always adhered to the value of customer first. We are glad that Hilton Garden Inn Nantong Rudong and the team have left a good impression on you. Your comments are an encouragement to every one of our hotel staff. Thank you again for your review and we look forward to seeing you again!
Guest User
Garden Queen Room
Stayed in Nov 2024
Travel with friends
2 review
9.0/10
Great
Posted on Dec 13, 2024
The room is very clean, the layout is reasonable, check-in is quick, there are plenty of parking spaces in the underground garage, and the hotel's service attitude is good! Will continue to stay.
Original TextTranslated by Google
Response from Property: Dear, every guest is not just a guest to us, but also an indispensable confidant. Thank you for your perfect praise. All our friends are very happy! Meet the most beautiful you, brew the sweetest honey in my heart, just to become the number one in your heart!
Guest User
Garden Queen Room
Stayed in Nov 2024
Business travelers
37 review
10.0/10
Outstanding
Posted on Dec 8, 2024
Very new hotel, the rooms are very nice. But the breakfast still has a lot of room for improvement. Maybe there were too many people when I went there. There is a canteen on the first floor, which sells snacks, tobacco and alcohol, and there is a self-service boiling water and ice machine next to it.
Original TextTranslated by Google
Response from Property: Thank you for your valuable feedback! We are very pleased that you were satisfied with our room and that you noticed some of the hotel's facilities. Regarding the breakfast part, we will seriously consider your opinions and continue to optimize our future services to provide a better experience. We look forward to your next visit and providing you with a more perfect stay experience!
Xiyuxin
Garden Queen Room
Stayed in Sep 2024
Family
49 review
9.0/10
Great
Posted on Dec 22, 2024
Very average. I originally had expectations for Hilton, but I was really dissatisfied with the result. The breakfast was also very average. I will not choose it in the future. At the same price, Narlan is more worth it.
Original TextTranslated by Google
Response from Property: Thank you for choosing Hilton Garden Inn Nantong Rudong and taking the time to share your stay experience. We are deeply sorry for the breakfast issue you mentioned. Our breakfast varieties include beef noodles, wontons, porridge, soup, various hot dishes, cold dishes, bread, milk, soy milk, etc., aiming to provide each guest with a variety of choices. We will further pay attention to the taste and update of meals to ensure that we can meet the needs of more guests. Your feedback is taken very seriously and we will continue to work hard to improve service quality. We look forward to having the opportunity to provide you with a better accommodation experience in the future. I wish you a happy life and smooth work!
Xiaofeng78
Garden Queen Room
Stayed in Nov 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on Dec 27, 2024
Relatively new, refreshing and refreshing, the first choice for business
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share your experience at our hotel. We have always adhered to the value of customer first. We are glad that Hilton Garden Inn Nantong Rudong and the team have left a good impression on you. Your comments are an encouragement to every one of our hotel staff. Thank you again for your review and we look forward to seeing you again!