Hilton Garden Inn Nantong Rudong

Hilton Garden Inn Nantong Rudong Reviews

Hilton Garden Inn Nantong Rudong

Block 9, Ruiiing Plaza, 39 Taishan Road, Chengzhong Street, Rudong County, Nantong City, Jiangsu Province, Rudong, Jiangsu, ChinaSee Hotel Details
Hilton Garden Inn Nantong Rudong
Hilton Garden Inn Nantong RudongHilton Garden Inn Nantong RudongHilton Garden Inn Nantong Rudong
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1 night

Guest Reviews

9.5/10
Outstanding
598 review
Verified reviews
Location9.4
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(598)
Positive reviews(590)
Reviews with photos/video(138)
Delicious breakfast(57)
Classy environment(38)
Friendly front desk staff(35)
Perfect for business trips(21)
Convenient parking(18)
Well decorated(12)
Excellent room layout(7)
Tasty restaurant(6)
Negative reviews(8)
当代徐霞客
Garden Twin Room
Stayed in Sep 2024
Business traveler
5 review
7.0/10
Posted on Oct 4, 2024
The hotel is in a bad location. It's a long walk to the nearest business center.Worst of all, poor service!It's time to check in, but you still have to wait an hour...Because the room is not cleaned……And no one settled you for this hour!
Response from Property: Dear guest, Thanks for your sharing and comments!  We are very sorry for your experience during your stay with us. Your valuable feedback is very important to us, and we will share it with the relevant departments to improve our service quality. If you have any other suggestions and comments, please feel free to tell us, we will strive to improve our service!
Miroslav
Garden Queen Room
Stayed in Aug 2024
Business traveler
19 review
9.5/10
Amazing
Posted on Sep 14, 2024
Clean, quiet, comfortable.
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
当代徐霞客
Garden Twin Room
Stayed in Sep 2024
Business traveler
5 review
4.5/10
Posted on Oct 4, 2024
This hotel seems to have nothing to do with Hilton.Poor location! Poor service!No business centers!Worst of all, the nearby building is still being renovated...
Response from Property: Dear guest, Thanks for your sharing and comments!  We are very sorry for your experience during your stay with us. Your valuable feedback is very important to us, and we will share it with the relevant departments to improve our service quality. If you have any other suggestions and comments, please feel free to tell us, we will strive to improve our service!
Kaleena Nataly
Garden Queen Room
Stayed in Feb 2025
Business traveler
10 review
8.0/10
Very Good
Posted on Mar 19, 2025
overall stay was fantastic
Response from Property: 尊敬的客人,您好!非常感謝您抽出寶貴的時間對於您在我們酒店的入住體驗進行分享。我們一直秉承着客户第一的價值觀。我們很高興南通如東希爾頓花園酒店和團隊給您留下了美好的印象,您的評論是對我們每一位酒店員工的鼓舞。再次感謝您的評論,期待您再次光臨!
Crowley
Superior Double Room
Stayed in May 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jun 14, 2024
Nice reception, serious for security, gym was great. staff very helpful
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
magurodon
Garden Queen Room
Stayed in Nov 2024
Business traveler
18 review
10/10
Outstanding
Posted on Jan 20, 2025
Good hotel with good breakfast
Response from Property: 感謝您選擇入住我們酒店! 我們很高興能為您帶來愉快的入住體驗,也衷心感謝您的支持!這裏也特別提醒您,酒店已設定新的停車規則:停車場雖依然為免費使用,但需到前台掃碼輸入車牌號碼後方可免費出場。希望這能為您的出行帶來更多便利!期待您的再次光臨,我們將繼續為您提供貼心的服務!
Guest User
Garden Queen Room
Stayed in Jun 2024
Solo traveler
1 review
8.0/10
Very Good
Posted on Jul 28, 2024
very good
Response from Property: Dear guest, Thanks for your sharing and comments! We are very pleased to hear that you like our overall service. We look forward to your next coming. In addition, we are pleased to tell you that our underground parking and robot services have also been launched. If you have any suggestions and comments, please feel free to tell us, we will strive to improve our service!
Guest User
Garden Queen Room
Stayed in Apr 2025
Solo traveler
14 review
10/10
Outstanding
Posted on May 25, 2025
I used to stay at Junlan Hotel. The rooms I got the last few times were very bad. It wasn't fully booked, so what if I got a better room? It was not generous at all. This time I decided to stay at Hilton Garden Inn. The price was cheap, the room was very good, and the service was also very good.
Original TextTranslated by Google
Response from Property: 感謝您的認可和分享!我們很高興這次在希爾頓花園酒店的入住體驗讓您感到滿意。不論是房間的舒適度還是服務的細節,我們始終希望帶給每位賓客賓至如歸的感受。期待您今後常來,我們會一如既往,歡迎回家!
2027065563
Garden Twin Room
Stayed in Apr 2025
Traveling with friends
53 review
8.0/10
Very Good
Posted on May 17, 2025
Convenient transportation, good environment, new hotel, good service, relatively new facilities. ! A hotel worth staying in! Good value for money! Nice place, many restaurants to eat in!
Original TextTranslated by Google
Response from Property: 感謝您的認可與支持!我們很高興您對酒店的地理位置、環境和服務都感到滿意。作為新酒店,我們始終致力於為每一位賓客提供舒適整潔的入住體驗。周邊餐飲豐富,出行也十分便利,歡迎您常來入住,期待再次為您服務!
Guest User
Garden Queen Room
Stayed in Apr 2025
Family
5 review
6.5/10
Posted on May 3, 2025
I came here for the Hilton brand, but was disappointed. First of all, the reservation had a note in advance: no last room, better to give a bed guard if you have children. When checking in, there was no explanation, so I thought everything would be done as requested, but I didn't expect to be given the last room! There was no bed guard either! Because my family felt tired and didn't want to run up and down again, we stayed for one night, but I felt uncomfortable anyway! Your hotel treats the guest's note as air, right? Because it is the last room, there are windows on both sides, and the room will be relatively brighter the next morning, because the curtains on both sides are transparent, which is torture for me who has high requirements for sleep quality! Forced me to wake up very early! Before leaving, I found out that the 15th floor where we lived was actually a confinement center? ? I'm really curious, mothers who live here don't worry about the mixed flow of people coming and going? No one reminded me whether I needed to register my license plate when I checked out. Since most of the people staying in the hotel are tourists, they will drive here. Don't they have any experience in this service? Let's talk about the room: there are no baby supplies (slippers, toothbrushes)! There is no clothes basket to put used bath towels! ! The air conditioner in the room is loud and cold. It was set to 26 degrees before going to bed, and it was 24 degrees in the room overnight!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住南通如東希爾頓花園酒店,並抽出時間反饋入住體驗。對於此次未能滿足您的個性化需求,我們深表歉意。關於房型及小童設施的問題,我們非常重視您在訂單中備註的特殊要求。由於節假日期間房態緊張,未能妥善安排並提前溝通,確實是我們服務中存在的疏忽。後續我們將加強前台在入住前的提醒和內部協調,提升響應效率。關於窗簾遮光、空調設定、車輛訊息登記等細節問題,我們也已進行全面自查並將優化相應流程。有關樓層用途的疑問,我們在此也一併説明:15樓部分區域為對外租賃空間,與酒店運營區域相互獨立,並不影響賓客正常入住體驗。我們誠摯感謝您的反饋,您的寶貴意見將幫助我們持續提升服務品質。也希望未來有機會再次為您提供更貼心、舒適的入住體驗。祝您一切順利,生活愉快!
jianghuan0206
Garden Queen Room
Stayed in Mar 2025
Business traveler
67 review
10/10
Outstanding
Posted on Apr 22, 2025
The hotel is very comfortable to stay in. The location is quiet and the environment is good. I went to have breakfast at 9 o'clock and there was nothing left.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of the hotel environment and comfort, and we are very sorry that the breakfast experience did not meet your expectations. We will communicate your feedback to the restaurant in a timely manner, further optimize the speed of replenishment and supply rhythm, and strive to ensure that every guest can enjoy a rich and fresh breakfast. Looking forward to your next visit, we will continue to work hard to bring you a better stay experience!
Guest User
Garden Queen Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 7, 2025
The room was very clean. We booked in advance and the child's bed was already made when we arrived. This was very considerate compared to other hotels that only started to prepare after arrival. The service staff was also very polite. The stay experience was worth the money.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Hilton Garden Inn Nantong Rudong! We are glad that you like the fresh layout and clean environment of our room, which is the quality standard we have always adhered to. We hope that every guest can feel warm and comfortable during their stay. We look forward to your visit again, and we will continue to provide you with a high-quality stay experience!
rayray606
Garden Twin Room
Stayed in Feb 2025
Family
22 review
10/10
Outstanding
Posted on Mar 30, 2025
The room is large and beautifully decorated, with a canal view from the window. The service is considerate, my mother is old, and the waiter helped her in and out. At 9pm, there is a free supper on the 30th floor, the Yangchun noodles and millet porridge are delicious, and the price-performance ratio is very high.
Original TextTranslated by Google
Response from Property: Dear, every guest is not only a guest to us, but also an indispensable confidant. Thank you for your high praise, all our friends are very happy! Meet the most beautiful you, brew the sweetest honey in my heart, just to be the first in your heart!
Guest User
Garden Queen Room
Stayed in Feb 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 9, 2025
It was a very satisfying stay. The living experience was more convenient and comfortable. Every facility was exquisite and practical. The room was very clean and the room service was always provided in time. The front desk service was very thoughtful. I was staying with my children. Celine, the front desk staff, prepared enough children's equipment for the children during the check-in process. She was very attentive. The breakfast was rich in variety and delicious, meeting the taste needs of different people. It is especially worth mentioning that the sugar desserts here have a delicate taste, sweet but not greasy, which makes people have endless aftertaste. The service team is even more professional and thoughtful. From check-in to check-out, they always maintain a warm and meticulous service attitude. Hilton Garden Inn is undoubtedly my ideal choice for accommodation!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share your experience in our hotel. We have always been adhering to the value of customer first. We are glad that Hilton Garden Inn Nantong Rudong and the team have left you a good impression. Your comments are an encouragement to every one of our hotel staff. Thank you again for your comments and look forward to seeing you again!
foxosa
Garden Queen Room
Stayed in Jan 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Feb 2, 2025
The room is very comfortable, the facilities are very new, and the stay experience is very good. The front desk service is warm and the breakfast is also good. You can also bring your pet. Overall it is perfect ~ I will choose Hilton Garden next time ~
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay in our hotel! We are very happy to bring you a pleasant stay experience, and we sincerely thank you for your support! Here we would like to remind you that the hotel has set new parking rules: although the parking lot is still free to use, you need to scan the code at the front desk and enter the license plate number before you can leave for free. I hope this will bring more convenience to your travel! Looking forward to your visit again, we will continue to provide you with thoughtful service!