APX Parramatta Reviews

Response from Property: Dear Sal,Thank you for sharing your feedback with us. We're glad to hear that you found our service good and appreciated the efficient check-in process despite the reception being closed upon your arrival.However, we are very sorry to learn about the issue you encountered with cockroaches in the toilet. This is certainly not the standard we strive to maintain, and we will address this matter urgently.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

Response from Property: Dear User,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the quiet area, the room, and the convenience of public transport to the city center.We apologize for the inconvenience you experienced with the reception service and the pool size not meeting your expectations. Your comments are valuable to us, and we will address these issues to improve our services.We hope to welcome you back in the future for an even better stay.Regards, APX Parramatta

Response from Property: Reply from the property:Dear Guest, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta

Response from Property: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards,Chester

Response from Property: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Chester

Response from Property: When you make a booking at APX Hotels Apartments, a pre-authorization of credit and/or debit cards is required upon check-in. This is to ensure that there are sufficient funds available to cover the total cost of your stay, along with an additional amount to secure potential incidental expenses such as room service, minibar usage, or damages.The pre-authorization places a temporary hold on your credit card, confirming that it has the minimum funds necessary to cover any costs incurred during your stay.Once you check out and settle your final bill, APX Hotels Apartments will proceed to charge you for the actual expenses related to your stay. Subsequently, any excess funds held for security purposes will be released.The timing of this release depends on the guest's bank and card issuer. APX Hotels Apartments can only request the release, as the actual process is undertaken by the bank. Typically, most banks lift the authorized security hold within 5 business days after your check-out. However, the exact timing may vary based on the bank's and card issuer's policies and procedures.

Response from Property: Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

Response from Property: Thank you for sharing your feedback about your recent stay. We're pleased to hear the advantages you experienced, including the clean and well equipped room. We sincerely apologize for the inconveniences you faced. We take your concerns seriously and will address them promptly. We'll review our procedures to ensure that our guests has a smooth check in process. Your feedback is crucial to our continuous improvement, and we appreciate your understanding. If there's anything else you'd like to address or discuss, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for an improved stay in the future.

Response from Property: Dear Mufanv587, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

Response from Property: Dear Guest User, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay and found the room to be large, comfortable, and clean. It's great to know that you appreciated the sound insulation and the complete equipment, including the separate washing machine and dryer, as well as the fully equipped kitchen with a dishwasher, oven, and microwave.Your positive feedback means a lot to us, and we look forward to welcoming you back for another perfect stay.Regards, APX Parramatta

Response from Property: Dear Nanfangdahaoge, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

Response from Property: Dear LZX, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta