Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.0
Service8.3
Cleanliness8.3
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All reviews(106)
Positive reviews(9)
Reviews with photos/video(2)
ADHD_
Accessible King Room with Roll in Shower
Stayed in Jun 2025
Business traveler
35 review
9.5/10
Amazing
Posted on Jul 26, 2025
Very clean and nice hotel, great location in Rochester and very helpful staff. I would recommend to anyone, especially traveling with pets.
Norman Jack
King Room
Stayed in May 2025
Couple
13 review
9.5/10
Amazing
Posted on Jun 24, 2025
Friendly and helpful front desk staff. The room was great, but the shower could be better designed. It is almost impossible to turn on without getting wet with cold water.
Christina Ch.
King Room
Stayed in Oct 2024
Traveling with friends
18 review
8.0/10
Very Good
Posted on Nov 26, 2024
The Hyatt Hotel is right next door, so I got confused about the entrance. The staff is friendly, but it's far from downtown, so I didn't go there much. It's a good value hotel.
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gz624
King Room
Stayed in Sep 2023
Couple
64 review
10/10
Outstanding
Posted on Oct 22, 2023
The hotel is in the city center. The rooms are clean and tidy. The facilities and environment of the hotel are quite good. It is a very cost-effective hotel. There are quite a lot of various restaurants around.
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Jacob the Great II
Two Queen Room
Stayed in Jul 2024
Family
85 review
10/10
Outstanding
Posted on Aug 28, 2024
The room is large and comfortable
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Guest User
Mobility Accessible Two Queen Room with Roll in Shower