Fortune Park Jps Grand Rajkot - Member ITC Hotels' Group Reviews
Fortune Park Jps Grand Rajkot - Member ITC Hotels' Group
150 Feet Ring Road, Circle, near Mavdi, Rajkot, Gujarat, 360004, IndiaView Hotel Details
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Fortune Park Jps Grand Rajkot - Member ITC Hotels' Group Guest Reviews
8.8/10
Very Good
73 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.8
Service8.8
Cleanliness8.8
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All reviews(73)
Positive reviews(47)
Reviews with photos/video(3)
Negative reviews(1)
Allison
Fortune Club Room Non smoking
Stayed in Sep 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on Oct 11, 2024
Hotel is located approximately 45min away from airport.
Room is clean and spacious, comes with bottled water for consumption.
Did not get to try to food at the restaurant unfortunately.
Adrian.wang
Deluxe Room
Stayed in Aug 2024
Business travelers
13 review
10.0/10
Outstanding
Posted on Sep 15, 2024
Good good good good Good good good good Good good good good good
MUKESHGUPTA
Standard King Room Non smoking
Stayed in Apr 2024
Business travelers
3 review
9.5/10
Amazing
Posted on May 30, 2024
Food can be improved as in can be made more tasty . LIKE TAJ
SIVAKKUMAR RAMACHANDRAN
Deluxe Room
Stayed in Nov 2023
Business travelers
1 review
5.0/10
Posted on Dec 24, 2023
I stayed at this hotel for a few days and was very disappointed with the experience.
The facilities at the hotel were not good. I had to call for basic amenities like a shaving set and shoe polish. There was no hot water in the evening and at night during this winter session, which was very inconvenient. I also received unnecessary calls from the spa to my hotel room.
The food at the hotel was also not good.The breakfast area was too small.
Overall, I would not recommend staying at Fortune Hotel, Rajkot.
Guest User
Deluxe Room
Stayed in Jan 2024
Business travelers
37 review
10.0/10
Outstanding
Posted on Mar 20, 2024
I like their breakfast. Friendly staff also
차형
Fortune Club Room Non smoking
Stayed in Apr 2023
Business travelers
8 review
10.0/10
Outstanding
Posted on May 24, 2023
There were no inconveniences during my stay, and I think I had a pretty good time.
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Guest User
Deluxe Room
Stayed in Oct 2023
Family
50 review
10.0/10
Outstanding
Posted on Jan 17, 2024
Very good service
Original TextTranslated by Google
Maulik P
Stayed in Nov 2024
Family
6.0/10
Posted on Dec 22, 2024
The rooms are decent and clean. Most of the staff is very courteous and approachable. Reason for 3 stars has to do with few things- asking me to find the other hotel room key which they need back before I could check out. I can’t remember the last time a hotel asked for their key card from me anywhere else in the world. I did give back one of the room keys I had on hand and the other one was either placed somewhere is room by my kids or returned, not sure. Secondly, their restaurant was closed I assumed due to timing and waited for their opening time, but then staff looked at us weirdly, however we didn’t realize it was permanently closed. And I can guess why because the food quality is mediocre at best in the hotel for breakfast or dinner at their other common restaurant. Highlight was seeing the bats from the cricket team. Wife wanted me to add that there were no wash clothes in bathroom. Staff is trying hard, but may need improved leadership to make a big difference from changing few small habits that can really impact a guest experience.
Response from Property: Dear Guest, Greetings from Fortune Park JPS Grand, Rajkot! Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you found our rooms decent and clean and that most of our staff was courteous and approachable. We sincerely apologize for the inconveniences you experienced in some areas during your stay. May I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection our normal services. We look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Amit Sangani General Manager Fortune Park JPS Grand Rajkot
Fearless49604858811
Stayed in Jan 2025
Travel with friends
8.0/10
Very Good
Posted on Feb 22, 2025
Hello I was come for dinner in restaurant Buffet was very nice. Also very nice food and good staff also the team is very nice and ready for help. Restaurant was clean and all staff maintain hygiene . Mital's service was very good. She was very helpful. Thanks to Mital for excellent service
Response from Property: Dear Guest, Greetings From Fortune Park JPS Grand Rajkot!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Fortune Park JPS Grand. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements. Regards, Amit Sangani General Manager Fortune Park JPS Grand Rajkot
Suraj M
Stayed in Jan 2025
Family
6.0/10
Posted on Feb 9, 2025
Stayed twice at this hotel recently. Rooms are okay, but service could be better. Reception: We were checked in twice by Kanchan, she was honestly one of the most miserable people I've ever met. I almost wanted to ask her why she couldn't smile... Rooms: Comfortable, as expected from a city hotel. Amenities: Small pool area and sun loungers. Gym was fairly well equipped. Business centre from what I could tell was chargeable, not what I expected. Food: Not that great, and service was very slow.
Response from Property: Dear Guest, Greetings From Fortune Park JPS Grand Rajkot! At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Fortune Park JPS Grand Rajkot While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Amit Sangani General Manager Fortune Park JPS Grand Rajkot
lagowalajigar
Stayed in Jun 2024
Business travelers
10.0/10
Outstanding
Posted on Jul 21, 2024
It Was excellent stay, staff & service boy’s behaviour was good, nice food, genuine response from all, pleasant and quiet atmosphere, cleanliness was nice and hygienic, connectivity, location was excellent, rooms are well maintained and interior was excellent, overall I rate it as excellent
Response from Property: Dear Guest, It was a pleasure having you stay with us at Fortune Park JPS Grand, Rajkot. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you. Courtesy, Amit Sangani
Gunvant1425
Stayed in Nov 2024
Family
10.0/10
Outstanding
Posted on Dec 29, 2024
I have had an opportunity dinning with family at this restaurant while my stay in Rajkot. There was a plenty of selection of food from Punjabi, Gujarati to taste of Italy with pasta. Each member of staff greeted with a smile and a chief chef asked if everything was ok. I would highly recommend dinning here. Thank you, staff for the best service
Response from Property: Dear Guest, Greetings From Fortune Park JPS Grand Rajkot!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Fortune Park JPS Grand. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements. Regards, Amit Sangani General Manager Fortune Park JPS Grand Rajkot
Daydream46284884846
Stayed in May 2024
Business travelers
10.0/10
Outstanding
Posted on Jun 14, 2024
Had dinner and breakfast here.. it was awesome and worth it. Stay facility was also good. Overall nice experience. I will visit again. Had met with swastika works as GSA here.. very friendly and cooperative. Would like to refer this accommodation to others also.
Response from Property: Dear Guest, It was a pleasure having you stay with us at Fortune Park JPS Grand, Rajkot. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Courtesy, Amit Sangani
sunnyh799
Stayed in Nov 2024
Business travelers
10.0/10
Outstanding
Posted on Dec 8, 2024
Special mention to the chef Ranvir bhardwaj for taking care of my specific food without allergens which i am allergic to. It was a great experience staying at fortune. Looking forward for my future stays at the hotel. Thanks to the cheff for amazing food
Response from Property: Dear Guest, Greetings From Fortune Park JPS Grand Rajkot!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Fortune Park JPS Grand. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements. Regards, Amit Sangani General Manager Fortune Park JPS Grand Rajkot
Bahar H
Stayed in Oct 2024
Business travelers
10.0/10
Outstanding
Posted on Nov 30, 2024
Allthing was ok stuff were kind Very calm and pleasant environment and very clean i had good emotion i really like to come there again coworker 5 December will come fortune hotel i think he will stay one week i hope to come there again with my friend
Response from Property: Dear Guest, Greetings From Fortune Park JPS Grand Rajkot!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Fortune Park JPS Grand. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements. Regards, Amit Sangani General Manager Fortune Park JPS Grand Rajkot