Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1865)
Positive reviews(1861)
Reviews with photos/video(470)
Friendly front desk staff(403)
Delicious breakfast(344)
Secluded lake view(76)
Perfect for kids(71)
Tasty restaurant(49)
Has facilities for children(27)
Family activities available(22)
Tasty coffee(22)
Negative reviews(4)
Erwin
2 Double Standard
Stayed in Oct 2024
Couple
12 review
8.5/10
Very Good
Posted on Nov 28, 2024
Spacious room, friendly customer service.
Response from Property: Dear valued guests, thank you for your recognition. Every need of our guests is the direction of our sincere efforts. We will strive harder to create a warm and comfortable living environment for our guests and provide the highest value for money to meet the needs of different guests. Fuzhou is looking forward to your return visit. General Manager of Fuzhou Donghai Holiday Hotel, Chen Jianjun
Guest User
1 King Standard Lake View
Stayed in Jun 2024
Business traveler
18 review
9.5/10
Amazing
Posted on Sep 29, 2024
great stay, only minus is the breakfast just soso
Response from Property: Dear guest, hello! Thank you very much for your support to the hotel, and thank you for your advice to us, we will feed back to our chef. Everything we do is only for each guest to bring a different holiday experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard to prepare for your return at any time. Chen Jianjun, general manager of Holiday Inn Quanzhou Donghai
Anonymous User
2 Double Standard
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 9, 2024
friendly staffs and love the service ☺️
Response from Property: Dear valued guests, welcome to our hotel. With your presence, we create new memories. Thank you for your positive review, and we are honored to have your recognition. It gives us great motivation to continuously improve and innovate our services in the future. We look forward to your return visit and will do our best to serve you. Chen Jianjun, General Manager of Fujian Donghai Holiday Hotel, Quanzhou.
Feico
1 King Standard
Stayed in Feb 2024
Business traveler
9 review
9.0/10
Great
Posted on Mar 3, 2024
Brand new. Beautiful
Response from Property: Dear valued guest: Greetings from Holiday Inn Quanzhou Donghai. Thank you for staying with us. We are pleased to hear that you had enjoyed your stay and will share your comments with our team. We thank you once again for taking your time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
Guest User
2 Double Standard
Stayed in Apr 2025
Other
3 review
10/10
Outstanding
Posted on May 19, 2025
The facilities are relatively complete, the overall style is very new, and the service attitude is also good. I specifically booked the hotel suite to spend a pleasant weekend. Although there were some minor flaws and accidents, the hotel's service awareness and remedial measures were in place, so I stayed for another night. Overall, it was good and I will choose it again in the future.
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Response from Property: Dear guest, hello! Thank you very much for choosing our suite to spend the weekend with us! We are very grateful to know that you are willing to stay despite the minor incident. Your recognition of the new facilities and service attitude is the greatest encouragement to the team! It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel
Anonymous User
1 King Standard
Stayed in Apr 2025
Solo traveler
18 review
10/10
Outstanding
Posted on May 5, 2025
The room is spacious and bright, the bedding is soft and comfortable, and I slept soundly at night. The front desk guy was enthusiastic and professional. He took the initiative to help upgrade the room type when I checked in, and also introduced the surrounding travel guide in detail. The breakfast is rich in variety, with both southern Fujian characteristics and Western bread salad. Compared with the same price hotels in Quanzhou city, the environment here is quieter, the facilities are newer, and the service is more considerate.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel
Guest User
2 Double Standard
Stayed in Apr 2025
Family
78 review
10/10
Outstanding
Posted on May 10, 2025
This is the Holiday Inn newly opened by InterContinental Group in Quanzhou. The hotel is very new and has no peculiar smell. There are robots delivering things in the lobby, which is very convenient. The room is very clean and spacious, and it is not crowded for three people to live in. The front desk service is warm and the stay is very comfortable. It is close to various attractions. There are Quanzhou specialty snacks for breakfast, which the children like very much.
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Response from Property: 尊敬的賓客:您好!非常感謝您的高度評價!您對酒店房間的整潔度和酒店早餐的稱讚,給了我們滿滿的成就感。我們會一如既往地保持高品質,不斷提升服務水平。無論何時,泉州東海假日酒店永遠是您旅途中温暖的家,盼您常回!泉州東海假日酒店總經理陳建軍
River_xw
1 King Standard
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 5, 2025
The room is clean and hygienic. The auntie cleaned it well during the days of travel. The service is considerate and thoughtful. Basically, all requirements are met, especially Xiao Deng, who is very patient. The breakfast is not bad, with some local specialties. In terms of transportation, it is very close to Xiapu Village, but it is a little far from the ancient city, but it is within an acceptable range. Next time, if I have time, I will go to the beach next to it.
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Response from Property: 尊敬的River_xw,您好!感謝您選擇泉州東海假日酒店,非常榮幸能為您服務。多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對小鄧服務的認可,期待您及家人的再次下榻!泉州東海假日酒店總經理陳建軍
Guest User
1 King Standard
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
The hotel opened last year. It is not in the city, but in the new district of Quanzhou. It is quite convenient to drive there. The lobby is very grand, and there are robots delivering things. Children like it very much. The room is tidy and clean, the front desk butler is very enthusiastic, and the stay is very comfortable. If you are traveling to Quanzhou, you can choose this hotel! ! Recommended 🌹
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Response from Property: Dear guest: Hello! Thank you for your praise for the hotel housekeeper. We have always required you to provide attentive service. Thank you for taking the time to share your experience of the hotel. Your satisfaction is our goal. Your recommendation is the greatest affirmation for us! Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel
Guest User
1 King Standard Lake View
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 3, 2025
Very satisfied with the hotel, the price/performance ratio is very high, the hotel looks very new
The room is clean and tidy, the service is also very good, the housekeeper Chunlan is very enthusiastic
Snacks and fruits were given to the children when checking in
A box of pineapple cakes was also given when checking out, which was a surprise
The children also said they were satisfied with the hotel
I will choose this hotel next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的用心好評!能讓您在泉州東海假日酒店享受到舒適愜意的時光,我們倍感榮幸。您對管家春蘭服務的認可和對酒店的喜愛,是我們前進的最大動力。期待您的再次光臨,我們定當以更貼心的服務,為您打造難忘的住宿體驗!泉州東海假日酒店總經理陳建軍
Guest User
2 Double Standard Lake View
Stayed in Apr 2025
Family
12 review
8.0/10
Very Good
Posted on May 14, 2025
When booking on Ctrip, it showed five diamonds, and the price during the May Day holiday was more than 1,000 yuan, just like other five-star hotels. So before I checked in, I also thought that this Donghai Holiday was a five-star hotel. To be honest, I was quite disappointed after arriving. Let me say the good things first: I received a call from the hotel before checking in and told me that if I had any needs during my stay, I could inform them in advance. The attitude of the gentleman who checked me in at the front desk was good in all aspects. The shortcomings of the hotel: Because Ctrip is listed as a five-star hotel, the standards of facilities and decoration are at most four-star ordinary holiday hotels, and can even be included in the standards of Holiday Inn Express. It was noon when we arrived at the hotel. The hotel restaurant only had one breakfast restaurant and could only provide simple meals; the wardrobe in the guest room was too simple; the most inadequate thing was that the glass in the restaurant and the guest room was very dirty. Although it was the outdoor side, it made the guests feel too bad. The glass of the lake view room I booked was so dirty that I could hardly see the lake clearly 😂
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Response from Property: Dear guest: Hello! Thank you for choosing to stay in our hotel and taking the time to share your stay experience! Thank you for your praise of the hotel service. We will focus on the issues you shared and will continue to work hard to provide you and all guests with better services. Looking forward to seeing you next time! I wish you all the best! Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel
Guest User
2 Queen Standard Family Lake View
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
The hotel opened in February last year. It is quite new. There is a robot in the lobby to deliver things, which is very convenient. The rooms are spacious and clean, and the surroundings are quiet. The front desk service is warm and thoughtful. I stayed for 3 days this time and the stay experience was very good! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to share such a detailed stay experience! 🌹The team is very encouraged to know that you particularly like our smart delivery robot and spacious guest rooms. Since opening, we have always been committed to perfectly combining technological convenience with humanized service. I look forward to experiencing our continuously upgraded service during your next stay. Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel
Guest User
2 Double Standard
Stayed in Apr 2025
Family
27 review
10/10
Outstanding
Posted on May 2, 2025
The hotel is very new, the room is comfortable and simple, and the view from the room window is very open. Miss Pillow and her colleagues are warm and thoughtful. Although we arrived early, they tried their best to help us arrange the room and also provided a self-made guide, which was very useful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again! Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel
Guest User
2 Queen Standard Family Lake View
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on May 3, 2025
I don't like crowded city, so I booked this hotel. It's really quiet and I had a good rest. It's also convenient to take a taxi to the city. The hotel facilities are very new, simple, neat and clean. The bedding is also good. I don't like too soft pillows, so I contacted the housekeeper and he immediately sent me a latex pillow, which made me sleep very comfortably. I would like to praise the housekeeper Xiao Li, who is very enthusiastic, online all day, and responsive. Thank you very much! The outer window glass is a little dirty, it would be perfect if it could be cleaned. In addition, the price is slightly higher during the May Day holiday, and it is more cost-effective to stay at other times.
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Response from Property: Dear guests: Hello! Thank you for your trust and choice of Quanzhou Donghai Holiday Hotel! Thank you for sharing your stay. From the moment you step into the hotel, you are our family. We hope to take care of you like a family with our own care. Quanzhou Donghai Holiday Hotel is your warm home away from home in Quanzhou! Welcome to visit Quanzhou next time, and wish you a good mood every day! Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel
Yangyang521
1 King Standard
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 1, 2025
The hotel is located in Quanzhou New District, and the surrounding area is very quiet and not noisy. The lobby is bright and upscale, and there are robots delivering things, which is very convenient. The room is warm and well-equipped, and the check-in is very comfortable. The front desk staff are very enthusiastic. This trip is very comfortable. If you want to live in a quiet place, I recommend you to choose this hotel! ! !
Original TextTranslated by Google
Response from Property: Dear guest, hello: I am really excited to see your simple but profound praise, and you recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Quanzhou Donghai Holiday Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. Your encouragement is the greatest support for the hotel. We will serve every family member attentively and look forward to meeting you next time. Chen Jianjun, General Manager of Quanzhou Donghai Holiday Hotel