37° Hotel Apartment (Qingdao Cuiling Road Branch) Reviews

Response from Property: 尊敬的客人，非常感謝您選擇入住我們公寓並分享如此真誠的反饋！很開心您認可我們的性價比，也感謝您對房間格局與空間配置的推薦。對於衞生及設施維護方面未能達到您的預期，我們深感抱歉，已第一時間安排團隊全面排查改進，加強清潔管理與設施檢修，避免類似情況再次發生。您的直言不諱是我們提升的重要動力，希望未來有機會能以全新的面貌迎接您，用更好的服務和環境證明我們的誠意！祝您旅途順利，生活愉快！

Response from Property: 尊敬的客人，您好！首先，非常抱歉給您此次入住帶來如此不愉快的體驗！關於房間安排及服務態度的問題，我們進行了深刻的反思與內部核查。因工作疏忽讓您入住到不符合預期的房間，我們已第一時間對客房管理流程進行整改；同時，針對員工溝通方式不當的情況，我們已加強服務培訓，後續將以更專業、友善的態度接待每一位客人。您的反饋是我們改進的動力，若您願意再次選擇我們，可隨時聯繫專屬客服，我們將優先為您安排優質房型，並全程跟進服務，希望能有機會重新贏得您的信任！

Response from Property: 感謝您對我們服務的認可！讓每位顧客感受到貼心與關懷是我們的服務宗旨，您的一句“好服務”，是對我們工作最大的褒獎！我們會將這份鼓勵化作動力，繼續用熱情與專業為您提供優質體驗，期待下次相遇時，能帶給您更多驚喜！

Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience with us and providing valuable feedback and suggestions for our work! We have made improvements in a timely manner, but we have not left you with a perfect memory this time. We look forward to making up for all of them next time (we need a chance!) We are working hard and looking forward to your witness! Wishing you all the best!

Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience with us and providing valuable feedback and suggestions for our work! We have made improvements in a timely manner, but we have not left you with a perfect memory this time. We look forward to making up for all of them next time (we need a chance!) We are working hard and looking forward to your witness! Wishing you all the best!

Response from Property: Dear guest, hello! Our entire team is extremely happy and proud to see your detailed and enthusiastic praise! From space layout to set design, from customer service to surrounding convenience, every detail can be recognized by you, which is the greatest compliment to us! It is our duty to help you solve the small troubles of check-in and flexibly arrange the check-out time~ The surrounding food and the wonderful experience of the apartment are expected to become a warm fragment of your memory of Qingdao trip! If you come again next time, we will definitely prepare more surprises and look forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for choosing to stay at 37° Apartment Hotel (Qingdao Cuiling Road Branch) and taking the time to share such a heartwarming experience feedback! We are honored and encouraged by your recognition of the warm atmosphere, sanitary quality and comfortable bed of the room. It is our greatest reward to bring you a pleasant stay experience! Qingdao's sea breeze and beautiful scenery are always here for you. We look forward to meeting you again and providing you with more considerate services. I wish you a happy life and everything goes well!

Response from Property: I'm so happy to receive your full praise! We are honored to be your "perfect choice" for your business trip to Qingdao! The food court downstairs, the nearby subway entrance, as well as the complete facilities and warm layout are all carefully prepared for your convenient travel and comfortable stay. It is also a great sense of accomplishment if you like the small details of the TV projection screen! Your recognition is our greatest motivation to continue to improve our quality. Next time you come to Qingdao, this place will always be your warm "second home" and we look forward to meeting you again!

Response from Property: Dear guest, thank you for choosing 37° Hotel Apartment (Qingdao Cuiling Road Branch) and leaving valuable feedback! We have carefully recorded the disposable supplies suggestions you mentioned - we have always hoped to provide guests with a "warm accommodation experience" with high cost performance. The currently selected toiletries have all undergone safety testing and quality screening, but the "upgrade requirements" you raised have made us realize that we can do more meticulously. We are promoting the following optimizations: Supplies upgrade plan: In the near future, we will investigate and gradually replace some guest supplies. On the basis of maintaining cost performance, we will give priority to brands with better reputations to enhance the user experience; Personalized service channel: If you have special needs during your next stay (such as special toiletries for sensitive skin, environmentally friendly supplies, etc.), you can contact the housekeeper in advance, and we will give priority to you and try our best to meet your personalized needs. Qingdao's sea breeze and sunshine are always open to you. We look forward to your visit again to feel our improvements and sincerity! I wish you a happy life and all the best~

Response from Property: We are so happy to receive your full praise! Decorating every room carefully and treating every guest sincerely are the beliefs we always adhere to. Seeing your recognition of the environment, space and hygiene, as well as your affirmation of our services, I feel that all the efforts are worth it! In the future, we will continue to maintain this enthusiasm and prepare a more comfortable stay experience for you! Looking forward to meeting you again and wish you more surprises in life!

Response from Property: Haha, thank you for your compliment! You are absolutely right. We have convenient transportation and so many fun and delicious places, which is especially suitable for family travel. Seeing that you and your family have a good time here, we also feel very accomplished. If you have any needs in the future, you can tell us, we will definitely do our best to meet them. Welcome to choose our hotel apartment again!

Response from Property: Dear guest: Hello! Thank you for choosing and trusting 37° Apartment Hotel (Qingdao Cuiling Road Branch). We are honored to be your "permanent home" in Qingdao. You said "the price is affordable", which is the highest recognition of our cost-effectiveness! We always hope to use a real price so that everyone can live comfortably and explore the beauty of Qingdao without burden. Whether it is a cozy family room, a spacious floor-to-ceiling window, or a free laundry room, 24-hour hot water, we strive to make every detail "heart-warming" - just like the "37°" in the name, it is neither cold nor hot, and it is always online. I wonder if you went to the beach to step on the sand and taste the fresh Spanish mackerel dumplings in Qingdao this time? If you need a guide to nearby travel and treasure shop recommendations, call us at any time! We have a lot of "locals' private collections" waiting for you to unlock~ We look forward to your coming back next time, and the familiar warmth will still be there when you open the door, and your favorite welcome drink will be on the bed~ 🌊✨All the friends of 37° Hotel Apartment wish you a happy day and come often~

Response from Property: Dear guest, we are very sorry that the service of our 37° Hotel Apartment (Qingdao Cuiling Road Branch) failed to satisfy the child, which made us feel guilty and a little confused. Is it the layout of the room that makes the child feel uncomfortable? Or is it that the facilities in the apartment fail to meet his expectations? Or is it other aspects that make the child have a bad experience? We especially hope to understand the specific situation so that we can make targeted improvements and strive to make the child and you have a pleasant stay experience next time. Could you please tell us the details when it is convenient? Once again, we apologize for the bad experience brought to you and look forward to your reply~

Response from Property: Dear guests: Hello! Thank you for praising our service and environment. When we heard the words "all good", we were so happy that we wanted to spin in circles! 😊