Serene Horizon Hotel (Fenggang Road Metro Station Store)

Serene Horizon Hotel (Fenggang Road Metro Station Store) Reviews

Serene Horizon Hotel (Fenggang Road Metro Station Store)

No. 702 Xingyang Road (Building 2), Chengyang District, Qingdao, Shandong, ChinaView Hotel Details
Serene Horizon Hotel (Fenggang Road Metro Station Store)
Serene Horizon Hotel (Fenggang Road Metro Station Store)Serene Horizon Hotel (Fenggang Road Metro Station Store)Serene Horizon Hotel (Fenggang Road Metro Station Store)
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Serene Horizon Hotel (Fenggang Road Metro Station Store) Guest Reviews

4.7/5
Outstanding
1363 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1363)
Positive reviews(1335)
Reviews with photos/video(357)
Easy to get around(150)
Friendly front desk staff(87)
Close to metro(85)
Delicious breakfast(64)
Perfect for business trips(48)
Well designed(42)
Delicious buffet(18)
Has facilities for children(8)
Negative reviews(28)
TOBACCOVANILLE
Deluxe Room (2 beds)
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 16, 2024
If you’re looking for a good business trip stay with convenience and reasonable prices look no further. This hotel is part of big shopping mall where directly connected to a subway station. Lots of shops and restaurants are nearby and the hotel rooms are pretty cozy too. I’d definitely come back here for my next business trip .Highly recommended.
Response from Property: Hello dear guests! Thank you for coming, your satisfaction, is our greatest gratification, the greatest reward. We will work harder to do a good job every reception! We look forward to welcoming you again.
Guest User
Executive Room (2 beds)
Stayed in Oct 2023
Business travelers
10 review
4.7/5
Amazing
Posted on Nov 21, 2023
One of the best Hotel i have been in China. Room was very nice and tidy. Reception service very kind. I can also recommend breakfasts.
Response from Property: Dear guests, hello! Qingdao Haiyue Yuhua Hotel thanks you for your visit, and also sincerely thanks you for your love and recognition of us. We are very touched that you remember the good time at Haiyue Yuhua Hotel. It is our responsibility to provide guests with a wonderful stay experience. It is our unshirkable responsibility. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you. I wish you a happy life and smooth work~
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Great hotel great service, room was a bit hot and I couldn’t turn it down, but it was a good hotel
Response from Property: 酒店回覆內容: 您好!青島海悦御華大酒店感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在海悦御華的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會,祝您生活愉快,工作順利
Travelgent
Hollywood Double Room
Stayed in Sep 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Good location with great infrastructure. The service is good as well.
Response from Property: 尊敬的賓客 ,您好!非常感謝您選擇青島海悦御華大酒店及用寶貴時間分享您的入住感受。感謝您對酒店環境和服務的認可,酒店位於青島市城陽區興陽路702號,酒店周邊就是城中城購物廣場,距離地鐵站鳳崗路站僅有200米的路程。我會將您的評論分享給大家,這是對我們的最大鼓勵。同時,我們一直致力於打造“您的需求,我的責任”的服務理念,為顧客提供個性化服務。我們也非常感謝您的真誠評論,希望您再次光臨時能夠為您留下難忘的體驗。最後,再次謝謝您的慷慨惠顧與珍貴點評,衷心期待您的再次光臨
KYE
Deluxe Queen Room
Stayed in Mar 2023
Business travelers
1 review
4.2/5
Very Good
Posted on May 13, 2023
Location is excellent, near subway station
Response from Property: 尊敬的賓客 ,您好!非常感謝您選擇青島藍海御華大飯店及用寶貴時間分享您的入住感受。感謝您對酒店環境和服務的認可,我會將您的評論分享給大家,這是對我們的最大鼓勵。同時,我們一直致力於打造“您的需求,我的責任”的服務理念,為顧客提供個性化服務。我們也非常感謝您的真誠評論,希望您再次光臨時能夠為您留下難忘的體驗。最後,再次謝謝您的慷慨惠顧與珍貴點評,衷心期待您的再次光臨。
Anonymous User
Deluxe Room (No window)
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 5, 2025
After staying at Qingdao Haiyue Yuhua Hotel, my perception of high-end hotels was completely overturned! From the first moment I stepped into the lobby, the professional and warm smiling service made me feel at home. When checking in, the front desk carefully explained the surrounding attractions and transportation, and even I, who was not good at directions, instantly had a sense of direction. 🌊 The room is spacious and bright, and the morning sun shines on the bedside. Every moment is like being in a fairy tale. The bathroom products are selected from international brands, and the details show the quality. When taking a bath in the bathtub, you can enjoy the warm steam while looking at the tide, and the sense of happiness is overflowing! 🍴 The dining is even more amazing! The dinner buffet has fresh and rich ingredients, the grilled steak is perfectly cooked, and the dessert area has different surprises every day. It is especially recommended to try the seafood porridge hot pot. The fresh and sweet soup base is paired with seasonal live shrimps, which is definitely the ultimate reward for the taste buds! The waiter will also take the initiative to introduce the special dishes, which is considerate and professional. 💆♀️ Full marks for service! The fruit platter delivered every morning is as exquisite as a work of art. When checking out, they actively help to store luggage, and even temporary needs (such as adding pillows and providing umbrellas) can be responded to quickly. The hotel also has a children's entertainment room and a gym, which can easily meet the needs of the whole family. 📍 The location is super convenient! The surrounding shopping malls and subway stations are also close at hand. Whether it is a vacation or a business trip, this is an ideal choice In short, this stay experience far exceeded expectations. Not only are the hardware facilities first-class, but I am also impressed by the meticulous service of all staff! Highly recommended to friends who pursue quality and service, it is absolutely worth the money! ✨
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Response from Property: 尊敬的客人您好!感謝您的光臨,您的滿意,就是我們最大的欣慰,最大的回報。我們會更加努力做好每一次接待工作!歡迎您的再次光臨!
Lubaixiangwen
Deluxe Room (No window)
Stayed in Feb 2025
Business travelers
20 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Facilities: Very good Hygiene: Very clean Environment: Very good Service: Very good Wang Zirui, the front desk clerk at the hotel, was very professional and received the guests very well. The room was very clean and there were welcome fruits. The view outside the window was very good and there were many varieties of breakfast. I hope to stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your affirmation of Qingdao Haiyue Yuhua Hotel. It is our unremitting pursuit to satisfy every customer. We will continue to provide you with considerate, comfortable and high-quality sleep services. We look forward to your visit again!!!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Business travelers
24 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The hotel is stylish and dynamic, the facilities are clean and complete, and the service is warm and the experience is great! The hotel is in a very convenient location and has complete surrounding facilities! It is very worth staying on a business trip! By the way, the food in the hotel is super delicious, and it is a perfect combination for socializing and staying!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您的光臨,您的滿意,就是我們最大的欣慰,最大的回報。我們會更加努力做好每一次接待工作!歡迎您的再次光臨!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The service has been improved. It is really great. It can really make guests like this hotel. The service is very good, especially Yang Guangyuan in the lobby. He really reflects the view of guests first. 1. He greeted me with a smile when I just came in the hotel, accompanied me throughout the check-in process, and took me back to the room. 2. He brought me warm mineral water, which was very heartwarming. He also gave me a small doll. When we went out to play, he also brought us masks. It was very thoughtful. 3. He also gave us souvenirs when we checked out. He sat in the lobby to rest and took the initiative to ask about our needs. Any problems were solved in time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our Qingdao Haiyue Yuhua Hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Jiayimeigui
Deluxe Queen Room
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 28, 2025
It was my first time staying at Haiyue Yuhua Hotel. This experience was excellent and the service attitude was very good. During the Spring Festival, Yang Guangyuan received me throughout the whole process. The mineral water I was given was warm, which was very heartwarming. He also recommended the location for buying New Year's goods. He was very enthusiastic. After chatting with him, he knew that it was my first time in Qingdao. He introduced me to the route to see the sea and the various attractions in Qingdao. I didn't have to walk too much. Thank you very much. He also introduced places to eat, which made me feel the hospitality of the hotel. It was very in place. I will choose this place first when I come again in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying with us and commenting on us in your busy schedule. Serving every guest well is our consistent pursuit. We will uphold the service concept of home and give all guests a feeling of returning to "home". All hotel staff look forward to your stay again and wish you good health. Thank you!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 25, 2025
I booked this place on a business trip. The service was great, especially Carl at the front desk. He checked me in and introduced the hotel breakfast. He knew I was in a hurry to get a bus, so he arranged the exact distance and the approximate time. It was great. He also sent a fruit plate to the room. The service was enthusiastic. He knew I had billing issues and was in a hurry to get the bill. He also added WeChat and contacted colleagues to help me solve my urgent problems. He provided me with convenience. He responded to my questions immediately and responded to my requests. He also prepared souvenirs for me when I checked out.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our Qingdao Haiyue Yuhua Hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The background music and decoration of the hotel have a Chinese New Year atmosphere, and it feels like home. The staff are very enthusiastic. The buffet is very good and fresh. It is best to park at the basement level 2. You need to go around the basement level 1. Overall, it is very good.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您的光臨,您的滿意,就是我們最大的欣慰,最大的回報。我們會更加努力做好每一次接待工作!歡迎您的再次光臨!
Guest User
B.duck Themed Family Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The front desk service is very good. Tea is served during the check-in process. I have stayed in so many hotels, but this is the first time I have seen free candies at the front desk, including White Rabbit milk candy and sorghum candy. There are also souvenirs for check-out. The room is very clean and the cleaning lady is also very enthusiastic. There seems to be a buffet restaurant in the hotel that is quite crowded. I will definitely go there often next time.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇入住我們青島海悦御華大酒店並給子好評。您的滿意就是對我們最好的肯定與鼓勵,我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
ajjjiaojj
Deluxe Queen Room
Stayed in Dec 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The hotel has been improved, it's great, Carl always arranges the room for me, brings me hot water, introduces the room, and can solve any problems I encounter in time via WeChat. He provided me with great help, and I was satisfied with the stay, it must be five stars. I also made a special application for the leader to upgrade the room for free, and he was the one who provided the service, it was very good, the laundry room is now self-service, there is also a gym, the service staff are also very polite, the room is very clean, and there are parks around.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying with us and commenting on us in your busy schedule. Serving every guest well is our consistent pursuit. We will uphold the service concept of home and give all guests a feeling of returning to "home". All hotel staff look forward to your stay again and wish you good health. Thank you!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
I came to take the civil service exam and chose this hotel. As soon as I entered the lobby, I felt it was very high-end. The service was very good, the hotel facilities were very good, and it was close to the subway entrance. The front desk poured water for me when I checked in. In particular, the housekeeper, Manager Yang, served us all the time and prepared stationery for me. He also solved all the printed materials for me. It must be 5 stars. The room was also upgraded for free. It was quiet and warm. The mineral water provided was hot, very heartwarming, and there were blessings. Thank you. I will come here often in the future. It is a must. 5
Original TextTranslated by Google
Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service, and improving quality are what we can do for you. If you like us, remember to come back and see us. I wish you a happy life!