Excellence El Carmen - Adults Only - All Inclusive Reviews

Overall, service and resort are eccelent, but food is not on par witgh the reest of experience. Ingredients quality on some dishes is very low, drinks dont have all neccesary components in them and in tyhe end viariety is also limited as there are 6 restaurants but only 2 are open for lunch.

Staff was very well pleasing.

Very good environment and service

The hotel service is very nice, which is what you want for a vacation. On the first day, I had a double spa to relax. On the second day, I participated in the hotel's outing activities, including slides, off-road vehicles, milking, etc., which was very fun. Hotel guests enjoy VIP treatment and do not have to queue. On the third day, I went to the sea to swim and had a lot of fun eating and drinking. Breakfast and lunch are average, but dinner is much better. There is also 24-hour room service. There is no queue at the Excellence Member Restaurant. Overall, I am satisfied and had a pleasant spring break.

Except for the sheets being a bit damp, everything else was good.

Poor hotel service, poor room