The Monarch at Chakan Midc, Pune Reviews

I like this hotel. But they did not reply the pick up service availability by the mail. So I spent non-expected time to find the available vehicle. Their response need to improve. Except that, It was good hotel.

Room service & toiletoiers are up to mark. Resturant is little congested. Queen size Bed is comfortable for tall guy. Overall looks good since there are couple of option available in the Chakan area with medium budget.

good location, nice staff

Firstly this was a great place to stay earlier but days passed they have compromised on infrastructure , services , SOP and finally the customer handling. I was offered to change my room multiple times. The AC ducts on their 12 floor rooms get a loads of vibration and hence I had to make a video of the same at 1:00am then they took sweet time of 1 hr to analyse later they turned off the respective AC. Next day : they have only 5 iron boxes on the entire hotel and one of them which I had to struggle on phone for 1 hr was not working at all. Since my stay was for longer duration I had to use laundry. They take ur signature while receiving clothes but not at the time of delivery so one of my laundry delivery gave me a surprise of Logo on t shirt melted . They did not even care to address it they just kept it as a surprise for me. Later the next day T-shirt and brief was given for laundry the next day evening I heard a bell ring in my room since I was occupied in resting I couldn’t attend , then they marked it as laundry received. Now I have lost the last laundry T Shirt and Undergarment. Other challenges u would face 1) Toilet Faucet lacks pressure 2) Torn Blankets 3) Juice dispenser in their restaurant has chrome paint chipped on the tap area(Which might chip and enter with juice again) 4) Lethargic staff - Don’t even care to fill water while having food For any complaint if u raise ur voice even a bit due to impatient mind it they will disconnect your call. Think twice one prepared to experience all this

Hotel is good and in proximity to office. Main issue is with restaurant . I found tiny cockroaches roaming in salad section which I showed to the captain and staff which they cleaned up and covered the hole . This will lead to food infection if hygiene not maintained. Microowen they have only one which doesn't work if any requirement is there . It's under service from 2 weeks. Restaurant manager Sachin is pathetic , no sensibility in handling customers. No support from him whatsoever always have negative answers for anything . This attitude needs to be changed else hotel rating will suffer. Bats young ones found roaming on 9th floor corridor. Gym AC had maintenance issues no idea if it's resolved anyways even after informing nobody cares to update. Many minor things to be taken care management cannot just ignore. Goodthing is rooms are good and room cleaning staff are polite and helpful.

Hotel breakfast and dining is good. Room quality is awesome. Wifi also has reasonable speed. I got the room on the top floor. Water flow is less in the bathroom. I checked with my team mate who stayed on the 6th floor which has a reasonable flow of water. Need to improve the water flow in the top floor.

Courteous staff, clean rooms, delicious food, beautiful balcony with good view, perfect location! its location will be best suited for people looking for hotel near midc!

The rooms very very good, the staff was also quick and efficient the restaurant needs to improve, food is average the restaurant hygiene was not upto the mark and felt that it could have been much better.

Good ambience, very polite staff, hotel transport service is also punctual. Love to stay here

Good location for business travelers has good staff and is polite, the service is very good and the food is nice. Thank you.

For business it's perfect place in heart of Chakan, and with family excellant facility. Dinner menu and tast can be better. Couteois staff. They should provide shuttle to nearest location as service.

Well maintained facility, good food, well located. Should offer scheme for regular visitors or corporates for their employees.

Had a wonderful experience in the hotel.We had a birthday party at the banquet hall in the hotel. The staff was one of the best I've ever seen. The hospitality, the cleanliness, the arrangements was perfect and it couldn't be better. I would surely recommend this to everyone. The arrangements done by Mr. Sachin Lande and his team was good and was highly appreciated by everyone.

We were a group of 10 and stayed here for 3 nights for an event nearby. As far as location is concerned, it is right in the heart of Chakan and very close to renowned companies and industries. The service was good. Food during both breakfast and dinner time was good. There was a lot of variety in the buffet. Sachin, the food and beverages manager was always around checking on the guests and their needs. The entire staff at Pier One was very helpful and alert to the guests’ needs. Mamta, at the front office was very helpful. Moii at the spa was good too. Thank you Team Monarch! We recommend this hotel if you want to stay in Chakan!