2 Chome-27-7, Shinjuku Ward, Tokyo, 169-0073, JapanSee Hotel Details
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Guest Reviews
9.2/10
Great
189 review
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Verified reviews
Location9.3
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(189)
Positive reviews(183)
Reviews with photos/video(53)
Easy to get around(32)
Near shopping area(30)
Large rooms(22)
Convenient for shopping(19)
Many amenities(12)
Quiet & comfortable(12)
Loved the view(10)
Perfect for families(7)
Negative reviews(6)
Guest User
Comfort Queen Room
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 18, 2025
The location is great. It’s near 大久保 and 新宿 station. There are some bus stops as well. The service is acceptable since they only clean the rooms every four days. The facilities are quite nice as the room is spacious and is equipped with a kitchenette.
Response from Property: Thank you for your positive feedback regarding our location and facilities.We appreciate your understanding of our housekeeping policy, which includes room cleaning every four days.We look forward to welcoming you back soon.Best regards,Hundred Stay Tokyo Shinjuku
NH25
Grand Suite Room
Stayed in Mar 2025
Family
4 review
7.0/10
Posted on Apr 15, 2025
Stayed here for 2 nights. 2 adults and 2 children age 12 & 9x they gave us family room with private washing machine. 500£/night. I would say i will not recommend as the price is not good value. Cleaner will only cleanup on the 4th night of your stay. Internet is pretty bad at other room except living room & bedroom. Lots of restos nearby, drugstore, beauty parlour, massage, walking distance to shin okuba station. The area is full of immigrants and foreigner if thats not your style 😉
Response from Property: Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear you appreciated the family room and the nearby amenities. However, we regret that you felt the value for your stay did not meet your expectations. Regarding our cleaning policy, you made a reservation of cleaning every 4 days plan. We are selling the plan with everyday cleaning on our official website. We would be happy if you take it into your consideration. We also take your comments about internet connectivity seriously and will continue to explore ways to enhance the experience for all guests.We appreciate your insights and hope to have the opportunity to welcome you again in the future.Best regards,Hundred Stay Tokyo Shinjuku
Guest User
Superior Queen Room with Sofabed
Stayed in Feb 2025
Family
3 review
5.5/10
Posted on Mar 30, 2025
The room was smelt badly. We reported the issue and a guy from Nepal came to assist us. But he denied any problem. I told him that the ventinations were not working. Even when he found these ventilations didn't exhusted air but blew in air. He said it was designed as it is. He still did some cleaning of the drains and spayed a lot of air fresher. It's better. But it was not fixed properly. In the midnight, the bad smell came again. It's bad experience. The worst is we had another 2 booking of this hotel which were not cancelable already. it's really stressed.
Response from Property: Thank you for sharing your experience with us. We sincerely apologize for the discomfort you encountered regarding the room odor and the ventilation issues. Your feedback is crucial, and we regret that our attempt to address this matter did not meet your expectations. It is our aim to provide a pleasant and comfortable stay, and we are sorry to have fallen short in this instance.We would like you to note that the ventilation system is automatically working and not adjustable. So, the problem is not the ventilation but other fact. Anyway, we are so sorry for the inconvenience.Thank you for your understanding, and we hope to restore your faith in our services during your next visits.Best regards,Hundred Stay Tokyo Shinjuku
Naqueya
Family Suite Room for 6 people
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 31, 2025
The room was very nice! It was above our expectations and worked very well for our family of 6.
The hotel desk staff we friendly and extremely helpful, even tried to help recover one of our kids' lost cell phone on a train.
Definitely recommend this location!
Response from Property: Thank you for your kind words regarding our accommodations and staff. We are delighted to hear that your family enjoyed their stay and that our team was able to assist you effectively. We appreciate your recommendation and hope to welcome you back in the future.Best regards,Hundred Stay Tokyo Shinjuku
Guest User
Comfort Queen Room with Sofabed
Stayed in Jan 2025
Family
7 review
9.0/10
Great
Posted on Feb 26, 2025
Good location and service. Near the JR station, only need 5 minutes by walk.
Response from Property: Thank you for your kind words regarding our location and service. We are pleased to hear that you found our proximity to the JR station convenient, as it is indeed only a short walk away.Best regards,Hundred Stay Tokyo Shinjuku
Deyn Ng
Superior Queen Room with Sofabed
Stayed in Nov 2024
Family
5 review
9.5/10
Amazing
Posted on Dec 23, 2024
Our stay at Hundred Stay Tokyo Shinjuku was outstanding. It offered a perfect blend of comfort, convenience, and value.
The hotel is conveniently located just a 5 to 10-minute walk from Ōkubo Station on the JR Chūō-Sōbu Line, making it easy to explore Tokyo, including Shinjuku and Harajuku. The surrounding area has various local restaurants, convenience stores, and supermarkets for daily needs. Despite being centrally located, the neighborhood is quiet and offers a peaceful atmosphere for relaxation after a busy day. While the walk may be less ideal for those with heavy luggage, it's generally manageable.
The rooms at Hundred Stay are spacious and well-designed for Tokyo. Our studio apartment had a small kitchenette and was exceptionally clean. The compact bathroom was functional, with a separate shower and bathtub, which was great for families needing to use the facilities at once.
The service at Hundred Stay was outstanding. The staff was friendly, professional, and spoke fluent English, which made communication easy.
Hundred Stay provides great value with spacious rooms and amenities like a kitchenette and washing machine, all at an affordable rate near Shinjuku.
Response from Property: Thank you very much for your wonderful feedback regarding your recent stay at Hundred Stay Tokyo Shinjuku. We are delighted to hear that you found our location convenient and enjoyed the peaceful atmosphere our neighborhood offers, all while being close to various local dining and shopping options. We are also thrilled that you appreciated the spaciousness and cleanliness of your studio apartment, as well as the functionality of the bathroom facilities. Our team strives to provide excellent service, and your kind words regarding our staff's professionalism and communication skills are greatly appreciated.Your positive remarks about the value we provide with our amenities, including the kitchenette and laundry facilities, encourage us to continue delivering quality experiences for our guests. Thank you once again for your feedback, and we look forward to welcoming you back in the future.Best regards,Hundred Stay Tokyo Shinjuku Reception
ALEXANDER
Superior Twin Room
Stayed in May 2025
Family
8 review
9.5/10
Amazing
Posted on Jun 12, 2025
We had a very good stay in this hotel. The location is great. Just takes 2-3 mins to walk to subway station. The front desk staffs are great especially Liu and Jhou who are very helpful. Room is clean and spacious as compared with other hotels in Shinjuku.
They provide free stroller as long as you reserve in advance. This is very convenient for us.
It would be nice if they can provide breakfast.
Response from Property: Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our location convenient and appreciated the assistance of our front desk staff. It is wonderful to know that you enjoyed the cleanliness and spaciousness of your room.We are pleased that the availability of a free stroller was beneficial for your family. We appreciate your suggestion regarding breakfast and will certainly take it into consideration for future improvements.Best regards,Hundred Stay Tokyo Shinjuku
Guest User
Comfort Queen Room with Sofabed
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 17, 2025
Everything was satisfactory. It was quite spacious of a Japanese hotel. It is very near to Okubo Station which is just one station away from Shibuya. Since we arrived here from Fujikawaguchiko via Shinjuku Station and we went for a day trip to Kamakura also via Shinjuku Station, it was very convenient. Close to halal eateries as well. The room was very clean and we love the comfy bed especially. We also had a free view of Fuji Mount from our room!
Response from Property: Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel spacious and conveniently located near Okubo Station, providing easy access to Shibuya and other destinations. It is wonderful to know that you appreciated the cleanliness of your room and enjoyed the comfort of our beds. We are also pleased you had a lovely view of Mount Fuji during your stay. Your kind words motivate us to continue providing excellent service.We hope to welcome you back to Hundred Stay Tokyo Shinjuku in the future.Best regards,Hundred Stay Tokyo Shinjuku
Anonymous User
Comfort Queen Room with Sofabed
Stayed in Nov 2024
Family
39 review
8.0/10
Very Good
Posted on Dec 21, 2024
Good location there's halal restaurants and marts nearby. 5 mins walk to nearby JR metro station. Only downside is the checkout time is too early.
Response from Property: Dear Guest, Thank you for your feedback regarding our location and nearby marts. We appreciate your input about the checkout time; however, this is part of our standard policy to ensure smooth operations for all guests. Best regards, Hundred Stay Tokyo Shinjuku
John
Comfort Twin Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 27, 2025
Perfect place for transportation, one stop away from Shinjuku. Lots of place to eat near by. Spacious rooms and looks very new.
Response from Property: Thank you for your positive feedback! We are delighted to hear that you enjoyed our convenient location, spacious rooms, and the nearby dining options. We look forward to welcoming you back for another enjoyable stay.Best regards,Hundred Stay Tokyo Shinjuku.
小豺
Superior Queen Room with Sofabed
Stayed in Apr 2025
Family
14 review
7.5/10
Posted on May 17, 2025
Near train station good if u go a lot outbound. Clean and newer than expected. Good for short stay.
Response from Property: Thank you for your feedback. We are pleased to hear you appreciated our cleanliness and location near the train station, making it convenient for your travels. We hope to welcome you again for another stay.Best regards,Hundred Stay Tokyo Shinjuku
Juliana Dzulkefly
Aoi Bunk Bed Room for 6 people
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 16, 2025
Great location, clean & comfortable
Response from Property: Thank you for your kind words regarding our location and the cleanliness of our hotel. We are delighted to hear that you found your stay comfortable. Your feedback is greatly appreciated. Goodbye and best regards, Hundred Stay Tokyo Shinjuku
fonesfilming
Superior Twin Room with Stacking Bed
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 22, 2025
The hotel gave me a free upgraded room so we’ve got the bigger room and we also got an early check in ! Best service hotel ever!
Response from Property: We are delighted to hear that you enjoyed the complimentary room upgrade and early check-in. Your kind words about our service are truly appreciated, and we look forward to welcoming you back in the future. Best regards, Hundred Stay Tokyo Shinjuku
Kai Leung
Comfort Queen Room with Sofabed
Stayed in Nov 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 7, 2025
nice area, not very crowd but very convenient, there is not much facilities in the hotel but good enough for city travel.
Response from Property: Thank you for your kind words about our location and convenience. We appreciate your feedback regarding our facilities and will take it into consideration as we strive to enhance our guests' experiences.Best regards,Hundred Stay Tokyo Shinjuku Reception
Beauty makes sense
Comfort Queen Room with Sofabed
Stayed in Nov 2024
Family
5 review
8.0/10
Very Good
Posted on Dec 27, 2024
The hotel is located in a quiet street which has a supermarket in the corner, a good number of small eateries and convenient stores on the main street. We booked a room with a double-bed and a sofa bed for three of us for two nights. It takes you around 3 minutes' walk to Shin-Okubo station and 7 minutes' walk to Okubo Station. The most crowded area in Shinjuku, where you can find Iseten Department stores, is around 15-18 minutes' walk from this hotel. This hotel is value for money. Not expensive in Shinjuku area.
Response from Property: Thank you for taking the time to share your positive experience at Hundred Stay Tokyo Shinjuku. We are delighted to hear that you found our location convenient, with nearby supermarkets, eateries, and easy access to the JR Okubo and Shin-Okubo stations.We aim to provide our guests with great value, and we are pleased to know that you felt our offerings met your expectations during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Goodbye and best wishes,HUNDRED STAY Tokyo Shinjuku Reception