Best Western City Hotel Moran

Best Western City Hotel Moran Reviews

Best Western City Hotel Moran

Na Moráni 15, 120 00 Nové Město, Prague 2, Prague, 120 00, Czech RepublicSee Hotel Details
Best Western City Hotel Moran
Best Western City Hotel MoranBest Western City Hotel MoranBest Western City Hotel Moran
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.7/10
Very Good
68 review
Verified reviews
Location8.6
Amenities8.6
Service8.7
Cleanliness8.7
Filter by:
Sort by:
All reviews(68)
Positive reviews(43)
Reviews with photos/video(7)
COLIN T.
1 Double Bed, Classic Room, Flat Screen Television, Mini Fridge, Free Wifi, Air-Conditioned, Bathtub
Stayed in Nov 2024
Couple
1 review
9.0/10
Great
Posted on Dec 12, 2024
The Hotel was excellent, the staff were extremely welcoming and friendly. Breakfast in the morning was plentiful and had a good selection to suit all dietary requirements. Breakfast was served up to 11:00am so even late risers had time for breakfast. The breakfast staff were very good and attentive. The hotel was extremely clean and the rooms were comfortable if a little on the small side but more than adequate for a three night stay. The location was a little out of the way for most of the tourist sites and not too many restaurants or bars were close by. Trams were very close by if you didn't want the initial walk to get somewhere. We didn't use them as we wanted to get our step counter working and we did get a lot of steps in. I would recommend this hotel for it's cleanliness, friendliness and the excellent breakfast
Guest User
1 Double Bed, Classic Room, Flat Screen Television, Mini Fridge, Free Wifi, Air-Conditioned, Bathtub
Stayed in Sep 2023
Solo traveler
1 review
9.5/10
Amazing
Posted on Oct 28, 2023
The service was good too. I felt good because they were friendly. The room was clean, but it was uncomfortable because the sink didn't drain well. It was convenient because the tram stop and bus stop were nearby, and the supermarket was also nearby. Breakfast was also delicious.
Original TextTranslated by Google
Guest User
1 Double Bed, Classic Room, Flat Screen Television, Mini Fridge, Free Wifi, Air-Conditioned, Bathtub
Stayed in May 2023
Business traveler
18 review
10/10
Outstanding
Posted on Jul 31, 2023
Every time I come to the Czech Republic, I live here. It is a distance from the city center. The breakfast buffet has salmon, which is very rich. Turn left at the gate and there is a supermarket next to the bank on the street. The big beds here are double and single.
Original TextTranslated by Google
mia1410
Stayed in Apr 2025
Family
10/10
Outstanding
Posted on May 12, 2025
Another lovely stay. The rooms are well equipped and clean, the bed is very comfortable. Lovely views on the balcony. Breakfast is all tasty and lots of choice. The location is great as is in the new town and quieter but a short distance on the tram to the busier areas. The staff are all very friendly and helpful. Thank you again!
Response from Property: Dear Mia, thank you so much for chosing our hotel again for your adventure in Prague! Of course, we will happily greet you anytime for your future stay. With kind regards Front Office
Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 16, 2025
We have just returned from a 5 night stay at this hotel and liked it very much. We had a superior room with balcony and found it very quiet, our room was above the front entrance so not on the street where the trams pass so that helped. The bed and pillows were very comfortable and we slept well. After arrival I asked at Reception if we could have a kettle in our room as well as the Nespresso machine and one was brought to us before breakfast the next morning. The breakfasts served are a real strong point, a very good selection of food all nicely presented and very fresh. We could request eggs cooked to order, and there was some variety each day in the cut fruit and cheeses served. The staff in the breakfast room were very helpful and efficient, used plates were cleared away immediately and they were constantly restocking items on the buffet. The whole hotel was very clean too. The only thing we would have preferred as far as our room was concerned would have been a walk in shower rather than a bathtub with a shower above. as we don't find it easy to climb into and out of a bathtub these days. The breakfast room is rather small for the size of the hotel and the tables closer together than we would have liked. The wifi could be patchy at times, obviously when a lot of guests were using it at once. But these are only small points and overall we were very happy with the hotel and the location which was convenient for public transport, shops and restaurants.
podman780
Stayed in Apr 2025
Couple
10/10
Outstanding
Posted on May 18, 2025
Everything about this BW is top notch. Jiří has been extremely helpful, from replying to my emails a month out from our trip to guiding us during our stay. Rooms are spotless, breakfast is beautifully presented and the staff keeps everything stocked and clean. I’m stay at BW often, this ranks in the top 3.
Response from Property: Thank you so much for mentioning my name on your review! I am glad you guys have had a good time and wish you all the best in the future. Rank 3 is quite something, and on behalf of the whole team, we are glad that you have decided to stay with us. Untill next time! With best regards - Jiří
lydloc
Stayed in Apr 2025
Couple
10/10
Outstanding
Posted on May 6, 2025
We enjoyed an excellent stay in this lovely hotel close to the centre of Prague. The room was very comfortable with everything we needed for a very pleasant stay. We particularly appreciated the Nespresso machine and the air conditioning. Breakfast was very good, with a wide selection of food available, including a large number of healthy options
Response from Property: Dear Lydloc, thank you for taking your time to write such a positive review, highlighting our Nespresso machines and wide selection at the breakfast! We wish you all the best and hope to see you again in the future. With regards, Jiří Front Office & Reservation Department
Thacky2015
Stayed in Aug 2024
Couple
10/10
Outstanding
Posted on Sep 9, 2024
Enjoyed our stay at Best Western Moran hotel which is located in a safe, quiet location within 1KM of Prague city centre. Additionally 5-7 mins walk to the Vlatava river which has a rich array of bars, restaurants, boat tours, water sports & lovely flea market on a Saturday morning and afternoon. Prague is within walking range along with bus & tram stops with 2-3 mins of the hotel. The tram service is affordable, clean , frequent & safe for our tourists to use with confidence. First class service. The hotel is clean with spacious rooms with bath & shower facilities. We opted for a superior room with balcony. The hotel staff are polite, professional and respectful ready to answer questions about Prague & transport links. Breakfast offers a rich menu with options for vegetarians and vegans along with variety of meats, cheese and cereals complimented with coffee, tea & fruit juices. Served from 07.00hrs to 11.00hrs daily. There is also an option you can order custom orders such as pancakes & omelettes which are excellent.
Response from Property: Dear Thacky, Thank you so much for leaving us such a detailed and positive review! We are very happy that you have enjoyed our services, especially highlighting our rich breakfast - which we believe is very important for a start of your adventures around Prague. We sincerely wish you all the best and hope to see you again in the future. With best regards, Jiří Front Office & Reservation Department
Christine S
Stayed in Feb 2025
Couple
10/10
Outstanding
Posted on Feb 28, 2025
Always reliable, we have kept going back for 30 years. It is well placed near Charles Square in Nove Mesto, close to the Metro and tram systems, with plenty of places to eat and drink nearby. The staff are very efficient and friendly, going out of their way to help. If you like a buffet breakfast, you won't be disappointed, with a range of hot and cold dishes, plenty of healthy options, and beaming smiles from the two ladies who keep the restaurant running so smoothly. Rooms vary according to price but all are comfortable with good facilities. There is also a very strong green ethos, so no fiddly little bottles of toiletries, just big sizes of nice quality products so no waste.
Response from Property: Dear Chrstine, thank you so much for taking your time to write such a nice review on TripAdvisor! Messages like these really go keep our spirits going :) Thank you for highlighting our eco-approach as well! We are more than a happy that we share similar values. We wish you all the best and many happy travels ahead of you. We hope to see you again in the future! With kind regards, Front Office
Steve B
Stayed in Jan 2025
Couple
10/10
Outstanding
Posted on Feb 21, 2025
An excellent hotel option for easy access to most parts of Prague centre. Nice and quiet location despite tram services being nearby. A friendly and welcoming team and good breakfast options. Drinking and dining options are within easy reach. Rooms are clean, well equipped and warm (outdoor temperatures were well below freezing during our stay).
Response from Property: Dear Steve, thank you for taking your time to post a review on TripAdvisor. Thank you for mentioning our staff, as well as breakfast options! We wish you all the best and hope to see you again in the future, with regards, Jiří Front Office & Reservation Department
John A
Stayed in Jan 2025
Couple
10/10
Outstanding
Posted on Feb 2, 2025
Funnily enough, the pillows were very fluffy, and the duvet. We had a lovely cityscape view, with the castle in the background. Great location, for walking and public transport. Excellent breakfast, friendly staff, we had a great stay.Great location
Response from Property: Thank you very much for your review! We are pleased to hear that you enjoyed your stay and giving us a full score! Reviews like these really keep our spirit going :) we wish you all the best and hope to see you again, with regards, Front Office & Reservation
Muralidharan U
Stayed in Jun 2024
Family
8.0/10
Very Good
Posted on Jul 18, 2024
Stayed here during our recent visit to Prague. Finalised this place after a lot of research and we were looking a lot of other hotels and finally chanced upon this one. It’s a small place tucked away from the crowd. Quiet and peaceful location and a beautiful corner building. Check in was smooth and cannot complain about the service. A bit cold, but nothing wrong with the staff. For some strange reason they could give us only one key card though we were three of us. Breakfast was good. You also have an option of choosing from few set menus. We are vegetarians and we found the breakfast spread fairly good. Staff at the breakfast were extremely helpful and highly service oriented. The hotel is close to many eateries. There is an Italian place right opposite the hotel. There is an Indian restaurant 500 meters away from the hotel. There are super markets and ATMs in the vicinity. This hotel is close to all public transport. Bus/Trams/Metro stations are within few minutes of walking distance. Overall good place to stay and will definitely recommend for travelers.
6/8
Response from Property: Dear WorldWish, Thank you for choosing to stay at Best Western Hotel Moran Prague during your recent visit to the city. We are delighted to hear that after much research and consideration, you chose us as your accommodation option. Glad to hear that you found our location convenient, with access to public transport options and nearby amenities. We are also glad that we were able to cater to your vegetarian preferences and ensure a pleasant breakfast experience for you. Thank you for recommending us to other travelers, we hope to welcome you back soon on your next trip to Prague. Warm regards, Gabriela and the Best Western Hotel Moran Prague Team
LightPacker815104
Stayed in Nov 2024
Couple
10/10
Outstanding
Posted on Dec 28, 2024
We were really pleased that we booked this hotel for our 4 night stay in Prague. We booked a small double room, which was beside the lift doors, but it wasn't a problem. It was lovely, facing in to a courtyard, and very quiet. The room was comfortable, nice bed, L'Or coffee machine (and herbal tea bags) fridge, tv etc. Breakfast was excellent, we loved the variety of foods on offer, both international and local. Staff were friendly and very helpful. Tram stops and metro station are very close. Getting here from the airport was easy, we used the 100 bus to get to Zlicin metro terminus and then Line B direct to Karlovo Namesti. Both services run every few minutes. If you leave the metro by exit 10 (the lift) from the station, you come out on to the street about 25 metres from the hotel! The hotel is close to the New Town Hall, the river and the Fred and Ginger building.
Response from Property: Dear LightPacker, thank you so much for such a superb review on your stay! Messages like these really do keep our spirit going, and warm our hearts. We wish you all the best and many happy future travels ahead of you, hopefully we will see you again in the future. With kind regards, Jiří Front Office & Reservation Department
LoveTravelling63
Stayed in Nov 2024
Couple
8.0/10
Very Good
Posted on Dec 23, 2024
Recently stayed here for the weekend and enjoyed it. We arrived at our hotel at 11am and were pleasantly surprised our room was ready. The room was quite small but had everything we needed including a safe, fridge, tea coffee facilities and hairdryer. Breakfast was very good with lots of choices. You could also request omelettes etc to be freshly cooked. There is lots of bars and restaurants close by, it was a 20 minute walk into the old town so we tended to stay out all day rather than walk back to go out again. All staff were very pleasant and would recommend it.
Response from Property: Hi, thank you so much for posting positive review on Tripadvisor about us! We are more than happy that you enjoyed your stay. Thank you for highlighting our services and room amenities. We wish you all the best and many happy travels ahead of you.
stclark54
Stayed in Nov 2024
Couple
10/10
Outstanding
Posted on Dec 10, 2024
We had a wonderful four night stay here while in Prague to visit Christmas Markets. The location in the New Town is great, with easy access to both trams and the metro. So the Old Town is close. Nearby are restaurants, groceries, banks, pharmacies and other shopping. Our 6th floor corner room was spacious with adequate storage and hanger space, and also coat hooks (a real plus this time of the year). Room amenities include L'Or coffee maker and a fridge. Staff is friendly and helpful. Breakfast was wonderful! I like the inclusion of homemade items (great strudel and other pastries) and local breakfast specialties.
Response from Property: Dear Clark, Thank you for taking your time to write such a positive score on TripAdvisor. Messages like these really warm our hearts and keep our spirit going! Also our kitchen cooks are also very happy that you noticed the homemade pastries, as they are always making it with love :) I wish you all the best and we hope to see you again in the future, with kind regards, Jiří Front Office & Reservation Department