Av. dos Aliados 38, Porto, Porto District, 4000-064, PortugalView Hotel Details
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1 night
Hotel Universal Guest Reviews
3.8/5
Good
71 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.7
Service3.8
Cleanliness3.9
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All reviews(71)
Positive reviews(8)
Reviews with photos/video(1)
CClarara
Superior Double Or Twin Room, 1 Double Or 2 Twin Beds
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Sep 7, 2024
Luggage unfriendly because there is a long staircase. Also the room is not the same as the photos in trip.com. However, the room cleaning service is very good.
Wittawat Chong
Superior Twin Room, 2 Twin Beds, City View
Stayed in May 2024
Family
10 review
4.2/5
Very Good
Posted on Jun 5, 2024
Excellent location in the center of the city, near train and metro station, no drinking water, soap and shampoo inside the room, bring your own amenities, the weak point is the hotel reception is on the first floor and no elevator from ground floor to first floor (but between floor inside hotel, the elevator is available).
Dr. Puppio
Superior Double Or Twin Room, 1 Double Or 2 Twin Beds
Stayed in May 2023
Couples
43 review
3.7/5
Posted on Jun 25, 2023
Hotel with a great location.., but very simple.
Good breakfast.., small room.., but functional.
Small double bed..!
It has a giant staircase to access the front desk.
It’s a place for sleeping and breakfast only.
Marie
Superior Double Or Twin Room, 1 Double Or 2 Twin Beds
Stayed in May 2024
Couples
6 review
4.2/5
Very Good
Posted on Jun 16, 2024
Hotel perfectly located in Porto, close to amenities and places to visit.
The big downside is the soundproofing of the rooms, we hear everything that happens in the hotel. Do not go to this hotel if you want to have a good night's sleep.
The cleanliness and the facilities are great.
And nothing to say about the breakfast at 5€!
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Guest User
Small Single Room
Stayed in Jan 2024
Solo travelers
2 review
3.7/5
Posted on Feb 14, 2024
The location is good, in the city center, next to Freedom Square, 30 meters away from the most beautiful McDonald's, the service is very good, free hot water is provided. The room is too small, there is no desk.
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Guest User
Standard Double Room, 1 Double Bed, City View
Stayed in Mar 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Apr 21, 2023
The attitude is very good, the room is average, and the breakfast is good.