Town Lodge Gqeberha

Town Lodge Gqeberha Reviews

Town Lodge Gqeberha

Beach Rd, Port Elizabeth, Eastern Cape, 6013, South AfricaView Hotel Details
Town Lodge Gqeberha
Town Lodge GqeberhaTown Lodge GqeberhaTown Lodge Gqeberha
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Town Lodge Gqeberha Guest Reviews

4.2/5
Very Good
52 review
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(52)
Positive reviews(32)
Reviews with photos/video(1)
Negative reviews(1)
Anji
Double Room, Smoking, Sea View
Stayed in Nov 2022
Couples
14 review
5.0/5
Outstanding
Posted on Dec 16, 2022
The staff were friendly and helpful. They shared information about the city and hotel services. The room was clean. Fresh clean bedding. Perfect hotel if you are traveling for business or leisure
Guest User
Double Room, Non Smoking
Stayed in Sep 2022
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 20, 2022
Amazing security staff in parking lot! Very helpful & felt my stuff was safe with them. Very helpful desk staff & they let me store my luggage for couple hrs after I checked out, which was a HUGE help & a plus for me!!
katsu1022
Double Room, Non Smoking
Stayed in Feb 2024
Other
78 review
4.7/5
Amazing
Posted on Apr 2, 2024
Breakfast is good and the view is great
Original TextTranslated by Google
CharlesK2129
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 25, 2024
We loved every minute of our 4-night stay at the hotel. The breakfast was brilliant and afforded us a wide variety to choose from. The hotel staff was courteous and friendly and tended to all our needs! Our stay coincided with that of learners and teachers from various schools, which led to the noise levels in the evenings and late at night. The hotel needs to do better in addressing noise levels in the future and ensuring that the tranquility of the hotel is not compromised at night. There needs to be stricter controls with regard to their non-smoking policy inside the hotel rooms. We lost count of the number of times we had to complain as well as contend with secondary cigarette smoking, which is quite dangerous for non-smokers!
6/9
Response from Property: Dear Guest Thank you for taking the time to review the hotel after your most recent stay. I must apologise for the inconvenience caused by other guests during your stay. All the issues raised will be addressed with the team, as to be better controlled in the future. We look forward to welcoming you back, affording us the opportunity to affirm our 'home away from home' experience when you do. Warm regards
Resort30438366538
Stayed in Aug 2024
Business travelers
4.0/5
Very Good
Posted on Sep 13, 2024
I wish your rooms can have a bar fridge they are good. Accommodation is great, with the sea view. Location is great for tourism although the rooms are a bit small, but they are very nice, and the entire hotel is clean and neat. I wish I can visit the hotel with my family
Response from Property: Dear Guest Thank you for choosing to stay at the Town Lodge in Gqeberha. I am pleased to read that you had a pleasant stay and we do hope to see you again. Thank you for taking the time to complete the review. Warm regards
Cruiser12028298835
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 15, 2024
What a lovely weekend the staff were friendly and always ready to assist, the rooms clean and everything you need set up for you already, the breakfast was delicious and a wide variety of dinner items made our stay absolutely wonderful, definitely recommend.
Response from Property: Dear Guest Thank you for choosing to stay with us. I am pleased to read that you had a pleasant stay and that the staff were accommodating. We look forward to seeing you again. Warm regards
Vusi T
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 28, 2024
The bed was very comfortable, the room was clean and my stay was marvellous. Easy to locate and very secure, staff was friendly as well
Response from Property: Dear Guest It is always pleasing to read a great review. Thank you for taking the time to review the Town Lodge post your stay. I am pleased that the staff, as well as facilities met your expectations. Warm regards
Departure67349844099
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Apr 1, 2024
First of all, when you walk into this hotel, it's absolutely breathtaking. Service - You are greeted with a friendly and professional receptionist. I am happy with the service that we received... BUT the after hour receptionist is completely rude and never at the desk. I'm hoping that management will make a replacement. I've had my fair share of visiting hotels and there should always be someone at the front desk. This person should have a good and professional attitude. Instead the man who I called to the front desk was clearly tired and irritable. Rooms - Elevator, television, wifi, a large bathroom, excellent water pressure, soap etc is provided, extremely clean, comfortable bed, large vanity and a massive air conditioner. The rooms are smaller than what we are used to but it's cozy. Load shedding - So unfortunately the air conditioner switches off during load shedding. During this time we were suffering from the unbearable heat. I'm hoping the hotel will upgrade to larger generators. View - Quite a small window, you cannot see the view from your bed which is dissapointing considering we paid extra for an ocean view. Price - R 1450 for a beach view bedroom My opinion... Is it worth it? That would depend on your budget. I usually stay at the Courtyard Hotel which has a balcony, gym, impeccable 24hr service and massive rooms. They charge R1990 per night. If that's what you can afford then I reccomend Courtyard hotel. Town lodge is excellent for a budget price.
Response from Property: Daer Guest Thank you for choosing to stay with us. The time taken to furnish us with such a detailed review is appreciated. I must apologise for the experience with the particular staff member on night shift. This was addressed with the team. The other concerns raised are noted and should such be able to be remedied in future developments within the property, we will endeavor to do such. Thank you for supporting all our hotel brands, it is appreciated. Warm regards
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Feb 19, 2024
Friendly, visible and helpful staff ( we requested a hair drier, iron and ironing board ). Easy walking distance to many facilities ( Food, Entertainment and Shopping ) including the beach. Good security, food and value for money. Not our first visit and we will be back.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Feb 19, 2024
The hotel is well-maintained with great views of the beach. Centrally located, with friendly, and pleasant staff, who assist willingly. Large and comfortable dining area, with many food options to choose from. Easily accessible, and secure parking area.
Guest User
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Jan 3, 2024
Good Value for money. The rooms had a smell, aside from this, It's a good choice for those on a budget Loved the vending machine with snacks. The ice machine and filtered water machine with options for Sparkling and still water. Would I use it again. Yes!
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Dec 12, 2023
A good experience from booking the stay to checkout. My request for a sea facing room was granted despite the hotel being fully booked which took some reshuffling on their part. All staff were friendly and helpful. Breakfast was tasty with plenty of options and good coffee. I would stay there again.
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Oct 24, 2023
I am always welcomed by warm and friendly staff all around, at the reception, restaurant when dining, and porters. However, my neighbor was smoking next door and I suffered from indirect smoking from.
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Sep 13, 2023
Excellent stay at the Port Elizabeth Town Lodge.. very friendly and professional staff with a beautifully located Hotel.... with real value for money. Rooms and all facilities were crisp and clean. I would certain recommend a stay here.
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Aug 15, 2023
Very nice overall, friendly staff, great view if you book sea-facing. A short walk to the Boardwalk, otherwise Bolt/Uber pretty affordable to several spots. Not quite summer yet, we know, but even better if you go from Sept onwards.