Tsuboyacho, 249, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8255, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
MIMARU Kyoto Nijo Castle Guest Reviews
4.6/5
Great
125 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(125)
Positive reviews(25)
Reviews with photos/video(13)
Awesome stay(14)
Awesome rooms(9)
Perfect for kids(6)
Awesome amenities(5)
Friendly front desk staff(3)
Hiu Tang
Japanese Apartment For 5
Stayed in Nov 2024
Family
10 review
4.0/5
Very Good
Posted on Jan 2, 2025
Nice hotel to stay with family. Location is not perfect but walkable to Nishiki market, Pokémon Centre and Daimaru.
We also able to find parking every night, so it’s not a bad idea to drive .
But compare to Osaka branch, this one is a bit small and only got limited family rooms so we have to sleep on the futon bad for 4 nights which is not that comfortable. They only make up and change the bed sheet on the 4th and 7th night, this is the only thing that I have a little bit complaint. The cleaning part can be improved.
Overall is a pleasant stay , staff are also nice .
Will definitely choose Mimaru for my stay in Japan!
Response from Property: Dear Hui Tang, Thank you for the wonderful feedback. It is a great reference for improving our facilities and services for our future guests. Especially about the cleaning service and futon. We will improve the cleaning service, especially the bed-making service to ensure a better staying experience for our future guests. Based on your reference, Family Apartment with Sofa Bed could meet your needs for a comfortable bed. It is quite a famous room type among guests because of its bunk beds and ability to fit five people in one room. We are looking forward to seeing everyone again. Best Wishes MIMARU Kyoto Nijo Castle Front Desk
alessiainchina
Japanese Apartment For 5
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 5, 2024
What a pleasant stay! MIMARU Nijo Castle was beyond perfect. Fully equipped, with all amenities, super clean and convenient to transportation. The washing machine and the fully equipped kitchenette made our stay convenient. However, it’s the staff that makes this place special! Mention of honor to Louis, who welcomed us with warmth and kindness. He allowed us to check in earlier, that felt like a treat! Once he discovered what kind of travelers we are, he prepared a list of places of interest, complete with pictures, information and QR codes. The rest of the staff also helped with information and taxi (thank you, Kevin!) Highly recommended!
6/12
Response from Property: Dear guest,Thank you very much for taking the time to write a comment on your experience while staying with us during your trip in Kyoto. We are glad that the facilities were perfect for your needs. We are also more than pleased to hear that our staff was able to help you with your inquiries and make your stay a memorable one. We will make sure to pass on your comments to them.We will be looking forward to having you here again soon!Regards,MIMARU Kyoto Nijo CastleFront Desk Team
Asffaq Muhammad
Japanese Apartment For 5
Stayed in Sep 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Oct 18, 2024
Perfect spot in terms of location & clean room and beds! Front desk service was very prompt and helpful
Response from Property: Dear guest,Thank you for writing a review on your stay. We are glad to hear the facilities and services were perfect for your family needs. We will look forward to seeing you again!Regards,MIMARU Kyoto Nijo CastleFront Desk Team
S.SFZ
Japanese Apartment for 2 Guests, Non Smoking
Stayed in Dec 2023
Couples
6 review
3.7/5
Posted on Feb 6, 2024
Daily Housekeeping is only for clearing of trash and changing of towels. Cleaning of the floors and making of bed is only once every three days. Cooking utensils are all provided and very convenient. Hotel is quite a distance away from the subway station. However we drove, no parking available at the hotel so we had to park at nearby public carpark. Staff were nice and well mannered. Enjoyed the stay at Mimaru Nijo Castle! Just wished the complete housekeeping is made daily. Would love to come back to a nicely made bed while we’re on a holiday. But overall it was a pleasant stay!
6/8
Response from Property: Dear S.SFZ,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are so happy that you enjoyed our staff service and hotel facilities.It is a pleasure to be a part of your journey in Japan.We are looking forward to seeing you again in the future.With the best regard,MIMARU Kyoto Nijo Castle.Front desk team
Janeantpk
One-Bedroom Family Apartment(Sofa-Bed) for 5
Stayed in Oct 2023
Family
5 review
4.7/5
Amazing
Posted on Nov 23, 2023
Clean, Nice and cozy apartment hotel! The only cons is near the main road which can be a bit noisy.
Response from Property: Dear Mr./Ms. Janeantpk,Thank you so much for staying at our hotel, and for your review. We're happy to hear that you enjoy your stay in our hotel.We hope you had a wonderful time in Kyoto, and we hope to see you again! MIMARU KYOTO NIJO CASTLEFront desk team
Sharon Chuah
One-Bedroom Family Apartment
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 5, 2024
It’s nice & convenient to have washing machine & dryer inside the room. Save a lot of time !
Will stay again.
Response from Property: Dear Sharon Chuah, Thank you for the wonderful review.We are happy that you and your enjoyed your stay with us. It will be a pleasure to have you and your family staying at MIMARU Kyoto Nijo Castle again. Best wishes MIMARU Kyoto Nijo Castle Front Desk Staff
Yeonji Choi
Japanese Apartment For 5
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on Jul 5, 2023
I had a wonderful time with my family at Mimaru nijo castle. The best part of the hotel was the customer service. The staff went the extra mile to help us out and we were absolutely impressed by that. Special thanks to Zun at the front desk team. You made our family trip really special.
Response from Property: Dear Yeonji Choi,Thank you for you feedback after staying with us in MIMARU Kyoto Nijo Castle.We are glad that you like our hotel service and our staff.It is our pleasure to be able to participate in your trip to Kyoto.We are looking forward to seeing you again in the near future.I am very happy that you had a wonderful time in Japan and MIMARU.I wish you and your family the best . ( from Zun)MIMARU Kyoto Nijo Castle,Front desk teamZun
Zhimin
One-Bedroom Family Apartment
Stayed in Dec 2022
Family
3 review
4.7/5
Amazing
Posted on Jan 30, 2023
Room is comfortable. One thing bad is the heating water system is hard to understand for foreigner. I suggest to take a video to teach customers.
Response from Property: Dear Zhimin,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are glad that you like our hotel facilities.However, we would like to apologize for the bath heating system inconvenience. We will try to improve and provide a better service in the future.We are looking forward to seeing you again.Best regard, MIMARU Kyoto Nijo Castle.Front desk team
Guest User
Connecting Family Apartment
Stayed in Jan 2025
Family
6 review
4.8/5
Amazing
Posted on Feb 12, 2025
Facilities: Complete, refrigerator, kitchen, washing machine and dryer
Hygiene: Overall good
Environment: Street-side, very quiet. There are many convenience stores downstairs, and there is a Sanjo Club nearby, which is very convenient for shopping and eating.
Service: Very good.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the wonderful review. It brings us joy that our guests able to enjoy their stay with us. We are glad that our staff was able to be of any help when necessary and location made you felt convinient. It was a pleasure to have everyone staying with us. Best wishes MIMARU Kyoto Nijo Castle Front Desk Staff
Guest User
Japanese Apartment Non Smoking (for 2)
Stayed in Dec 2024
Family
22 review
4.6/5
Great
Posted on Feb 2, 2025
For family trips, you must find an apartment hotel with a kitchen and washing machine. The layout and size of the rooms at Meimanrujia exceeded our imagination. Although it is still not as clean as a hotel, it basically meets all the living needs of a short stay of half a month. The room can sleep up to five people, which is especially friendly to families with two children or elderly people. In addition, you can walk to Nijo Castle. There is an old pedestrian street nearby that is completely a living place for Japanese locals. Unlike the lively and expensive Nishiki Market and Shinkyogoku, Sanjokai Pedestrian Street has many traditional old shops for drinking coffee and eating eel rice, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for staying at MIMARU Kyoto Nijo Castle. We appreciate the detailed review, especially about what is available around the hotel. Also your feedback about the hotel`s cleanliness. We will further improve our cleaning service for our future guests. Lastly, we are happy that everyone enjoyed their overall stay with us and it will be a pleasure to see everyone again. Best Wishes MIMARU Kyoto Nijo Castle Front Desk Team
AndrewJi
One-Bedroom Family Apartment(Sofa-Bed) for 5
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The pictures on the website are real. A family of five can live in one room. There are clothes dryers and washing machines, as well as kitchen pots and pans. It is very convenient and the space is not small. It is enough.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for taking the time to write a review on your stay with us. We are really glad that the facilities were perfect for your needs and that you enjoyed your time at MIMARU. We will be looking forward to seeing you again soon!Regards,MIMARU Kyoto Nijo CastleFront Desk Team
Weiweichen
Japanese Apartment For 5
Stayed in Jul 2024
Family
7 review
4.2/5
Very Good
Posted on Aug 13, 2024
The location of the hotel is very good, not far from Nijo Castle, Imperial Garden and other attractions. We are a family with two children, four people, and it is very suitable to choose this hotel, because there are beds and tatami, and it is not crowded to sleep! The children like it very much, jumping around. Turn right when you go out of the hotel, walk to the first alley, and walk in. It is very good to visit. There are many delicious restaurants 🍴 Turn left when you go out of the hotel, Dayijia Ramen 🍜 is also good. Lawson is diagonally opposite the hotel, which is very convenient. Let's talk about his service attitude. The attitude of the employees is very good! If you take a taxi, you must say Nijo Castle Store, otherwise this chain hotel has several branches in Kyoto, and the driver may take you to other branches. We took us to the wrong place at that time.
Original TextTranslated by Google
Response from Property: 親愛的貴賓謝謝您的評價。我們很高興您對周圍感得非常方便和對於櫃枱人員的服務和態度感滿足。我們也希望再有機會再為您服務。MIMARU京都二條城櫃枱一員
Guest User
Japanese Apartment Non Smoking (for 2)
Stayed in Jan 2025
Couples
2 review
4.5/5
Great
Posted on Feb 17, 2025
The hotel staff are very nice and willing to help solve problems. The room was big and clean. 
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for staying with us.We are glad that you are satisfied with our room and staff.We hope to see you again in the future.MIMARU Kyoto Nijo CastleFront Desk Team
Guest User
One-Bedroom Family Apartment
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 23, 2024
The bedroom was separated, which was great. I was able to rest more comfortably than I expected. It was also very clean, and I would definitely recommend it.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at MIMARU Kyoto Nijo Castle. We are very happy to hear that you were satisfied with the facilities during your stay. All our staff look forward to welcoming you back. All the front desk staff at MIMARU Kyoto Nijo Castle
溫葶
One-Bedroom Family Apartment(Sofa-Bed) for 5
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The transportation is very convenient. You can get off the bus and walk a short distance to get there. The room is very large. We can bring five suitcases and they can all be opened and there is space.
There is a washer and dryer in the room, which is very convenient for independent travelers.
Original TextTranslated by Google
Response from Property: Dear 溫葶,
Thank you for your compliments after staying with us in MIMARU Kyoto Nijo Castle.
We are so happy that you enjoyed our hotel location and hotel facilities.
It is a pleasure to be a part of your vacation in Japan.
We are looking forward to seeing you again shortly.
With the kindest regard,
MIMARU Kyoto Nijo Castle,
Front desk team.